Head of IT Operations
Vor 6 Tagen
About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.
In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.
We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.
Our values
A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:
- S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
- Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
- G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
- N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.
Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.
About the role
As the Head of IT Operations at Sygnum, you will lead the central hub that interfaces with clients, business units, and technology to support daily business activities. Your role is crucial in maintaining high-quality IT services and ensuring robust business operations. By optimizing IT Operations, you will significantly boost the organization’s competitiveness and reputation, enabling the company to swiftly adapt to evolving client needs and stay ahead in a competitive landscape. You will be responsible for strengthening IT Operations, leveraging automation, and building a service-oriented organization that prioritizes security, efficiency, business continuity, and customer-centric solutions.
Main resposibilities:
- Manage global IT Operations (Switzerland and Singapore-based team).
- Ensure stable IT infrastructure and compliance with SLAs.
- Oversee global IT services and license management (e.g., Microsoft, Azure Cloud).
- Lead ITIL processes (Incident, Problem and Change Managment, and Security Operations).
- Oversee strategic IT Operations roadmap.
- Enhance IT Operations for efficiency through automation and continuous improvement.
- Manage internal and external audits related to data and infrastructure.
- Oversee outsourcing partners and manage vendor contracts.
- Prepare IT budgets for hardware, software and change initiatives.
- Manage internal and external Security Operations.
- Lead the Major Incident Management team.
- Manage workplace and office infrastructure
Our ideal candidate
- Over 10 years of experience in managing IT Operations and leading people.
- Degree in systems technology, engineering, science, technology, or business (Bachelor's or equivalent).
- Demonstrated success in building and improving IT Operations, including service organization, automation, and workplace management.
- Extensive expertise in managing Microsoft-based infrastructure (Entra, Office365, Azure).
- Proficient in Microsoft security products (Sentinel, Purview, MS Defender).
- Significant experience with third-party service providers (e.g., outsourcing).
- More than 5 years of experience in IT process standardization and ITIL v4 certification.
- Excellent communication and persuasion skills with internal and external stakeholders.
- Highly organized with a strong commitment to continuous improvement and value delivery for customers.
- Fluent in English (spoken and written).
Nice to have:
- Fluent in German.
- General IT network experience is a plus.
- Relevant certifications in the areas of ITIL, Microsoft etc.
- Interest and knowledge in cryptocurrencies, blockchain, or similar.
Our offer
Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance.
Sygnum offers a comprehensive package of benefits for all team members. They include:
- Attractive combination of market salaries and entrepreneurial incentive scheme
- 25 days annual vacation
- Flexible/Work at home policies
- Professional development via Mentoring and Buddy programs
- One-month fully paid sabbatical for every five years of continuous employment
If you are passionate about the potential of blockchain to share Future Finance and your profile is a good fit for this position, please send us your CV today
#J-18808-Ljbffr-
Head of Operations
vor 1 Monat
Zürich, Zürich, Schweiz ofri Internet GmbH VollzeitAbout ofri Internet GmbHWe are a Swiss company that operates fully remotely, passionate about developing an excellent remote work culture and ensuring that not only our customers, but our team feels heard, welcome, and appreciated.Job Title: Head of Operations & Customer ServiceWe are seeking an experienced and ambitious individual to join our team as Head...
-
Head of Plasma Operations
vor 2 Wochen
Zürich, Zürich, Schweiz Takeda VollzeitTransforming Plasma OperationsAt Takeda, we're driven by a passion for innovation and a commitment to delivering life-saving therapies to patients worldwide. As a key member of our Plasma Operating Unit, you'll play a vital role in shaping the future of our plasma business.About the Role:As Head of Plasma Operations, you'll lead the transformation of our...
-
Director of Global IT Operations
vor 3 Wochen
Zürich, Zürich, Schweiz Kanadevia Inova VollzeitWelcome to Kanadevia Inova, a global leader in innovative waste management solutions.Transforming Waste into ValueOur MissionWe create value from discarded waste, turning it into energy, heat, hydrogen, fertilizer, and more.Job SummaryThe Director of Global IT Operations will oversee our IT infrastructure, ensuring seamless service delivery and compliance...
