Senior Client Director, Client Organisation, Geneva

vor 2 Wochen

Genf, Genf, Schweiz Ipsos Vollzeit

The mission of the Ipsos Client Organization (CO) is to deliver greater value for our clients and profitable growth for Ipsos. The CO is comprised of senior executives from across the industry who are focused on building long-term client relationships by understanding their business context and priorities, and then identifying and penetrating the relevant buying points for Ipsos' broad portfolio of services that address these needs.

Key Responsibilities:
  • Ensure client relationship excellence and drive growth and value creation for a given portfolio of 1.3 top tier clients. (Align with the Chief Client Director if the client is also managed at a global level).
  • Collaborate with Ipsos teams to bring to existing & new clients the best of Ipsos and be the "Voice of the Client" among Ipsos teams.
  • Unlock business opportunities with new & lapsed clients by leveraging industry/sector connections, working conferences, leveraging social media, and understanding prospect business issues.

Overall Accountability for:

  • Achieving revenue targets with current clients of a given portfolio, including identifying more contacts and promoting more business questions.
  • Achieving revenue targets with prospect and lapsed clients.
  • Building, coordinating, and managing account plans while ensuring Service Lines collaboration.
Professional Experience:

Minimum 12 years' experience including:

  • Client relationship management, preferably including large international clients.
  • Multi-stakeholder relationship management (including indirect or direct management).
  • Proven revenue generation experience; the position is about generating and winning new opportunities, not about doing.
Knowledge and Technical Skills:
  • Detailed understanding of Market Research main solutions (ideally Ipsos Services) to enable opportunity identification so that clients/prospects feel immediate confidence that they are speaking with a senior and knowledgeable Ipsos representative.
  • New Business Sales Experience: has a track record of developing business with existing clients and has proven success in new client acquisition.
  • Advisory/strategic thinking: ability to elevate discussions at a business & decisions level.
  • Strong relevant network: is connected to a range of clients in the industry, with relationships that can be leveraged.
  • Social media savviness: both to assure that they are seen as senior industry experts and to reflect Ipsos stature and offerings.
Behaviours and Soft Skills:
  • Positive energy: "attitude is everything."
  • Collaboration alongside team spirit: we are winning collectively.
  • Client-focus and commercially driven: business and commercial acumen.
  • Influencing and relationship building, as per Ipsos "Client First" values.
  • Leadership, including thought leadership and showing by example.
  • Executive presence: engaging senior clients as well as Ipsos leaders and being intellectually curious.
  • Motivated to work in an international and diverse environment.
Languages:
  • Highly proficient in written and spoken English: all communications with our clients and internally are in English.
  • French and/or German may help.
#J-18808-Ljbffr

  • Client Service Director, INNOVATION, Geneva

    vor 1 Woche

    Genf, Genf, Schweiz Ipsos Vollzeit

    As part of this role, the Client Service Director key responsibilities are outlined below:Key responsibilitiesHave full responsibility for one major client, including: Grow the business: turnover responsibility Implement client plan to meet client needs and sustain growth Develop a strong and solid client relationship, to turn opportunities into...

  • Senior Client

    vor 2 Wochen

    Genf, Genf, Schweiz FPP Vollzeit

    Get AI-powered advice on this job and more exclusive features.We need an experienced and passionate Senior Client Manager to join our Geneva (GVA) Client Services team – helping to lead the daily client partnership with one of FPP's biggest clients.We're looking for someone excited, proactive, and determined to get stuck in straight from day one. Someone...

  • Client Director

    vor 2 Wochen

    Genf, Genf, Schweiz GAM USA, Inc. Vollzeit

    Client Director - AlternativesApply locations: Geneva, Switzerland; Zurich, SwitzerlandTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: JR1060AMBITIOUS?BRIGHT?RIGHT?GAM is one of the world's leading independent asset managers. We provide differentiated active investment solutions and products for institutions, financial intermediaries,...

  • Client Service Director in the Innovation team in Geneva

    vor 2 Wochen

    Genf, Genf, Schweiz Ipsos GmbH Vollzeit

    Ipsos is a global leader in survey-based market research activities, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide understanding and powerful insight into the actions, opinions and motivations of citizens,...

  • Senior Client Specialist

    vor 4 Stunden

    Genf, Genf, Schweiz FPP Vollzeit

    We are seeking a talented Senior Client Specialist to join our team at FPP, a leading agency that helps clients build their brand and drive commercial outcomes.The ideal candidate will have 6+ years of experience in an agency environment, with a strong background in delivering digital, technology, and content projects. They will be passionate about building...

  • Client Partnership Manager

    vor 4 Stunden

    Genf, Genf, Schweiz FPP Vollzeit

    FPP is looking for a motivated Client Partnership Manager to join our Geneva office. As a Client Partnership Manager, you will play a crucial role in driving business growth and developing strong relationships with key clients.Key responsibilities include scoping, briefing, designing and delivering content work within the innovation center, working closely...

