Client Solutions Engineer

Join to apply for the Client Solutions Engineer role at myGwork - LGBTQ+ Business Community Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry‑leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers. Our research‑led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratise access to wealth management. Job Description Join our Technology R&D Lab as a Client Solutions Engineer and become the technical bridge between our innovative composable banking platform and the financial institutions we serve. You will play a crucial role in driving customer success by creating comprehensive implementation documentation, supporting client engineering teams through their integration journey, and showcasing our platform's capabilities to prospective customers. Key Tasks Create and maintain comprehensive technical documentation including implementation guides, API references, integration patterns, and best practices for client engineers Develop sample code, reference architectures, and integration examples to accelerate client adoption Provide hands‑on technical support to client implementation teams, troubleshooting integration issues and advising on optimal approaches Conduct technical discovery sessions with prospective clients to understand their requirements and use cases Deliver compelling technical demonstrations and proof‑of‑concept implementations showcasing platform capabilities to potential customers Partner with Sales teams during the pre‑sales process to address technical questions, assess feasibility, and scope implementation efforts Collaborate with Product and Engineering teams to communicate client feedback, identify common integration challenges, and influence product roadmap priorities Design and deliver technical enablement sessions and workshops for client teams Build reusable solution accelerators and templates that reduce implementation time and complexity Stay current on platform capabilities, releases, and roadmap to effectively advise clients on upcoming features Contribute to knowledge base articles, FAQs, and community resources that enable client self‑service Qualifications 5+ years of experience in solutions engineering, technical consulting, or client‑facing technical roles for enterprise software or SaaS platforms Strong technical background with hands‑on experience in software development, API integration, and cloud technologies (AWS preferred) Strong understanding of investment management systems, portfolio accounting, and asset servicing – experience with Investment Book of Record (IBOR), Order Management Systems (OMS), or related wealth/asset management platforms Proven ability to create clear, comprehensive technical documentation for diverse technical audiences Experience supporting enterprise clients through complex software implementations and integrations Excellent presentation and demonstration skills, comfortable presenting to both technical and executive audiences Familiarity with RESTful APIs, event‑driven architectures, and modern integration patterns Knowledge of CI/CD practices, containerization, and cloud‑native architectures Strong problem‑solving and troubleshooting skills with ability to diagnose and resolve technical issues Exceptional communication and interpersonal skills, with ability to explain complex technical concepts to varied audiences Customer‑focused mindset with commitment to driving client success and satisfaction Ability to work effectively across time zones and with distributed teams Willingness to travel occasionally for client meetings, workshops, and conferences Additional Information We realise that managing work‑life balance is a challenge we all face. To support this, we offer hybrid and flexible working for most of our Avaloqers, maintaining our Avaloq culture in our global offices. We are proud to embrace diversity and foster an inclusive culture where everyone can be their authentic selves. We hire, compensate, and promote regardless of origin, age, gender identity, sexual orientation, or any other traits that make us unique. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology #J-18808-Ljbffr