Technical Support Specialist

vor 15 Stunden


Basel, Schweiz TTEC Vollzeit

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Specialist - French-English, working remotely in Bulgaria, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You'll be Doing
Do you have a passion for technology and helping others? In this role, you'll be troubleshooting with customers and helping to resolve their issues with a smile. You'll collaborate internally with other team members to ensure you make the difference between their customer experience being just average or an exceptional one. You'll be able to recognize, apply and explain your product or service knowledge.

During a Typical Day, You'll

  1. Bring your passion and love for technology to know what's going on with the latest technology products and help customers
  2. Follow up on specific issues and resolve to completion

What You Bring to the Role
  1. 6 months technical support and troubleshooting experience
  2. Basic level of knowledge and experience with moderating computer software or hardware related issues
  3. Great written and verbal communication skills in French-English

What You Can Expect
  1. Knowledgeable, encouraging, supporting and present leadership
  2. Diverse and community minded organization
  3. Career-growth and lots of learning opportunities for aspiring minds
  4. Competitive compensation, performance bonus opportunities, and benefits

A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of technical service support possible. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to a Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. #J-18808-Ljbffr
  • Technical Support

    vor 7 Monaten


    Basel, Schweiz Work Selection Vollzeit

    **Beschreibung**: "Welcome to an exciting opportunity with our international customer. We are looking for a dynamic and highly motivated individual to strengthen the team in the **Technical Support** Position." **Tasks**: - Identifying hardware and software problems - Troubleshooting technical problems - Install and configure hardware and software -...


  • Basel, Schweiz ITech Consult AG Vollzeit

    Technical Development Specialist (m/f/d) - GMP / HPLC and GC analytics / CAPA/ validation / troubleshooting / LIMS, LES, SAP / English/ GermanProject: For our customer a big pharmaceutical company in Basel we are looking Technical Development Specialist (m/f/d).Background:We are seeking a highly skilled and detail-oriented GMP Expert to join our team. The...


  • Basel, Schweiz ITech Consult AG Vollzeit

    Technical Development Specialist (m/f/d) - GMP / HPLC and GC analytics / CAPA/ validation / troubleshooting / LIMS, LES, SAP / English/ GermanProject: For our customer a big pharmaceutical company in Basel we are looking Technical Development Specialist (m/f/d).Background:We are seeking a highly skilled and detail-oriented GMP Expert to join our team. The...


  • Basel, Schweiz JobCourier Vollzeit

    Analyst QC Analytical Technical Support (Office Job) Branche: Pharma-Industrie Überprüfen Sie Ihre Kompatibilität mit diesem Stellenangebot For our client company, we are looking for a Analyst QC Analytical Technical Support Specialist Analytical Tech Support x2 (2 open positions) Duration: 01.07.2024 until 31.05.2026 Temporary contract Languages: French...


  • Basel, Basel-Stadt, Schweiz Bechtle Schweiz AG, Onsite Services Vollzeit

    Become a part of our dynamic teamBechtle Schweiz AG, Onsite Services, is a leading provider of IT services in Europe. Our clients rely on us for streamlined IT procurement and end-to-end solutions.We drive your future by combining expertise and innovative technologies. With our unique blend of services, we ensure that our clients receive tailored solutions...


  • Basel, Schweiz F. Hoffmann-La Roche AG Vollzeit

    Specialist Technical Event ManagementLocations: BaselTime Type: Tempo integralPosted On: Publicado ontemJob Requisition ID: 202412-132075Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to...


  • Basel, Basel-Stadt, Schweiz Gi Group SA Vollzeit

    **Gi Group SA Overview**Gi Group SA is a leading provider of temporary staffing solutions in the pharmaceutical industry.**Job Description**We are seeking an experienced Quality Assurance Specialist to support our client's Pharmaceutical Technical Development team in Basel, Switzerland.The successful candidate will be responsible for supporting the...


  • Basel, Basel-Stadt, Schweiz Gi Group SA Vollzeit

    Job SummaryWe are seeking a skilled and organized Corporate Support Specialist to join our team at Gi Group SA. As a key member of our administrative staff, you will provide high-level support to our colleagues and external stakeholders.About UsGi Group SA is a leading pharmaceutical client in Basel. We pride ourselves on delivering exceptional results...