  • Client Servicing

    Vor 4 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    Client Servicing & Accounting Support - Financial InstitutionClient:A well-established financial services firm is seeking a dynamic and detail-oriented, junior professional to join its team. This global organization operates in a fast-paced environment, offering high-level administrative and client relationship support.Position:The front office junior role...

  • Client Servicing

    Vor 4 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    Junior Client Servicing & Accounting Support OfficerClient:A well-established financial services firm is seeking a dynamic and detail-oriented, junior professional to join its team. This global organization operates in a fast-paced environment, offering high-level administrative and client relationship support.Position:The front office junior role involves...

  • Client Servicing

    Vor 4 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    Client:A well-established financial services firm is seeking a dynamic and detail-oriented, junior professional to join its team. This global organization operates in a fast-paced environment, offering high-level administrative and client relationship support. Position:The front office junior role involves supporting senior managers and business development...

  • Director of Strategic Client Partnerships

    Vor 4 Tagen

    Genf, Genf, Schweiz Ipsos Vollzeit

    Company OverviewThe Ipsos Client Organization is dedicated to delivering exceptional value for our clients and driving profitable growth for the company. Our team comprises senior executives with a deep understanding of client needs and priorities.

  • Client Program Specialist

    vor 1 Woche

    Genf, Genf, Schweiz Engineering Management Selection Vollzeit

    In this exciting position based in Geneva or elsewhere in Switzerland, you will offer commercial and technical support primarily to customers based in the Netherlands and the UK. You will manage and follow customers' contracts, oversee the day-to-day operational functions of Picarro's solutions and serve as the primary liaison between customers and Picarro's...

  • Wealth Manager

    vor 1 Woche

    Genf, Genf, Schweiz Private Client Consultancy Vollzeit

    Get AI-powered advice on this job and more exclusive features.Recruiting Financial Advisors and Support Staff to Support the Expat CommunityCalling all aspiring Wealth Managers located in Switzerland.We're growing at PCC Wealth and we want to speak to YOUWant the freedom and earning potential a career in Wealth Management can give you, coupled with the...

  • Senior Account Director, International Business

    Vor 4 Tagen

    Genf, Genf, Schweiz Ipsos Vollzeit

    Job SummaryWe are seeking an experienced Senior Account Director to lead our international business development efforts. As a key member of our Client Organization, you will be responsible for building and maintaining strong relationships with top-tier clients.

  • Junior Client Servicing

    Vor 2 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    Client:A well-established financial services firm is seeking a dynamic and detail-oriented junior professional to join its team. This global organization operates in a fast-paced environment, offering high-level administrative and client relationship support.Position:The front office junior role involves supporting senior managers and business development...

  • Junior Client Servicing

    Vor 3 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    Client:A well-established financial services firm is seeking a dynamic and detail-oriented, junior professional to join its team. This global organization operates in a fast-paced environment, offering high-level administrative and client relationship support.Position:The front office junior role involves supporting senior managers and business development...

  • Investment Director Secondaries, Global Private Equity Investor, Geneva or Zurich, Switzerland

    vor 1 Woche

    Genf, Genf, Schweiz PER Vollzeit

    Reference: 14131 NewInvestment Director Secondaries, Global Private Equity Investor, Geneva or Zurich, SwitzerlandOur client is a global institutional multi-asset manager with a €1.5bl secondaries program deployed across GP and LP led opportunities in Europe, US, and Asia. This team is imminently launching their 5th vintage and looking for an experienced...

  • Senior Director, Finance

    Vor 7 Tagen

    Genf, Genf, Schweiz MCI Group Vollzeit

    We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual...

  • KYC - Client Onboarding

    Vor 2 Tagen

    Genf, Genf, Schweiz Brodard Executive Search Vollzeit

    For our client, a global bank based in Geneva, we are looking for aKYC - Client Onboarding SpecialistResponsibilities :Support the Front Office on the new client adoption and account maintenance activitiesParticipate in the continuous assessment and recommend actions to improve the client onboarding processTrack account opening and maintenance process and...

  • Client Service Representative

    Vor 2 Tagen

    Genf, Genf, Schweiz FINDERS SA Vollzeit

    About FINDERS SAFINDERS SA is a well-established financial services firm operating in a fast-paced environment, offering high-level administrative and client relationship support. We are seeking a dynamic and detail-oriented junior professional to join our team.Job DescriptionThe front office junior role involves supporting senior managers and business...

  • Client Liaison, Bids and Client Services

    Vor 2 Tagen

    Genf, Genf, Schweiz Sotheby's group Vollzeit

    Client Liaison, Bids and Client Services (Casual)LondonABOUT SOTHEBY'SEstablished in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is...