Transformation Office Manager

vor 3 Wochen

Basel, Schweiz Straumann Group Vollzeit

The Straumann Group is a globally leading provider in the field of aesthetic dentistry. We combine experience, scientific evidence, and innovation with passion and are committed to uncompromising quality to offer dental professionals and patients worldwide the best possible solutions. As a pioneer and market leader in dental implantology, we have consistently expanded our product portfolio in recent years. Today, we are active in all areas of aesthetic dentistry, ranging from tooth preservation, regeneration, restoration, orthodontics with transparent aligner trays to tooth loss.

About The Role

The Transformation Office Manager leads global, large-scale, cross-functional enterprise programs that drive strategic transformation at the intersection of digital, technology, and business. With a direct impact on customer/employee experience, top-line growth, and bottom-line performance, this role is critical in transforming the Straumann Group’s mid-term strategy into success.

As a senior leader, the Transformation Office Manager collaborates closely with C-Level executives and key stakeholders, serving as a trusted advisor to drive strategic initiatives toward tangible outcomes. This role requires a seasoned professional with global healthcare and consulting expertise, a proven track record in leading complex, large-scale programs, and success across critical areas such as Customer and Patient-Centric Transformation, Organizational Change, Technology & Digital Infrastructure projects, and New Business Model development.

Key Responsibilities

  • Program Leadership: Direct, structure, and manage multiple large-scale transformation initiatives across global business units, ensuring they are aligned with the organization’s strategic objectives.
  • Cross-functional Alignment: Build and maintain strong relationships with key stakeholders, from C-Level to operational teams, to secure buy-in and foster collaboration across all levels of the organization.
  • Strategic Program Design: Define program scope, objectives, outcomes, and success metrics, ensuring the alignment of programs with business strategy and digital transformation objectives.
  • Financial Management: Develop and manage program budgets, ensure resource allocation efficiency, and track financial performance against targets, making necessary adjustments.
  • Customer-centric Transformation: Analyze customer and market data to identify opportunities for optimizing revenue, improving processes, and enhancing customer experiences.
  • Process Optimization & Digital Solutions: Collaborate with teams to map, redesign, and implement end-to-end business processes using cutting-edge digital solutions, including automation and data analytics.
  • Change Management & Risk Mitigation: Lead comprehensive change management strategies, anticipating resistance, mitigating risks, and ensuring smooth program implementation across geographies.
  • Performance Monitoring: Continuously monitor program performance, utilizing data-driven KPIs and other metrics to track progress, resolve challenges, and ensure delivery excellence.
  • Agile Project Execution: Serve as a role model in applying agile methodologies to accelerate program speed, enhance quality, and promote a culture of rapid experimentation and learning.
  • Reporting & Senior Management Communication: Generate and present detailed reports on program progress, insights, and strategic recommendations to senior leadership and stakeholders.
  • Continuous Improvement: Foster a culture of continuous improvement by capturing lessons learned, applying feedback, and identifying best practices to refine future programs.

Required Education

  • Master’s degree in business administration, digital transformation, change management or a related field. An equivalent combination of education and extensive professional experience may be considered.

Experience

  • 10+ years of work experience in enterprise transformation programs, preferably in a healthcare or technology-driven environment.
  • Experience in change management at the intersection of digital technology and business strategy.
  • Proven track record of success in leading complex, cross-functional initiatives with measurable impact on top-line and bottom-line performance.
  • Consulting background with a strong focus on integrating technology and business to drive outcomes.
  • Certification in Project Management (PMP), Agile (Scrum Master), or Lean Management.
  • Strong command of data, analytics, and digital tools.
  • Fluency in English is essential; additional languages are a plus.

Personal Attributes

  • Strategic Leadership: Ability to lead and inspire cross-functional teams, winning the trust and commitment of stakeholders across multiple business units.
  • Change Agent: Skilled at driving change by fostering a culture of collaboration and inspiring a shared vision for transformation.
  • Customer-centric Mindset: Able to balance commercial and operational needs with a strong focus on improving customer experiences and outcomes.
  • Entrepreneurial Spirit: A dynamic, forward-thinking leader who thrives in high-pressure environments and demonstrates high ownership, perseverance, and problem-solving capabilities.
  • Interpersonal Excellence: Exceptional communication, negotiation, and stakeholder management skills with a consultative approach to influencing C-Level executives and stakeholders.
  • Execution-driven: Results-oriented with a proven capacity to execute large-scale initiatives in a fast-paced, complex, and rapidly changing environment.

Why Join Us

This is a unique opportunity to lead high-impact global transformation initiatives that are critical to the future success of a leading healthcare organization. You will have the opportunity to work closely with senior leadership, influence the company’s strategic direction, and drive meaningful change that enhances performance and operational excellence. We offer a competitive compensation package and the chance to be a key leader in a global, dynamic team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time
Travel Percentage: 0 - 10%
Requisition ID: 14998

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