Key Account Manager

vor 3 Wochen

Morges, Schweiz CROSS Vollzeit

At the forefront of the digital revolution in French-speaking Switzerland for over 35 years, the Micropole Group's CROSS, WIDE and albert brands are the architects of the digital future.

Our passion? Accompanying our customers in their quest for excellence across a range of fascinating domains.

WIDE embodies our avant-garde vision of the digital experience, sculpting exceptional digital worlds that capture the imagination. With CROSS, we dive deep into the heart of IT challenges and Data mastery, delivering cutting-edge solutions to unlock our customers' potential. Meanwhile, albert is our Salesforce maestro, mastering the art of this powerful platform to orchestrate the growth of our partners.

To support our growth, we are recruiting a

Key Account Manager

As a Key Account Manager, you will be part of a commercial team responsible for achieving the growth targets set for the company.

The main responsibility will be to develop a robust new business pipeline in order to develop the turnover of clients for brands WIDE x CROSS x albert in Vaud area.

This position reports to the Sales Manager.

 

Job Description:

  • Develops and owns the New Business sales plan (focused on Marketing Technology, Data & Analytics and Digital Agency).
  • Builds successful partnerships with various internal teams (Entity Manager, Engagement Manager, etc.) to identify, develop and close opportunities.
  • Works with / through internal teams to promote solutions that address different customer needs.
  • Formulate solutions to meet the unique business needs of clients and effectively position the same.
  • Leads development of business-value messaging with the CROSS, WIDE, albert and Micropole teams, case studies/use cases, and other targeted sales materials to pitch, grow, and expand business. (Targets include C-Level clients and internal Group stakeholders).
  • Works with Marketing to plan and implement targeted outreach efforts with customers.
  • Manages lead flow.
  • Serve as the lead point of contact for customer account management matters on the defined set of clients
  • Build and maintain strong, long-lasting client relationships
  • Follow up the progress of leads and opportunities
  • Creates, negotiates, and closes commercial agreements
  • Achieves account targets and KPI’s as set by the Chief Growth Officer
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

 

Profile

  • We need you to have minimum 6 years of relevant experience.
  • Experience as engagement manager, account manager or relevant role preferably in professional services, enterprise software solutions, cloud space, IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements.
  • Have built strong relationships with client, meeting regularly to review business challenges.
  • Have identified and delivered cross sell / up sell opportunities.
  • Have led successful new business pitches.
  • Experience in digital and data topics.
  • Networker with a convincing and personable demeanor at executive level/C-level, existing and active network of contacts in Switzerland desirable.
  • Proficient in managing the pipeline using CRM systems, preferably Salesforce CRM
  • Can evidence a track record of increasing revenue by hitting or exceeding personal targets
  • An ability to gain access and influence decision-makers at the highest levels in client organizations
  • Languages: Ability to negotiate in French and English (written & orally). German is an advantage.

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