Ticketing Inventory Coordinator

Vor 6 Tagen

Zürich, Schweiz FIFA Vollzeit
Ticketing Inventory Coordinator

Department: Ticketing, Hospitality & Stadium Revenue

Employment Type: Permanent - Full Time

Location: Zurich


Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.


THE POSITION

These are your key tasks:

  1. Manage quotas and inventory in the ticketing system and other related applications, overseeing both the initial setup and day-to-day management
  2. Support the management and oversight of the inventory and quota planning for selected FIFA tournaments
  3. Assist in establishing Ticketing Strategies for selected FIFA tournaments
  4. Coordinate with other departments to align and manage Ticketing requirements for FIFA tournaments
  5. Prepare and manage inventories for various sales phases throughout the project lifecycle
  6. Conduct quality assurance measures to validate ticket quotas and inventory data in the ticketing system, ensuring accuracy and consistency
  7. Generate Ticketing quota and inventory reports as required by internal and external stakeholders, collaborating with the reporting/BI teams to ensure data accuracy is reflected both internally and externally
  8. Support the configuration of stadium seating plans in the ticketing system, performing quality assurance measures and assisting with allocation and seat assignment processes
  9. Assist with onsite seat inspection visits to validate seating plans within the ticketing system against the actual venue seating
  10. Support general Ticketing operations for FIFA events

YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

  1. Bachelor's degree or equivalent level of education
  2. Specialization or education in analytics and/or data management
  3. 1-2 years of experience in a similar role within Ticketing projects
  4. Experience in the sports industry, particularly with large-scale events
  5. Experience in data management and data analytics
  6. Attention to detail and highly accurate working style
  7. Strong analytical skills and the ability to work independently
  8. Ability to adapt to different working environments and time zones
  9. Fluent in English; proficiency in additional FIFA languages (French, Spanish, German) is a plus
  10. Proficient in Microsoft Office, with advanced skills in Excel
  11. Knowledge of SQL and BI tools is required
  12. Advanced user of collaboration and information platforms, such as Confluence and JIRA
  13. Experience in Secutix or other ticketing systems
  14. Willingness to travel as required

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

  1. Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  2. Home office: Up to two days of home office per week if work permits and home office allowance for all.
  3. Language courses: Offered to all staff to aid personal and professional growth.
  4. Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  5. Pension: Flexible pension benefits with generous employer contributions.
  6. Relocation assistance: A dedicated team will be on hand to support your relocation.
  7. Sustainability: We support all employees using public transport.
  8. Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  9. Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

#Jointheteam

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