Client Service Representative

vor 3 Wochen


Zürich, Schweiz TN Switzerland Vollzeit

Werden Sie Teil unseres Customer Care Teams in Stettbach und unterstützen Sie uns dabei, den Finanzsektor mithilfe modernster Technologien zu revolutionieren. Sie begleiten unsere Kunden auf ihrer digitalen Reise und helfen ihnen, ihre finanziellen Ziele sicher und mühelos zu erreichen.

Gute Neuigkeiten Bevor Sie direkt mit unseren Kunden arbeiten, nehmen Sie an unserem einzigartigen Onboarding-Programm teil: Die Banking Talent Academy. Dieses intensive, dreimonatige Ausbildungsprogramm bereitet Sie mit umfassenden Schulungen zu den Themen Finanzen, Banking und unsere internen Tools perfekt auf Ihre neue Rolle vor – unter Anleitung unserer Experten bei Swissquote.

Was Sie von der Academy erwarten können:

  • Fundiertes Bankfachwissen: Erwerben Sie ein solides Verständnis der wesentlichen Grundlagen des Bankwesens.
  • Individuelle Schulungen: Profitieren Sie von ausgewählten Trainings durch unsere Experten aus verschiedenen Abteilungen in Zürich und Gland.
  • Vielfältige Teamevents: Stärken Sie den Zusammenhalt durch spannende Aktivitäten, wie beispielsweise einen Besuch des Finanzmuseums.
  • Abschlussfeier: Krönen Sie Ihre Ausbildung bei uns mit einer Abschlussfeier.

Was erwartet Sie nach erfolgreichem Bestehen der «Academy»?

Sie starten Ihre neue Position als Client Service Representative im Customer Care Team und übernehmen folgende Aufgaben:

  • Sie betreuen unsere Kunden über verschiedene Kommunikationskanäle und sorgen dafür, dass sie mit unseren digitalen Plattformen rundum zufrieden sind.
  • Sie informieren unsere Kunden über unser vielseitiges Produkt- und Dienstleistungsangebot.
  • Sie arbeiten eng mit Kollegen aus den Bereichen Business Operations, IT, Sales, Legal & Compliance, Marketing und Trading zusammen, um für jede Kundenanfrage die beste Lösung zu finden.

Qualifications:

  • Sie verfügen über eine abgeschlossene kaufmännische Ausbildung oder bringen 1-2 Jahre Erfahrung im Kundenservice mit und streben eine Karriere in der Bankenbranche an.
  • Sie sprechen fliessend Deutsch und verfügen über gute Englischkenntnisse (B2-Niveau). Französisch ist ein Pluspunkt.
  • Sie haben grosses Interesse an Finanzprodukten und -märkten.
  • Sie sind kommunikativ, arbeiten gerne mit Menschen und fühlen sich im direkten Kundenkontakt wohl.

Für den ersten Programmstart im November suchen wir engagierte Bewerber/innen.

Nutzen Sie diese Gelegenheit, um Ihre Karriere im Bankwesen bei uns zu starten und die Finanzwelt von morgen mitzugestalten

#J-18808-Ljbffr

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