Student Support in IT

Vor 2 Tagen

Basel, Schweiz Matterhorn Biosciences AG Vollzeit

Ridgeline Discovery, a Versant Ventures Discovery Engine, creates and operates Versant-financed innovative biotech companies in partnership with entrepreneurs, industry, and leading academics across Europe. In recent years, Ridgeline has assembled an international team of >50 highly experienced drug discovery and industry professionals and built and operated multiple new successful companies; these companies have raised significant funds through Series B, IPO and an exit through a trade sale.

We are looking for a motivated entry-level candidate who is eager to develop their IT skills alongside their studies. The ideal candidate brings initial experience and a strong interest in the field, demonstrating reliability and the ability to work independently under the guidance of the IT Manager. This part-time role as an Student Support in IT requires onsite presence in Basel, with core business hours from 8:00 to 17:00. We offer flexibility to accommodate candidates with a workload between 30-60%, with specific working days and schedules to be discussed and agreed upon.

RESPONSIBILITIES

  • Support the Basel-based IT Manager in a wide range of IT-related tasks.
  • Verify and ensure accuracy of settings and configurations on various systems.
  • Prepare and set up new computers based on checklists.
  • Assist in opening, managing, and maintaining user accounts.
  • Support the management and updating of user permissions and access controls.
  • Contribute to creating and maintaining IT documentation such as IT checklists and user guides.
  • Provide 1st Level IT Support via the ticketing system, including basic troubleshooting and issue resolution.
  • Assist in keeping our IT inventory system up-to-date.
  • Assist in rolling out software across multiple systems and platforms.
  • Participate in the planning and execution of IT projects.
  • Perform routine administrative and technical tasks to support IT operations.

QUALIFICATIONS

  • Must be enrolled in a study program (e.g., at a university or a university of applied sciences).
  • Strong motivation to learn and grow in the IT field.
  • Basic understanding of IT concepts and best practices.
  • Practical experience in IT-related fields, such as system engineering or IT support (programming knowledge is not required).
  • Familiarity with Windows operating systems.
  • Knowledge of Microsoft Office products is of advantage.
  • Ability to work independently and reliably within set deadlines.
  • Flexibility to handle a variety of tasks and adapt to dynamic requirements.
  • Proficiency in English (both written and spoken).

WHAT WE CURRENTLY OFFER

  • People: We are an international and diverse team with talented and passionate people.
  • Creativity: We offer an innovative and creative environment.
  • Development: We support the individual development of our employees.
  • Fun: From time-to-time we organise cool off-site summer and winter team events.
  • Offices: Our well-equipped laboratories and offices are located at the Tech Park, a premier address for early-stage start-ups in Basel.
  • Commuter Benefits: We support our employees tailored to their personal needs in commuting to work and offer parking facilities or a commuter contribution.
  • Flexible Working: We support flexible working as appropriate.
  • Christmas Closure: In addition to the 24 holidays per year, our offices/labs are closed between Christmas and New Year.
  • Birthday Retreat: On top of that, your birthday is your personal holiday - our employees enjoy their birthday with a day off.
  • Food: We like get-togethers during lunch time. Enjoy tasty, subsidised meals from our FELFEL food fridge.
  • Coffee: Meet up with your colleagues and grab free coffee.

To apply, please submit your completed application form along with your CV and any reference letters (Arbeitszeugnisse).

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