Functional Support Manager
Vor 2 Tagen
Zürich, Switzerland
Der Job
Als Support Manager im Team Functional Support bist du die erste Anlaufstelle bei fachlichen Fragen der Kunden zu unserer Software Suite Adcubum Syrius und achtest auf die Erfüllung von Support- und Wartungsverpflichtungen. Du verantwortest im Customer Care die Analyse der gemeldeten Requests und koordinierst mit den nachgelagerten Stellen deren optimale Erledigung. Dabei arbeitest du in einem Team, welches die gesamte fachliche Breite von Adcubum Syrius abdeckt, wobei alle ihre individuellen Stärken ins Team einbringen.
Deine Aufgaben
- Analyse und Reproduktion der gemeldeten Requests
- Fachlicher Ansprechpartner für unsere Kunden
- Fachliche Abstimmung mit der Produktentwicklung
- Erfüllung der Support- und Wartungsverpflichtungen
- Vertretung der fachspezifischen Kundenanliegen innerhalb des Unternehmens
- Aktive Teilnahme an fachspezifischen Koordinationsmeetings mit Kundenteilnahme
Unsere Anforderungen
- Kenntnisse im Sachversicherungsumfeld (P&C) als zwingende Grundvoraussetzung
- Einige Jahre Erfahrung im Versicherungsumfeld oder einer ähnlich gelagerten Aufgabe in einem vergleichbaren Umfeld (Softwareentwicklungs- oder Beratungsunternehmen)
- Erfahrung im IT-Supportumfeld und/oder Informatikkenntnisse sind von Vorteil sowie grosse Affinität für IT
- Sehr gute Deutschkenntnisse sowie gute Englisch Kenntnisse
- Sicheres Auftreten beim Kunden und Verhandlungsgeschick in schwierigen Situationen
- Ausgeprägte Leistungs- und Kundenorientierung sowie Durchsetzungsvermögen
- Organisations- und Kommunikationsfähigkeit, Selbständiges Handeln und Teamfähigkeit
Eine Tätigkeit mit spannenden Aufgaben, sowie sehr guten Entwicklungsmöglichkeiten und Anstellungsbedingungen in einem angenehmen dynamischen Umfeld. Gestaltungsspielraum bezüglich Arbeitsort mit der Möglichkeit, bis zu drei Tage pro Woche im Homeoffice/remote zu arbeiten. Ein engagiertes Team und grossartige Arbeitskollegen/-kolleginnen.
Gestaltemit uns die Adcubum-Erfolgsgeschichte und werde Teil unseres Unternehmens
#J-18808-Ljbffr-
Functional Support Manager
Vor 3 Tagen
Zürich, Schweiz Adcubum VollzeitDer Job Als Support Manager im Team Functional Support bist du die erste Anlaufstelle bei fachlichen Fragen der Kunden zu unserer Software Suite Adcubum Syrius und achtest auf die Erfüllung von Support- und Wartungsverpflichtungen. Du verantwortest im Customer Care die Analyse der gemeldeten Requests und koordinierst mit den nachgelagerten Stellen...
-
Job Functional Safety Manager
Vor 3 Tagen
Zürich, Schweiz Rheinmetall Air Defence AG VollzeitFunctional Safety Manager (m/w/d) Rheinmetall Air Defence AG in Zürich / Functional Safety Manager (m/w/d) Ref.-Nr.: CH00615 Anstellungsart: Vollzeit Vertragsart: Unbefristeter Vertrag WOFÜR WIR SIE SUCHEN Zu Ihren Aufgaben gehören die Sicherstellung der Poduktsicherheit und -verfügbarkeit, welche die RAMS-relevanten Aufgaben im...
-
Functional Consultant
Vor 7 Tagen
Zürich, Schweiz BLP Digital AG VollzeitFunctional Consultant & Project Manager (Switzerland - Hybrid)About BLP DigitalWe are a rapidly growing ETH and HSG spin-off, revolutionising ERP automation with our leading machine learning solution. In the past few months, we have grown from 12 to 48 enthusiastic and talented team members and opened our second office in Zurich. More than 190 clients,...
-
Senior Business Functional Analyst
Vor 3 Tagen
Zürich, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:Location:Job Category:OtherJob Reference:8ccf510e2a7fJob Views:9Posted:21.01.2025Expiry Date:07.03.2025Job Description:DescriptionAnalysis and design of technological solutions based on business requirements and processes, as well as on knowledge of existing and future platforms. You will be part of Avaloq...
-
Technical Service Support Manager
Vor 2 Tagen
Zürich, Schweiz Hemro Group VollzeitYour missionAct as a primary contact for all external stakeholders, specifically distribution partners for all service and technical requestsAddress and funnel customer warranty claims in CRM toolWork closely together with Technical Product Managers and the Sales Coordination Team and leverage synergies to collaborateTravel to partners for on-the-ground...
