IT Service Desk Specialist
vor 3 Wochen
About Us Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re looking for a Service Desk Specialist with strong expertise in Microsoft 365 technologies to join our dynamic team. Your Role As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction. You will: Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments. Manage Systems: Administer and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams, Intune) as well as Active Directory, Windows Servers, and Citrix environments. Monitor & Resolve: Prioritize and resolve incidents according to criticality while maintaining high service quality. Document Activities: Accurately record all support actions in the ticketing system, ensuring transparency and traceability. Collaborate: Work closely with senior engineers and cloud specialists to elevate complex issues and contribute to continuous service improvement. Take Ownership: Act proactively to identify recurrent issues and implement sustainable solutions. Your Profile We’re looking for someone who is: Experienced: Minimum 3 years in IT support, ideally in a Microsoft 365 or hybrid environment. Technically Skilled: Strong knowledge of Microsoft 365 administration, Exchange Online, Teams, SharePoint, OneDrive, Intune, Active Directory, and Windows Server. Customer-Focused: Excellent communication skills with a genuine commitment to delivering top-tier client service. Bilingual: Fluent in both French and English (spoken and written). Organized & Independent: Able to manage multiple priorities efficiently in a fast-paced, service-oriented environment. Certified (a plus): Microsoft 365 Fundamentals (MS-900), Modern Desktop Administrator (MD-100/MD-102), or similar certifications are an asset. Why Join Us? Be part of a supportive, innovative IT team working with modern Microsoft cloud technologies. Grow your cloud and cybersecurity expertise through real-world experience and continuous learning. Collaborate with international clients and contribute to impactful IT transformations. Enjoy a professional environment that values trust, growth, and technical excellence. How to Apply Ready to take your Microsoft 365 expertise to the next level? Send your CV and a short cover letter to Write an email #J-18808-Ljbffr
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IT Service Desk Specialist
vor 3 Wochen
Genf, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Penta Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we...
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Microsoft 365 IT Support Specialist
vor 3 Wochen
Genf, Schweiz Jobup VollzeitA dynamic IT service provider in Geneva is seeking a Service Desk Specialist with expertise in Microsoft 365. The role involves providing technical support, managing systems, and ensuring client satisfaction. Candidates should be experienced in IT support, fluent in French and English, and possess strong communication skills. This position offers a...
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Responsable Principal du Service Desk
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Genf, Schweiz Data Conversion Service SA VollzeitResponsable Principal du Service Desk - GénéralResponsable Principal du Service Desk - GénéralNous recrutons le Responsable du service desk pour le compte d’une organisation internationale située à Genève, dans le cadre d’un contrat à durée indéterminée.Ce service Desk est un Service Desk Général et non IT.Ce poste est à pourvoir dès que...
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Service Desk Operations Coordinator
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Genf, Genf, Schweiz Swisscom Vollzeit CHF 60'000 - CHF 90'000 pro JahrYour future starts hereTu coordonnes les opérations et la qualité du Service Desk pour un client clé dans le secteur de l'horlogerie de luxe. Tu garantis des plans de service fiables, des performances stables et une haute satisfaction de la clientèle. En équipe, tu travailles avec des méthodes modernes et contribues à l'amélioration continue. Ainsi,...
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Service Desk Operations Coordinator
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Genf, Genf, Schweiz Swisscom (Schweiz) AG Vollzeit CHF 65'000 - CHF 85'000 pro JahrYour future starts here Tu coordonnes les opérations et la qualité du Service Desk pour un client clé dans le secteur de l'horlogerie de luxe . Tu garantis des plans de service fiables, des performances stables et une haute satisfaction de la clientèle. En équipe, tu travailles avec des méthodes modernes et contribues à l'amélioration continue....
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IT Support Specialist
Vor 3 Tagen
Genf, Genf, Schweiz Umanova SA Vollzeit CHF 60'000 - CHF 90'000 pro JahrUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key DeliverablesIn line with the organization's objectives and business needs, provide functional and technical...
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ITS Service Desk Analyst
vor 3 Wochen
Genf, Schweiz Geneva College VollzeitWork Hours / Schedule : Flexible work schedules up to 20 hours per week during hours of 7 : 45am – 6 : 00pm Monday through FridayPrimary purpose of position : Provide technical hardware, software, and connectivity problem resolution over the phone, by email, or in person to the campus community under supervision of the Service Desk Manager.Duties and...
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IT Service Desk Specialist
vor 1 Woche
Genf, Schweiz myGwork - LGBTQ+ Business Community VollzeitAn international organization seeks an IT Support professional in Geneva to provide technical assistance to users and manage equipment stock. Candidates should have a high school diploma, and at least 3 years of IT Support experience, with a minimum of 1 year in a similar environment being advantageous. Proficiency in English is required, while French is...
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Technicien Service Desk
vor 2 Wochen
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IT Support Specialist
Vor 2 Tagen
Genf, Schweiz Umanova SA VollzeitUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical...
