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Sales Associate

vor 1 Monat


Basel, Schweiz Richemont Vollzeit

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and design in writing instruments, watches, leather goods, new technologies, and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with the highest expectations.

Your Mission

  • are passionate, dynamic, flexible, and reliable
  • like the luxury environment and understand luxury clients’ needs
  • are willing to build your network and relationships with your clients
  • love to work in a team
  • are sensitive to craftsmanship and high-end products

Here is the perfect opportunity for you to join our Team as Sales Associate within our Montblanc Boutique in Basel. This position is a part-time position to work at 50%.

The Sales Associate is responsible for:

  • The achievement of sales targets, monitoring individual/boutique sales goals, and identifying opportunities to gain new clients and increase sales
  • Impeccable product know-how and ability to engage clients with appropriate products/collections
  • Exemplary Customer Service as well as the management of the ASS inventory
  • The handling of (VIP)-customers, the development of long-term client relationships, and the conversion of prospect clients into buying clients
  • Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating, and cleaning the data
  • Correct visibility inside and outside the boutique

The Sales Associate also ensures:

  • Adhesion to Boutique security and loss prevention procedures
  • Regular inventory controls and random stock checks
  • Goods-in receipt and stocking and transfers of goods
  • Expertise in a selected product category; regular sharing of knowledge with team members

Your Precious Skills We Are Looking For:

  • 5+ years experience in retail business environment or luxury brand business
  • Retail or hospitality background with an affinity for luxury
  • Passion for the Maison, its history, and culture
  • Strong interpersonal and sales skills
  • Excellent selling skills
  • Exemplary team working spirit
  • In-depth knowledge about the product portfolio
  • Solid competence with till systems (SAP, GK), Sales Force, and Microsoft Office
  • Fluent in German, English; French a strong plus and another language is an asset

Still Wondering Why You Should Join Us?

  • Integrating, developing, and supporting our People is essential to us
  • Potential future growth opportunities within Montblanc & the Richemont group
  • You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
  • No day will be like another
  • Your daily activities will be interesting, challenging, and diverse
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