-
Head of Operations
vor 3 Monaten
Zürich, ZH, Schweiz LHH Vollzeit**Requirements**: - 8+ years in the middle/back-office management of an Asset Management Firm with Private Equity / Public Market investments and multiple investors - Background in accounting / audit ideally a “big four” audit Firm with strong Excel and data management skills - Fluent English, written and spoken. German and French nice-to-have - Swiss...
-
Head Of Security
vor 4 Wochen
Zürich, Schweiz Noir VollzeitHead Of Security - Zurich, Switzerland Tech Stack: Security Management, Cybersecurity, Managed Security Services, Cyber Defence Centre (CDC), Security Operations Centre (SOC), Incident Response, Threat Intelligence, Risk Management, Vulnerability Assessment, Security Frameworks (NIST, ISO 27001), Firewalls, IDS/IPS, SIEM, Endpoint Protection, Penetration...
-
Head Of Reception
vor 1 Monat
Zürich, Schweiz Badrutt's Palace Hotel VollzeitHead Of Reception - / Zürich, Schweiz - Hotelis SA (Zürich) BeschreibungHead of Reception and Internal Customer ServiceEine führungsstarke Persönlichkeit ist gesucht, um als Head of Reception und Internal Customer Service in einer renommierten Finanzunternehmung zu arbeiten. Die Aufgabe besteht darin, den Empfangsbereich zu führen und die...
-
Head of Sales Strategist
vor 2 Wochen
Zürich, Zürich, Schweiz Level Consulting AG VollzeitPositionAls Head of Sales Strategist tragen Sie die Verantwortung für den Aufbau und die Etablierung einer effektiven Verkaufsorganisation.Sie entwickeln eine nachhaltige und auf die Zielsegmente ausgerichtete Verkaufsstrategie.VerantwortungsbereichDer Head of Sales Strategist ist für die Gewinnung von Neukunden und Neukundinnen in der Schweiz und...
-
Head of Legal
vor 3 Wochen
Zürich, Zürich, Schweiz Jurata VollzeitWichtige AufgabenAls Head of Legal bist du für die fachliche Leitung des Legal Teams verantwortlich. Du übernimmst die juristische Leitung von Jurata AI, der führenden Legal AI von Jurata. Deine Aufgaben umfassen die juristische Verantwortung für das Fulfillment der Rechtsprodukte von Jurata, das Führen des Legal Operations Teams und den Kontakt mit der...
-
Head of Sales Strategist
vor 2 Wochen
Zürich, Zürich, Schweiz Level Consulting AG VollzeitSCHWEIZ & LIECHTENSTEINAls Head of Sales sind Sie zuständig für die Entwicklung und Implementierung einer nachhaltigen Verkaufsstrategie, die auf die Zielsegmente ausgerichtet ist. Zu Ihren Aufgaben gehört die Gewinnung von Neukunden, die gezielte und systematische Bearbeitung des Marktes sowie die Identifizierung von Marktchancen und Zukunftstrends.IHR...
-
IT Operations Manager
vor 3 Wochen
Zürich, Zürich, Schweiz Hitachi Zosen Inova VollzeitJob DescriptionAs a highly skilled IT Operations Manager at Hitachi Zosen Inova, you will be responsible for overseeing the global IT operations, ensuring seamless delivery of IT services, and managing a team of IT service delivery managers.Key ResponsibilitiesDevelop and implement IT strategies to align with business objectivesManage and lead a team of IT...
-
Head of Operations and Customer Service Lead
vor 2 Wochen
Zürich, Zürich, Schweiz ofri Internet GmbH VollzeitThe ideal candidate for this role will possess a strong leadership background, with a proven track record in operational excellence and customer service. Our company, ofri Internet GmbH, is a small but ambitious team of 10 dedicated individuals, and we're looking for someone to help us drive our processes and propel us toward our goals.As our Head of...
