Techno-Functional Consultant-Taifun Billing| Zurich, Switzerland

vor 1 Monat


Zürich, Schweiz Infosys Limited Vollzeit

Domain|Telecom|Billing & Financial Systems

Company

Requisition ID: 127079BR

Role: Techno-Functional Consultant-Taifun Billing

Technology/Skills: Telecom Billing Domain expertise, Taifun billing system, BMC-Remedy, JIRA and other Ticketing/Monitoring tools, PL/SQL, Shell Scripting, Java scripting

Location: Zurich, Switzerland

Your role

  • Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
  • Play a critical role in creating the high level design artifacts.
  • Deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty.
  • Be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
  • Co-ordinate with the teams to achieve the right outcome.

Required Experience

  • Strong working knowledge in Taifun Billing System and B2B billing in Telecom Domain.
  • Billing Domain knowledge is a must - Post-paid Billing, CDR flow, Rating Flow, bill generation, payments & Collections processing and journaling etc.
  • Good Knowledge of Taifun configuration.
  • Good Knowledge of operational tasks in Taifun Billing.
  • Strong experience in software/systems design and development work.
  • Service Management Experience in IT Telco Operations environment.
  • Knowledge of other Billing Applications like Kenan, Prepaid systems will be an added benefit.
  • Hands-on UNIX and familiarity with PL-SQL, Oracle Databases and Web Servers.

Responsibilities

  • Incident & Service Request Handling.
  • Coordination with Different teams and Vendors.
  • Working for international customers in cross-cultural teams is substantial in infrastructure & application services.
  • Resolve all queries and issues escalated by the Business within SLA timeframes to ensure minimum customer impact.
  • Ensure all revenue streams are running correctly and any missing and errored out data is reprocessed in a timely manner to minimize any negative effects on NPS scores.
  • Operate with the Service Managers to ensure speedy resolution of incidents/problems and provide required detail for accuracy of reporting and post incident review.
  • Implement appropriate monitoring and alerting capabilities for proactive systems management.
  • Perform problem management to permanently fix issues.
  • Conduct systems and proactive preventative maintenance such as system reboots.

Required Skills

  • At least 8 years of IT experience, with strong working experience in Telecom Billing Domain.
  • Good knowledge of different application architecture, Remedy or Other Ticketing Tool, Monitoring tools.
  • Good knowledge in B2B billing, Data Model in Taifun and Functionality (Account Management, rating, discounting, bill generation, payments & Collections processing and journaling).
  • PL/SQL, Oracle (scripting knowledge in Procedures, Packages, Collections). Shell scripting.

Preferred Skills:

  • Knowledge of other scripting languages like Perl, Python will be an added benefit.

Personal Attributes:

  • High analytical skills.
  • A high degree of initiative and flexibility.
  • High customer orientation.
  • High quality awareness.
  • Excellent verbal and written communication skills.
  • High proactiveness.
  • Lean Agile mindset & Self Leadership.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next steps of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

#J-18808-Ljbffr

  • Zürich, Schweiz Infosys Vollzeit

    Role: Techno-Functional Consultant-Taifun BillingTechnology/Skills: Telecom Billing Domain expertise, Taifun billing system, BMC-Remedy, JIRA and other Ticketing/Monitoring tools, PL/SQL, Shell Scripting, Java scriptingLocation: Zurich, SwitzerlandYour RoleIn the role of Senior Consultant, the candidate should be able to:Interface with key stakeholders and...


  • Zürich, Zürich, Schweiz Infosys Technologies Vollzeit

    Role Overview:We are seeking a highly skilled Telecom Billing Expert to join our team in Zurich, Switzerland. As a Senior Consultant, you will be responsible for providing technical expertise and guidance to our clients in the telecom billing domain.About the Job:In this role, you will work closely with our clients to understand their requirements and...


  • Zürich, Zürich, Schweiz Infosys Technologies Vollzeit

    About the RoleWe are seeking a highly skilled Technical Billing Expert to join our team in Zurich, Switzerland. As a key member of our team, you will play a critical role in providing expert-level support for our clients in the telecom billing domain.

  • Functional Consultant

    vor 3 Monaten


    Zürich, Schweiz BLP Digital AG Vollzeit

    Functional Consultant & Project Manager (Switzerland - Hybrid)About BLP DigitalWe are a rapidly growing ETH and HSG spin-off, revolutionising ERP automation with our leading machine learning solution. In the past few months, we have grown from 12 to 48 enthusiastic and talented team members and opened our second office in Zurich. More than 190 clients,...


  • Zürich, Schweiz Experis Switzerland Vollzeit

    Microsoft Dynamics 365 SCM Functional ConsultantExperis Switzerland is seeking an experienced Microsoft Dynamics 365 SCM Functional Consultant. This role is ideal for professionals who bring passion, excellence, and creativity to their work.If you possess the required skills and are ready to start immediately, read on and apply!Type of Employment:...

  • Functional Consultant

    vor 3 Monaten


    Zürich, ZH, Schweiz BLP Digital AG Vollzeit

    **Functional Consultant & Project Manager (Switzerland - Hybrid)** **About BLP Digital** We are a rapidly growing ETH and HSG spin-off, revolutionising ERP automation with our leading machine learning solution. In the past few months, we have grown from 12 to 48 enthusiastic and talented team members and opened our second office in Zurich. More than 190...


  • Zürich, Schweiz Hi There! GmbH Vollzeit

    Internationale und bekannte Firma in Zürich sucht eine:n Microsoft Dynamics 365 Customer Engagement Berater:in. Wohlfühlbüros und grosszügige Lounge, intensive Einarbeitung, flexible Arbeitszeiten, Homeoffice, 30 Tage Ferien, tolle Team-Events und vieles mehr… Microsoft Dynamics 365 Customer Engagement – Inhouse Functional Consultant – Zürich –...

