Customer Support Specialist
Vor 5 Tagen
Aufgabengebiet
- First und Second Level Support für digitale Produkte (Ersatzteilkatalog h-base, Werkstattkalender, ERP/DMS für Garagisten)
- Beratung und Produkteinführung bei Neukunden und Interessenten (vor Ort und online)
- Mitarbeit bei der Weiterentwicklung der Produkte
- Dokumentation und Verbesserung der internen und externen Prozesse
- Mitarbeit in Projekten der Abteilung Digital Business Solutions
Profil
- Abgeschlossene kaufmännische oder technische Grundausbildung
- Erfahrung in der Automobilbranche oder hohe Affinität zur Branche
- Stilsichere Deutschkenntnisse sowie gute Französischkenntnisse in Wort und Schrift
- Gute ICT-Anwenderkenntnisse
- Ausgeprägte kommunikative und zwischenmenschliche Fähigkeiten
- Präzise Arbeitsweise und hohe Kunden- und Dienstleistungsorientierung
- Reisebereitschaft in der Schweiz
Was wir bieten
- Ein innovatives Unternehmen in einem zukunftsorientierten Marktumfeld
- Gründliche Einarbeitung und aufgestellte Arbeitskollegen und -kolleginnen
- Ein spannendes und abwechslungsreiches Aufgabengebiet
- Flache Hierarchien und kurze Entscheidungswege
- Interne und externe Weiterbildungsangebote mit Aufstiegsmöglichkeiten
- Gleitzeitmodell und 5 Wochen Ferien (ab 50 Jahren: 6 Wochen)
- Möglichkeit von Homeoffice und Ferienkauf
- Attraktive Mitarbeiterkonditionen auf alle Produkte der hostettler group
- Vielseitige Events und Veranstaltungen
- ...und viele weitere Benefits
Sind Sie interessiert? Dann freuen wir uns auf Ihre Online-Bewerbung
Bewerbungsdossiers von Personalvermittlungsstellen werden nicht berücksichtigt.
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