Senior Business Analyst
vor 4 Wochen
We are opening a position of Senior Business Analyst to join our client's team. As a Senior Business Analyst, you will be responsible for collaborating with stakeholders across various departments to gather requirements, challenge status quo, and map details of current "As Is" processes to understand the scope of existing processes and systems and identify opportunities to achieve optimization (simplification, standardization, and digitalization).
Responsibilities
- Collaborate with stakeholders to analyse and document business requirements related to the process assigned.
- Lead workshops and meetings to facilitate requirements gathering and stakeholder alignment.
- Partner with cross-functional teams to document existing processes and potentially “To be” processes.
- Work independently across distributed teams at different levels of the organization.
- Leverage your deep understanding of business processes to optimize workflows, improve efficiency, and drive business value.
- Minimum of 5 years of experience as a Business Analyst with a focus on Support functions processes.
- Strong analytical skills with the ability to translate business needs into technical requirements and solutions / UX design concepts.
- Fluent English proficiency is mandatory, French a big advantage.
- Experience leading workshops, meetings, and presentations to drive consensus and decision-making from a UX perspective.
- Ability to thrive in a fast-paced, dynamic environment with multiple competing priorities.
- Strong problem-solving skills with a focus on delivering innovative and practical solutions.
- Knowledge of Orbus Software and ServiceNow are a strong asset.
- Knowledge of ITIL practices and frameworks a strong asset.
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