  • Global Mobility

    Vor 4 Tagen


    Zürich, Schweiz JAM Recruitment Vollzeit

    The Background:This leading relocation services company is actively seeking a Relocation Coordinator to join their growing team in Zurich. The successful candidate will be responsible for coordinating the relocation process for expatriates coming to and from Switzerland.The Role:The successful candidate will be responsible for:Coordinating all phases of...


  • Zürich, Zürich, Schweiz Boston Consulting Group Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Strategic Consultant to join our team in Switzerland. As a Visiting Associate, you will work closely with clients to understand their business challenges and develop innovative solutions to drive growth and improvement.ResponsibilitiesCollaborate with cross-functional teams to analyze complex...


  • 8050 Zürich, ZH, Schweiz EWZ Vollzeit

    ewz ist seit über 130 Jahren täglich dynamisch und visionär unterwegs. Ob nachhaltige Energieproduktion, smarte Energielösung oder innovative Vernetzungstechnologie: Entwickle mit uns heute, was morgen wichtig ist. **Dafür setzt du deine Energie ein** - Du leistet einen relevanten Beitrag zu unseren effizienten und qualitativ hochstehenden...


  • 8050 Zürich, ZH, Schweiz EWZ Vollzeit

    ewz ist seit über 130 Jahren täglich dynamisch und visionär unterwegs. Ob nachhaltige Energieproduktion, smarte Energielösung oder innovative Vernetzungstechnologie: Entwickle mit uns heute, was morgen wichtig ist. **Dafür setzt du deine Energie ein** - Du stellst die Stromverrechnung für unsere Kundinnen und Kunden in Zeit und Qualität mittels SAP...


  • Zürich, Schweiz Zürcher Kantonalbank Vollzeit

    Business Engineer Billing & Payments (w/m/d) 80% - 100% | IT / Business Engineering | Zürich | Berufserfahrene Das Team Projektmanagement und Business Engineering im Bereich Billing & Payments ist verantwortlich für die Umsetzung aller Vorhaben mit Fokus auf Digitalisierung, Automatisierung und Migration der Services und Lösungen im gesamten Billing &...


  • Zürich, Schweiz Merkle Switzerland AG Vollzeit

    Principal Salesforce ConsultantApply locations: Zürich, Geneva, St Gallen, Lausanne, BaselTime type: Full timePosted on: Posted 4 Days AgoJob requisition id: R1081156Job Description:Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As...


  • Zürich, Schweiz Check Point Software Technologies Ltd. Vollzeit

    Careers Home /All Open Positions / Professional Services Consultant - SwitzerlandProfessional Services Consultant - SwitzerlandExperiencedSwitzerland: ZurichTechnical Services | Full Time | Job Id: 21886 ExperiencedWhy Join Us?Check Point Software Technologies Ltd. is a leading provider of cyber security solutions to governments and corporate enterprises...


  • Zürich, Schweiz Gubelin Group Vollzeit

    We are looking for an enthusiastic Jewellery & Watch Consultant to join our team in our boutique in Zurich at the Banhofsstrasse:Advise and support our national and international clientele.Responsibility for the perfect customer service along the entire customer journey.Build-up and maintaining of a personal network of loyal regular customers.Determining...


  • 8001 Zürich, ZH, Schweiz Gübelin AG Vollzeit

    **Job Information**: Department Name - Boutique ZürichJob Type - Full-timeDate Opened - 10/10/2024Industry - Watch & Jewellery IndustryCity - ZürichState/Province - Zürich (de)Country - SwitzerlandZip/Postal Code - 8001- We are looking for an enthusiastic Jewellery & Watch Consultant to join our team in our boutique in Zurich at the Banhofsstrasse: -...


  • 8001 Zürich, ZH, Schweiz Kryptos Technologies limited Vollzeit

    Tasks JDE Sales & Distribution Consultant **Area**: Switzerland, Italy location **Role**: Lead/Principal Consultant - Italian Speaking Consultant is required. Experience 10+ years in JDE Essential Duties & Responsibilities 1\. Works independently with business to gathers business requirements by conducting meetings/interviews and facilitating large...


  • Zürich, Schweiz Zurich Insurance Vollzeit

    Suchst du eine Stelle in der Du Einblick in das gesamte Mandatswesen unserer externen Vertriebspartner (Broker) hast? Im Geschäftsbereich Brokers and Partnerships bei der Zurich Schweiz bist du mit unseren Partnern der Region Deutschschweiz in Kontakt und trägst wesentlich zum Erfolg und einer guten Zusammenarbeit mit unseren externen Vertriebspartner...

  • Digital Project Lead

    vor 2 Wochen


    Zürich, Zürich, Schweiz what. AG Vollzeit

    We are seeking a seasoned Digital Project Lead to join our team at what. AG in Zurich, Switzerland.As a key member of our project management team, you will be responsible for delivering high-profile web projects from concept to launch.Your primary focus will be on managing client expectations, coordinating with cross-functional teams, and ensuring timely...


  • Zürich, Zürich, Schweiz RSM Switzerland AG Vollzeit

    ÜberblickRSM Switzerland AG ist ein professioneller Berater und Dienstleister in den Bereichen Wirtschaftsprüfung, Steuern und Outsourcing mit Standorten in Zürich, Genf und Lausanne.LöhneDas Unternehmen bietet eine faire Bezahlung an. Unsere Schätzung lautet: CHF 90'000 - 110'000 pro Jahr abhängig von Erfahrung und Qualifikation.Beschreibung der...