Technical Support Engineer

vor 3 Wochen

Zürich, Schweiz NZZone Vollzeit
CompanyAbout Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
Tasks

As a technical inspector for SWISS, you will oversee and ensure the successful execution of contracted maintenance events at Base Maintenance checks worldwide. Your role involves maintaining high-quality standards, managing timelines, and evaluating MRO performance throughout the process.

  • Serve as a technical inspector for SWISS during contracted maintenance events at designated Base Maintenance checks worldwide
  • Ensure maintenance events are performed to SWISS's quality standards and that aircraft are returned within the agreed ground time
  • Oversee the full status of the aircraft prior to and throughout the maintenance period
  • Coordinate with MROs to inspect both external and internal aircraft appearance upon arrival and during the maintenance process
  • Monitor and evaluate the maintenance event(s) against the agreed work package and man-hour allocation
  • Assess MRO performance using KPIs, the Continuous Improvement List, and the project Scorecard
  • Participate in project meetings and adhere to approved processes

Requirements

The ideal candidate will have extensive experience in aircraft maintenance or CAMO operations, with a B1/B2 license or strong technical background. A focus on SWISS-type ratings, decision-making under pressure, and a customer-oriented, team-driven approach is essential.

  • Extensive experience in aircraft maintenance and/or CAMO operations
  • Licensed Engineer B1/B2 or a strong technical aviation background is advantageous
  • Type ratings for aircraft operated by SWISS are preferred
  • Ability to perform under pressure with strong decision-making skills
  • Willingness to work for extended periods away from home base
  • Strong analytical mindset and process orientation
  • Team player with a focus on customer satisfaction
  • Loyal, reliable, and responsible
  • AMOS knowledge is a plus
  • Fluent in English (written and spoken); proficiency in German is an advantage

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

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