CRM Service Administrator
Vor 7 Tagen
Stellenbeschreibung Position Title: CRM Service Administrator (m/f/d) Location: Zug Area, Switzerland (Remote work possible) Start Date: As soon as possible, latest by October 2025 Workload: 100% Contract Type: Permanent About the Role We are looking for an experienced and motivated CRM Service Administrator (m/f/d) to support our Finance & Commercial Operations team in the effective implementation and maintenance of Salesforce Service processes. This position offers a dynamic and collaborative work environment with opportunities for professional growth. Key Responsibilities Lead the implementation of local and global Salesforce Service processes (scoping, user stories, incident and defect handling) Align local needs with global and regional CRM/ERP systems Maintain and optimize interfaces between Customer Service and other systems Identify and implement process improvements Perform regular health checks in SAP and Salesforce Participate in international change management meetings Handle and document customer complaints and requests in the CRM system Provide support to the Customer Service team and its interfaces Strengthen the service back-office operations Required Qualifications and Experience Completed commercial or technical vocational training or higher education Several years of experience as a key user of CRM and ERP systems, preferably Salesforce and SAP Proven experience with transformation projects and KPI monitoring Strong analytical thinking, communication skills, and flexibility Ability to work independently and collaboratively across departments Fast learner in using new IT tools and systems Fluent in German and good command of English Experience in project management is a plus Application Information Please submit your CV in German Only applicants with a completed education can be considered for this position We look forward to receiving your application. #J-18808-Ljbffr
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CRM Service Specialist
Vor 7 Tagen
Zug, Schweiz LHH VollzeitA leading consulting firm in Zug is seeking a motivated CRM Service Administrator (m/f/d) to enhance Salesforce Service processes within the Finance & Commercial Operations team. The role requires several years of experience with CRM and ERP systems, particularly Salesforce and SAP, along with strong analytical and communication skills. Fluency in German and...
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Lead CRM | 80
vor 1 Woche
Zug, ZG, Schweiz Pragmatica AG VollzeitAls Lead CRM übernimmst du die fachliche Verantwortung für die Weiterentwicklung und Umsetzung unserer CRM-Projekte im Finanzsektor. Mit deinem strategischen Blick, deiner Beratungskompetenz und deinem tiefen Verständnis für kundenzentrierte Prozesse positionierst du Pragmatica als verlässlichen Partner für Digital Banking Projekte. Du entwickelst...
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CRM Applikationsmanager Marketing 80-100%
Vor 4 Tagen
Zug, Schweiz AMAG Group Vollzeit**Wir bewegen und begeistern Menschen. Einfach. Nachhaltig. Voraus.**: - Die ** AMAG Gruppe** gehört zu den 50 grössten Schweizer Unternehmen. Unsere Vision ist es, uns zur führenden Anbieterin nachhaltiger individueller Mobilität zu entwickeln. Für dieses Ziel setzen sich die rund 7300 Mitarbeitenden jeden Tag mit grosser Kompetenz und Leidenschaft...
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Finance and Contract Administrator
Vor 2 Tagen
Zug, Schweiz Monarchy Enterprises VollzeitMonarchy Enterprises, Zug, Switzerland, a global distribution and servicing company for New Regency-produced feature films. The Regency/Monarchy group is a major Hollywood producer of Academy Award-winning, globally released theatrical feature films with a catalog of 130+ films and several new releases a year. The film slate includes worldwide box office...
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Service Coordinator
vor 2 Wochen
Zug, Schweiz LHH VollzeitWe are looking for a proactive individual for our service organization as a Service Coordinator (m / f / d). You will act as the central control point and contribute significantly to optimal resource allocation and the highest customer satisfaction in hospital and laboratory environments. The ideal candidate has proven experience in scheduling in a technical...
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Service Coordinator
Vor 6 Tagen
Zug, Schweiz LHH VollzeitWe are looking for a proactive individual for our service organization as a Service Coordinator (m/f/d). You will act as the central control point and contribute significantly to optimal resource allocation and the highest customer satisfaction in hospital and laboratory environments. The ideal candidate has proven experience in scheduling in a technical...
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Senior System Administrator
vor 3 Wochen
Zug, Schweiz CloudSigma Holding AG Vollzeit🚀 Join the Future of Cloud Technology at CloudSigma! CloudSigma is a fast-growing provider of cutting‑edge cloud solutions (IaaS and PaaS) serving businesses worldwide. As an industry leader, we’re expanding our talented team and looking for a Senior System Administrator to support and further develop our global infrastructure. If you’re experienced...
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Office manager
vor 1 Woche
Hünenberg / Zug, Schweiz Chiffre26082024 VollzeitA Swiss advisory firm / family office responsible for wealth management of a single family is seeking an Office Manager / Administrator. Investments comprise all asset classes, both traditional (such as bonds, listed equities, FX and derivatives) and alternative (such as private investments). Administrative responsibilities: Office administration...
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Senior System Administrator
vor 12 Stunden
Zug, Zug, Schweiz CLOUDSIGMA AG VollzeitJoin the Future of Cloud Technology at CloudSigmaCloudSigma is a fast-growing provider of cutting-edge cloud solutions (IaaS and PaaS) serving businesses worldwide. As an industry leader, we're expanding our talented team and looking for a Senior System Administrator to support and further develop our global infrastructure.If you're experienced in Linux...
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Working Student Lab System Administrator 40-60%
vor 2 Wochen
Zug, Schweiz Siemens Vollzeit**Together with our customers, we combine the real and digital worlds.** Siemens is a leading technology company (employing around 6,000 people in Switzerland / 320,000 globally). We provide pioneering solutions for the building technology, energy, mobility, healthcare, and industry sectors. **Your new responsibilities** - Supporting the IT infrastructure...