  • Basel, Schweiz ITech Consult Vollzeit

    **Project**: For our client, a large pharmaceutical company based in Basel, we are looking for a **Technical Building Operator** **Background**: The "Site Reliability" department of Roche Pharma is responsible for innovative, cost-effective and GMP-compliant planning and implementation of investment projects at the Basel/Kaiseraugst site. In addition, the...


  • Basel, Basel-Stadt, Schweiz Randstad - Medium prio Vollzeit

    About Randstad - Medium prioWe are a leading provider of temporary and permanent staffing solutions, connecting people with the best job opportunities in various industries. We value our customers' satisfaction and strive to deliver high-quality services.Job Description: Quality System SpecialistWe are seeking an experienced Quality System Specialist to join...


  • Basel, Schweiz Axetris Vollzeit

    To complement our team we are looking for a **Technical Customer Support Gas Sensors**: **Your main tasks** - Development and implementation of the Commercial Service & Repair strategy incl. sales responsibility - Analysis & preparation of detailed business plans - Development of service and repair options and their pricing - Planning, coordination and...


  • Basel, Schweiz Beweggrund GmbH Vollzeit

    Technical Coordinator ESC 202555 working daysBaselYour missionThe role of Technical Coordinator is an integral role in the successful delivery of the technical elements of ESC25. The role involves directly supporting the Technical Director - Show and their team, as well as being the primary contact for technical suppliers for their administrative...


  • Basel, Schweiz Randstad Vollzeit

    Jobdescription For our client, a leading company in the pharmaceutical sector, we are seeking a Technical Development Specialist. The successful candidate will support and own the Corrective and Preventive Actions (CAPAs) and actions arising from deviations and GMP inspections. The role involves working closely with QC-Capability Leads (QC-CLs) to maintain...


  • Basel, Schweiz Unilabs Vollzeit

    Über uns Unilabs ist der grösste Anbieter von medizinischer Labordiagnostik für niedergelassene Ärzte und Spitäler in der Schweiz und beschäftigt rund 800 Mitarbeitende. Ihre Aufgaben - Als Technical Supporter sind Sie täglich mit dem Serviceauto unterwegs und integrieren unsere e-Solutions, digitalen Lösungen (e-Aufträge, e-Befunde, e-Shop,...


  • Basel, Basel-Stadt, Schweiz SRG SSR Vollzeit

    Job DescriptionAs an Event Operations Specialist, you will play a crucial role in ensuring the successful delivery of ESC 2025. This position requires close partnership with Set & Structure suppliers to guarantee their elements are successfully delivered and supported throughout the event.The role involves coordinating load-in and load-out schedules,...

  • Technical Expert

    vor 7 Monaten


    Basel, Schweiz We make it GmbH Vollzeit

    We make it GmbH is a company operating nationally in Switzerland, which has a high level of competence in the personnel services sector thanks to many years of successful experience. Concentration of placement activities on the core areas of industry, technology, office/administration, engineering, pharmaceuticals and IT. We make it GmbH places the highest...


  • Basel, Schweiz F. Hoffmann-La Roche Gruppe Vollzeit

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Basel, Schweiz Proclinical Vollzeit

    ProClinical is partnering with a leading optical pharmaceutical organization in the search for a Technical Project Manager in Zurich. This is an exciting opportunity to join the IT and Digital Leadership Team. They are looking for someone to be responsible for the development of concepts and the implementation of technical projects. **Responsibilities**: -...


  • Basel, Schweiz Proclinical Vollzeit

    Proclinical are recruiting for a Regulatory Technical Manager for a pharmaceutical organisation. This role is on a contract basis and is located in Basel. *** **Responsibilities**: - Accountable for preparation and upkeep of CMC documentation in internal document management systems and assist with associate actions. - Handle regulatory changes throughout...

  • Technical Manager

    vor 2 Wochen


    Basel, Schweiz OK JOB Vollzeit

    Mandated by one of our customers, we are looking for a: **Technical Manager - Responsable technique** This position will support the current turnaround of the site by improving the competitiveness of our product portfolio and developing innovative products **Areas of Responsibility** - Manage the Engineering service (R&D, Methods, Labs - 5 employees) - Is...