-
Head of Legal
vor 4 Wochen
Zürich, Zürich, Schweiz Jurata VollzeitWir suchen eine erfahrene Rechtsanwältin oder einen Rechtsanwalt mit wirtschaftsrechtlicher Ausrichtung und Startup-Mindset, um unsere Geschäftsleitung zu verstärken.AufgabenAls Head of Legal bist du für die fachliche Leitung des Legal Teams verantwortlich, einschließlich Führung und Förderung der dir unterstellten Mitarbeitenden sowie das Hiring...
-
Head of M&A
vor 1 Monat
Zürich, Schweiz InstallerGroup VollzeitDo you want to help develop our portfolio of building technology companies in Switzerland? As head of M&A in Switzerland, you will play a central role in our expansion into the Swiss market.Your roleAs Head of M&A, you will manage the M&A activities from start to finish. This diverse role offers a wide range of activities across the acquisition process, from...
-
IT Operations Manager
vor 3 Wochen
Zürich, Zürich, Schweiz Hitachi Zosen Inova VollzeitJob Description:As a seasoned IT professional, you will play a pivotal role in overseeing global IT operations at Hitachi Zosen Inova. Your expertise in managing IT infrastructure, leading teams, and ensuring adherence to IT strategy and security protocols will be invaluable to our organization.Responsibilities:Manage and lead physical and virtual teams of...
-
Head of Legal
vor 1 Monat
Zürich, Zürich, Schweiz Jurata VollzeitJobbeschreibungWir suchen eine erfahrene Rechtsanwältin/Rechtsanwalt mit wirtschaftsrechtlicher Ausrichtung und Startup-Mindset, um unsere Rechtsabteilung zu leiten. Als Head of Legal bist du verantwortlich für die fachliche Leitung des Legal Teams, einschließlich Führung und Förderung der Mitarbeitenden sowie das Hiring neuer Mitarbeitender.AufgabenDie...
-
Head of Planning
vor 3 Wochen
Zürich, Schweiz On AG Vollzeit‹ Back to jobs Head of Planning & Execution Location: ZurichApply for this roleInnovationInnovation In short The Head of LightSprayTM Planning & Execution will play a vital role within the Core Leadership Team, reporting directly to the LightSprayTM Managing Director. This position is responsible for strategic and financial planning, driving operational...
-
Executive Search – Head of HR
vor 3 Monaten
Zürich, Schweiz MB Management GmbH VollzeitDas Unternehmen wurde 1992 in der Schweiz gegründet, wo es aktuell ca. 600 Mitarbeitende beschäftigt.Die Position Head of HR DACH ist zurzeit vakant und wird interimistisch geführt.Die Abteilung sowie das Unternehmen befinden sich aktuell in einem Change-Prozess. Digitalisierung sowie die Einführung einer offenen und modernen Führungskultur sind hier...
-
Head of Characterisation
vor 3 Monaten
Zürich, ZH, Schweiz Elastic Vollzeit**Head of Characterisation - Zurich - Excellent salary plus share options** We're working with a growing company that is looking to shape the future of Photonic technologies and is seeking a Head of PIC Characterisation to join their team As the Head of Characterisation, you will play a crucial role in the overall development of the PIC Characterisation...
-
Elastic IT Operations Specialist
vor 4 Wochen
Zürich, Zürich, Schweiz Coopers Group AG VollzeitJob Description:We are seeking an experienced IT Operations Consultant to join our team at Coopers Group AG in Zurich. The ideal candidate will have a strong background in Elastic (ELK) and experience with data ingestion pipelines using Logstash. They will be responsible for setting up data ingestion pipelines, designing and implementing comprehensive Kibana...
-
IT Operations Manager
vor 2 Wochen
Zürich, Zürich, Schweiz Kanadevia Inova VollzeitJob Description: IT Operations ManagerKanadevia Inova is seeking an experienced IT Operations Manager to oversee our global IT operations.Key Responsibilities:Oversee global IT operations, ensuring alignment with company strategy.Manage and lead physical and virtual teams of IT service delivery managers.Ensure adherence to IT strategy, policies, security...
