Customer Service for a Luxurious Automotive Brand

vor 8 Stunden


Basel, Schweiz Blu Selection Vollzeit

Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand.

Your responsibilities and impact as a Customer Service Agent will be:
  • Helping clients with incoming issues

  • Ensuring high-quality customer service

  • Booking appointments for maintenance

  • Roadside assistance

  • Recording data in the CRM system

  • Giving information about the app, warranty, and purchases

Skills, qualifications and interests you need to succeed in this role:
  • A native level of Dutch and a high level of English (C1)

  • Knowledge of the value and impact that a good customer experience can create

  • Articulate & communicative

  • Available for 24/7 rotative shifts

  • Being a real team player and committed to your work

  • Living in or willing to relocate to Lisbon for an international career and life experience

  • Having a valid Portuguese work permit or an EU passport (required)

What’s in it for you?
  • Type of contract: a long-term fixed-term contract, renewable every year.

  • Working hours: full-time (40h/week)

  • Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

  • Including free accommodation (shared flat, all bills included): 1040 € gross/month

  • Excluding accommodation: 1298€ gross/month

For international candidates:

  • Reimbursement of your initial flight expenses after 3 months

  • Help with paperwork, opening a bank account, etc. upon your arrival

  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

  • Real career opportunities in different career paths (team lead, supervisor etc.). There's a program that lets you grow within the company after 6 months

(*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paid

#J-18808-Ljbffr

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