Branch Manager
Vor 2 Tagen
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Responsibilities:
- Responsible for achieving business targets for the branch through building a sustainable and productive distribution force.
- Manage smooth business functioning, and successful implementation of various tactical and strategic business initiatives.
- Effectively manage sales managers in the office leading to the creation of a cohesive business unit along with other functional representatives in the branch.
- Manage a team of business associate managers and business associates.
- Drive distribution engagement through choreography and training.
- Work on cross-sell and upsell campaigns and drive distribution for maximizing sales.
- Ability to track local competition and align monthly business activities to achieve sales objectives.
- Drive productivity of employees and distribution.
Organizational Relationships:
Reports To: Business Associates Managers
Job Dimensions:
Geographic Area Covered:
Internal Stakeholders: Business Associates Managers, Branch Operations, Distribution Operations
External Stakeholders: Business Associates/Advisors/Customers
Key Result Areas:
Organization Process:
Key Contributions:
Strategic Business Development:
- Identify potential catchment areas and develop distribution in them.
- Build distribution through business associates.
Business Development:
- Drive recruitment of BAs through the BAMs.
- Drive recruitment initiatives through activities and through BAs.
- Drive growth in distribution through NAAFs, NLAs, and new BAs.
- Drive growth in business through agent activity, case size, and case rate of the branches individually and the region as a whole.
Team Management:
- Coach, train, and support the reporting managers.
- Monitor and review their performance.
- Lead by example in all spheres and direction setting.
- Review and track the growth of managers to ensure that they achieve their individual budget.
- Maintain utmost levels of responsiveness to requirements from the Cluster Head/DOAs and National Head.
Ensure Compliance:
Ensure compliance with internal sales processes and other compliance standards.
MIS & Reporting:
Maintain required trackers and reports to be submitted to various stakeholders.
Risk:
Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws, and process changes.
Skills Required:
Technical:
- Business perspective & planning
- Performance management skills
- Insurance industry awareness
- Interviewing skills
- Self-management
- Peer-level coordination and influencing skills
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