-
Lead D365 Functional Consultant
Vor 7 Tagen
Zürich, Schweiz Computer Futures VollzeitThis range is provided by Computer Futures. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Computer FuturesRecruitment Consultant at Computer FuturesLead D365 Functional ConsultantResponsibilities* Organize and conduct workshops, business process study,...
-
IT Support Specialist
Vor 2 Tagen
Zürich, Zürich, Schweiz Hitachi Energy AG VollzeitAt Hitachi Energy AG, we are advancing a sustainable energy future for all. As a global technology leader, we employ over 40,000 people in 90 countries who work together to challenge the status quo.Job DescriptionWe are seeking a skilled IT Support Specialist to join our dynamic team as a VIP IT & Multimedia Support Specialist. This crucial role is part of...
-
Zürich, Schweiz Taleo Consulting VollzeitDo you want to start an ambitious and challenging career?Would you like to work in an exciting and fun environment?Do you thrive in work environments that push you to be your best?Taleo Consulting is a management consulting group with offices in Luxembourg, Paris, Brussels, Amsterdam, Geneva, Zurich, Barcelona, Singapore, and Lisbon.As a young and growing...
-
Field Support Manager
vor 1 Woche
Zürich, Schweiz Oracle VollzeitAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.We are looking for an experienced manager to lead our Cloud Hardware Support team in Switzerland.Our team supports cloud hardware in our own cloud installations as well as with our...
-
Client Support Manager
vor 16 Stunden
Zürich, Schweiz MAIN PARTNER AG VollzeitTo strengthen our external asset management division in Zurich, we are looking for a Client Support Manager.Your key responsibilities will be:Day to day communications with the partners of the Company, such as the banks, lawyers, accountants, etc.;Document preparation and processing (including but not limited to bank forms for account openings, documents...
-
Area Sales Manager
vor 1 Tag
Zürich, Schweiz ABB Vollzeit**Area Sales Manager (flexible location)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...
-
Salesforce Marketing Cloud Functional Expert
Vor 3 Tagen
Zürich, Schweiz AARK Tech Solutions GmbH VollzeitSalesforce Marketing Cloud Functional ExpertCompany: AARK Tech Solutions GmbHLocation: ZurichEmployment Type: PermanentRole: Salesforce Marketing Cloud Functional ConsultantWe are seeking an experienced Salesforce Marketing Cloud Functional Consultant with a strong background in Salesforce Sales Cloud solutions. The ideal candidate will have over 7+ years of...
-
Enterprise Support Manager, Es
vor 1 Tag
Zürich, Schweiz AWS EMEA SARL (Switzerland Branch) VollzeitAnalyze and present operational reviews to customer leadership - 4+ years leading technical teams - 6+ years experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level) - Have a track record of effectively leading technical teams - Estimated 25% travel requirement - Experience scaling an organization...
-
Integration Project Manager
Vor 3 Tagen
Zürich, Schweiz Sika Vollzeit**Company Description** Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. With over 33’500 employees, Sika has subsidiaries in 104 countries around the world and manufactures in...
-
Product Manager
Vor 3 Tagen
Zürich, Schweiz TN Switzerland VollzeitIn the dynamic landscape of On, the ERP system plays a crucial role in powering our business growth and operations. We are enhancing our technology landscape to accelerate the growth of On, helping to ignite the human spirit through movement.You will be part of a talented and diverse team of product managers and software engineers experimenting with new...
-
Senior IT Application Manager
Vor 3 Tagen
Zürich, Schweiz TN Switzerland VollzeitSenior IT Application ManagerAbout our clientFor our client, who is continuously evolving to create unique value, we are looking for:Your responsibilitiesApplication Ownership for various customer-facing and/or corporate applicationsEnsure correct functioning, availability and performance of business applications including Incident and Problem...
-
Customer Support Manager
Vor 5 Tagen
Zürich, Schweiz ANYbotics VollzeitANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology.The OpportunityAs a Customer Support Manager at ANYbotics, you will have immediate REAL IMPACT by being directly in touch with...
-
Product Marketing Manager
vor 1 Woche
Zürich, Schweiz Starmind VollzeitProduct Marketing & Automation ManagerStarmind is an AI-empowered knowledge and expertise collaboration platform, designed to help organizations overcome the endless search for information. We bring the human-intelligence layer to artificial intelligence. Our unique AI solution maps human expertise and organisational knowledge, and integrates them in...
-
Sales Support Manager Elektromobilität
Vor 3 Tagen
Zürich, Schweiz TN Switzerland VollzeitSales Support Manager Elektromobilität (m/w), ZürichZürich, SwitzerlandWillst du Teil eines dynamischen Unternehmens werden, welches erfolgreich im Schweizer Energiemarkt agiert?Für unseren Kunden in Zürich suchen wir für die Verstärkung des Teams per sofort oder nach Vereinbarung einen Sales Support Manager Elektromobilität (m/w), der die Mobilität...
-
Business Support Manager
Vor 3 Tagen
Zürich, ZH, Schweiz SIX Group AG VollzeitSIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. ***Business Support Manager...