National Account Manager

vor 1 Monat

Zürich, Schweiz Salesforce, Inc. Vollzeit

The ideal candidate will be a strategic partner to our customer, building robust relationships with key stakeholders for one of our global clients from the pharmaceutical industry we cover out of Switzerland. The National Account Manager works in a global account team, getting business directions from the Global Account Manager of the account and working along a global team located mainly in Switzerland and the United States. This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and enhance customer satisfaction, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by leveraging various resources to support deal closure. The NAM will need to cultivate his own relationships and opportunities as outlined and agreed in the global account plan and as per the guidance of the global account manager.

A good match for this role is:

  • A team-oriented, self-driven individual with an entrepreneur mindset and an eagerness to continuously acquire new knowledge.
  • Very good communication and listening skills and the ability to interact in a clear, concise and timely manner using a variety of communication methods (writing, speech, presentation, 1:1 executive conversations) and tools (white-boarding, slides, webinars, on-site workshops, negotiations, etc.). Ability to communicate for impact on all levels of the organization, both on the client side and Salesforce internally.
  • Ability to lead and align a diverse team towards clearly communicated common goals.
  • Ability to identify and qualify opportunities and move them ahead along the sales cycle. Being able to get things done in a political and ambiguous client environment.
  • Solutioning: Ability to define and express compelling value propositions and business cases that address customer needs by demonstrating a profound understanding of information technology and the pharmaceutical industry.
  • Team Selling: Ability to team up with a diverse and global group of colleagues to drive sales activities towards contract closing.
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