IT Support Specialist
vor 1 Woche
Umanova is a Swiss professional services company with an innovative and future-oriented approach to consulting, providing outstanding conditions. For our international customer in Geneva, we are looking to hire a few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical support in the Workplace Services area.Core Responsibilities:Manage Incidents, Problems, and Service Requests.Provide physical IMAC support for hardware.Log incidents received via phone, email, or other communication channels.Offer workarounds and solutions based on Service Level Objectives.Report/escalate issues during Problem Management to the Service Desk Coordinator/Manager.Recommend IM&T Services modifications to reduce user impact.Participate in IM&T Service testing, deployment, and stabilization.Maintain current knowledge of evolving Information Technology.Contribute to continuous improvement and communication efforts.Update and acknowledge logged tickets and communicate resolution progress.Provide basic end-user training on workplace services.Ensure satisfactory customer service and prompt response times.Share support knowledge with team peers and maintain documentation.Escalate significant issues or outages.Develop and maintain good working relationships, resolve problems, and positively influence customer satisfaction.Technical Skills:Strong knowledge of Microsoft-based operating systems.General knowledge of IT infrastructure: LAN, WAN, Windows servers, Active Directory.Good knowledge of hardware (PCs, printers, scanners, smartphones).Basic knowledge of SAP (accounts, printing).ITIL qualification is preferable but not essential.Knowledge of business processes.Functional Skills & Competencies:Excellent communication skills.Good organizational skills.Ability to manage and motivate a team.Stress resistance.Negotiation skills.Ability to manage priorities.Primary Qualifications:Extensive knowledge of IT (workstations, servers, networks, Windows).Minimum 5 years of experience in IT support within medium to large organizations.Experience with IT support ticketing systems.ITIL certification.Native fluency in French; English proficiency is a plus.We look forward to your application. For further information, please contact marijana.elenova@umanova.com. #J-18808-Ljbffr
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Microsoft 365 IT Support Specialist
vor 3 Wochen
Genf, Schweiz Jobup VollzeitA dynamic IT service provider in Geneva is seeking a Service Desk Specialist with expertise in Microsoft 365. The role involves providing technical support, managing systems, and ensuring client satisfaction. Candidates should be experienced in IT support, fluent in French and English, and possess strong communication skills. This position offers a...
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IT Support Specialist
Vor 5 Tagen
Genf, Genf, Schweiz Umanova SA Vollzeit CHF 60'000 - CHF 90'000 pro JahrUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key DeliverablesIn line with the organization's objectives and business needs, provide functional and technical...
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Experienced IT Support Specialist: Incident
vor 2 Wochen
Genf, Schweiz Umanova SA VollzeitA Swiss professional services company is seeking experienced IT Support Specialists in Geneva. The role involves providing functional and technical support, managing incidents, and ensuring customer satisfaction. Candidates should have strong technical skills, proven experience in IT support, and fluency in French. Knowledge of ITIL and SAP systems is a...
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IT Support Specialist – Workplace Services
vor 2 Wochen
Genf, Schweiz Umanova SA VollzeitA Swiss professional services company in Geneva is seeking an experienced IT Support Specialist. The ideal candidate has a minimum of 5 years of experience in IT support, strong knowledge of Microsoft operating systems, and very good communication skills. Responsibilities include managing incidents and providing technical support. French native fluency...
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IT Support Specialist
Vor 4 Tagen
Genf, Schweiz Umanova SA VollzeitUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical...
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IT Service Desk Specialist
vor 3 Wochen
Genf, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Penta Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we...
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CTRM Application Support Specialist
vor 1 Woche
Genf, Schweiz Vitol VollzeitA leading global energy trading company in Geneva is seeking an IT support specialist to provide CTRM support, train users, and ensure efficient operation of business applications. The ideal candidate will have at least 2 years of experience in commodities trading IT applications, strong analytical skills, and excellent communication abilities. Join a...
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IT Service Desk Specialist
vor 3 Wochen
Genf, Schweiz Jobup VollzeitAbout Us Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
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IT Service Desk Specialist
vor 2 Stunden
Genf, Schweiz Penta SA VollzeitAbout Us Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
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IT Support Engineer
Vor 3 Tagen
Genf, Genf, Schweiz GJR Technologies VollzeitResponsibilitiesJD- Service Desk/ Support Analyst L1• Sound knowledge of ITIL processes (incident, change and problem management)• Basic understanding of the relationships of complex IT infrastructures (OS, database, storage, network, etc.)• Efficient way of working and analytical skills• Fluency in English and German• Desirable: existing...
