IAM Business Analyst

Vor 2 Tagen

Basel, Schweiz CTC Resourcing Solutions Vollzeit

IAM Business Analyst (Basel-Remote) – 6318 ASH

Our client, a global market leader in the production and process support of active pharmaceutical ingredients, both in the chemical and biotechnology sectors, is looking for a IAM Business Analyst for a 12 months contract.

Main Responsibilities:

  1. Understanding and Analyzing Requirements:
    • Collaborate with stakeholders to gather and refine requirements of each deliverable.
    • Conduct analysis of current access control processes, user roles, and application integrations.
    • Translate business needs into system features within SailPoint IIQ, ensuring compatibility and functionality.
  2. Process Modelling and Design:
    • Explain Lonza’s standard JML processes, access request and RBAC schema to application owners as an introduction to the application onboarding factory.
    • Together with process & application owners gather the requirements for integrating applications & services with SailPoint.
    • Model and design application specific processes such as access requests, approvals, recertification, and personnel movements.
    • Create detailed workflow designs to be applied in SailPoint IIQ for automating and streamlining IAM processes.
  3. Testing and Training:
    • Ensure the designs include definitions agreed with the test team to drive automated testing.
    • Develop comprehensive training materials (manuals, SOPs, instructions) and conduct sessions to facilitate understanding and smooth transitions to new processes with QA and affected stakeholders.
    • Ensure QA and the Testing team are introduced to process changes and new developments early in the requirements sign off and at key milestones during the implementation.
    • Actively participate in UAT to confirm the alignment of new functionalities with user expectations and needs.
    • Provide post-deployment support, resolving issues and concerns that users encounter.
  4. Reporting, Communication and Collaboration:
    • Build and maintain reporting to be used by the team.
    • Create communication to be used in our IAM services (Email, Articles, SharePoint pages,…).
    • Work closely with service owners, process owners and IT teams to keep them appraised of the progress in the project.
    • Document decisions, milestones, and project learnings for organizational knowledge and future reference.

Qualifications and Experience:

  • Relevant working/residency permit or Swiss/EU-Citizenship required.
  • Bachelor’s degree in Business, Information Technology, or a related field; master’s degree preferred.
  • Experience with GxP processes.
  • Extensive experience in business analysis within IAM, specifically with SailPoint IIQ.
  • Experience with Office tools (Excel) and PowerBi to build and maintain reporting.
  • Proficiency in process modeling and design, with a strong ability to translate requirements into functional IAM solutions.
  • Demonstrable experience with UAT, training delivery, and user support.
  • Excellent communication, collaboration, and documentation skills.
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