Enterprise Service Manager, AWSI Healthcare
Vor 2 Tagen
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Are you interested in working with one of the largest global bio-pharma organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?
The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global bio-pharma organizations, develop a long term Professional Services strategy and execute that strategy within those accounts.
The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, and delivery oversight in those accounts. This is a sales role and the ESM carries a bookings and revenue target.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
Key job responsibilitiesWe are looking for someone who is passionate about:
- Long term development of bio-pharma Global Organizations and overall health care space.
- Experience in understanding the clinical trials processes in depth.
- Engage with customers to understand their business drivers and application portfolio.
- Development of long term Cloud Strategy for customers.
- Identify & develop specific opportunities and supporting business cases.
- Deal shaping, including estimations and deal pricing.
- Contract negotiations & closing.
- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities.
- Educate customers on AWS services and translate those into a clear business value proposition.
- Envision and inspire customers.
This is a customer facing role and will require up to 50% travel.
About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS- 7+ years of experience in the Pharmaceutical Industry with HCLS domain expertise in areas such as clinical trial design, clinical workflows, executing clinical trials, preparation for regulatory submissions and clinical decision support.
- Experience designing, building or deploying clinical solutions or extensive work with industry solutions in this space.
- 5+ years of experience designing, implementation and consulting with Clinical Trials.
- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure.
- Relevant experience in technology/software sales, pre-sales or consulting.
- Experience in transforming Clinical Trials processes with a focus on simplification and leveraging cloud technologies.
- Experience in working with AWS services to enable business transformations in the clinical trials domain.
- Multiple years of experience working in a consulting environment interacting with senior business stakeholders to achieve transformational goals.
- Experience working with Clinical Trials data, including expertise in SDTM, ADaM, and end-to-end clinical trial processes.
- Experience of working with Clinical and non-Clinical Development, and how these areas interact with Clinical Trials (e.g. Regulatory, Safety, Biostatistics, Medical Affairs, Clinical Manufacturing and Supply).
- Experience in developing large and complex proposals.
- Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDA.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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