Account Executive, Agentforce

Vor 2 Tagen

Zürich, Schweiz Salesforce Vollzeit

Job Category: Sales

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Details

Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high-impact customer interactions. As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results We are looking for professionals with expertise in sophisticated technical sales, deep AI knowledge, cloud technologies, and B2B solutions architecture.

What you’ll be doing:

  • Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
  • Collaborate closely with the Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers.
  • Use your extensive knowledge of Salesforce, particularly Agentforce, to articulate how the Salesforce Product stack can deliver tailored solutions to transform customer engagement.
  • Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale.
  • Source and qualify Agentforce opportunities that fit our ideal customer profile.
  • Lead comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
  • Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution.
  • Craft and present compelling Points of View (PoVs) that underscore the tangible value of Agentforce across both technical and business partners.
  • Collaborate across cross-functional teams to ensure a seamless client experience throughout the entire sales process.
  • Highlight how our solutions align with clients' long-term strategic objectives.
  • Present compelling Agentforce use cases that resonate with buyers.

What you should have:

  • 10+ years of experience in enterprise and commercial B2B sales within highly technical sales.
  • Deep understanding of AI and machine learning concepts, including agent platform configuration and API connections.
  • Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e., Sales, Services, Marketing, Data Cloud).
  • Sophisticated intuition for business and ability to conduct technical in-depth discovery mapping aligning clients' needs to Salesforce's platform and Agentforce capabilities.
  • Strong technical selling skills, including the ability to explain AI models and solutions to non-technical clients.
  • A proven track record of consistently surpassing sales targets within a technical sales environment.
  • Outstanding communication and negotiation skills.
  • A Bachelor's degree or equivalent experience with extensive background in technology sales.

Skill-Set/Technologies: Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau).

Characteristics:

  • This role requires a blend of technical depth and sales competence.
  • Results motivated: ability to exceed sales goals.
  • Business-focused outlook: translates technical solutions into business value.
  • Strong relationship-building skills.
  • Curiosity about problem-solving and innovative solutions.
  • Technical skills to articulate business value to technical partners.
  • Creativity and an agile approach.

If you require assistance due to a disability applying for open positions, please submit a request via this Accommodations Request Form.

At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, and inclusive benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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