Key Account Manager

vor 2 Wochen

Glattbrugg, Schweiz Takeda Vollzeit

People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have?

We are currently hiring for a Key Account Manager - Plasma Derived Therapies & Rare Diseases for the regions East-CH & Ticino (all genders)

ROLE OBJECTIVE

  • Maximize the utilization and outcomes of Takeda’s pharmaceutical products and services in key therapeutic areas, mainly immunology and neurology among others, across designated territories/accounts.
  • Build and manage strategic relationships with specialists in immunology, neurology, and hospital pharmacists, driving Takeda’s business growth and strengthening its competitive position while ensuring compliance with legal and regulatory standards.
  • This dynamic role involves engaging with diverse customer segments, managing a broad product portfolio, negotiating contracts, and applying insights and digital solutions to optimize performance and improve patient care.
  • Act as an ambassador of the Takeda brand, its vision and values.

ACCOUNTABILITIES

Key Account Management

  • Analyze account needs and challenges using data-driven insights, creating tailored and strategic key account plans.
  • Lead the core account team meetings and present account plans and progress at relevant local meetings to the management.
  • Deliver on objectives within established timelines and budgets, ensuring transparency of plans and KPIs across teams and senior leaders.

Commercial Strategy & Partnerships:

  • Collaborate with cross-functional teams to develop and execute business strategies that create win-win solutions for customers and position Takeda as a partner of choice.
  • Lead the integration of digital tools and insights into infield strategies to enhance engagement and business outcomes, ensuring readiness for future market changes.
  • Manage hospital contracts, negotiate commercial terms and build yearly strategic plans for hospital groups both private and public in line with business strategy.
  • Gather and analyze market intelligence, updating account plans based on competitive activities.

Stakeholder Engagement

  • Develop and maintain long-term relationships with key strategic accounts and stakeholders.
  • Co-create solutions that address external stakeholders’ needs and differentiate Takeda through innovative offerings that will add value to them and the patients.
  • Provide expert advice to healthcare professionals on the use of Takeda’s product and service portfolio, leveraging digital tools and analytics.

Cross-Functional Team Leadership

  • Coordinate collaboration with medical, market access, and other internal teams to align objectives with account strategies.
  • Monitor progress against account plans, holding team members accountable for achieving agreed-upon goals.
  • Conduct market surveillance and communicate in-field insights to key internal stakeholders (including commercial, medical, market access, customer excellence).

Operational Excellence

  • Prioritize and manage accounts by assessing business opportunities through key decision-makers and local stakeholders, particularly in immunology, neurology, and hospital pharmacy.
  • Use insights and analytics to evaluate the success of plans, identify growth opportunities, and adjust strategies as needed.
  • Integrate digital assets into business strategies to ensure the organization is future-ready in a rapidly evolving market.

SKILLS and COMPETENCIES

  • Customer & Patient Centricity: Deliver high-quality service, focusing on meeting the needs of customers and improving patient outcomes.
  • Strategic & Analytical Thinking: Balance long-term vision with actionable short-term goals, utilizing complex data to inform strategy.
  • Collaboration: Build strong relationships across the organization to achieve shared goals.
  • Results-Driven: Hold self and others accountable for delivering on commitments with a focus on patient outcomes.
  • Digital Proficiency: Utilize digital tools and analytics to enhance account and territory management as well as decision-making.

EXPERIENCE AND EDUCATION

  • Bachelor’s degree in Marketing or Life Sciences (preferred).
  • Minimum 5 years of industry experience, including at least 3 years in hospital and/or specialty care.
  • Proven experience managing customer relationships across healthcare sectors, especially with specialists preferably in immunology, neurology, and hospital pharmacy.
  • In-depth knowledge of national healthcare systems and therapy-specific policies.
  • Experience in account management, digital engagement, and analytics is highly desirable.
  • Fluency in German, Italian, and English (written and oral) is mandatory.

Locations

CHE - Switzerland – Commercial

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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