Customer Service for a Luxurious Automotive Brand
vor 8 Stunden
Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand.
Helping clients with incoming issues
Ensuring high-quality customer service
Booking appointments for maintenance
Roadside assistance
Recording data in the CRM system
Giving information about the app, warranty, and purchases
A native level of Dutch and a high level of English (C1)
Knowledge of the value and impact that a good customer experience can create
Articulate & communicative
Available for 24/7 rotative shifts
Being a real team player and committed to your work
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit or an EU passport (required)
Type of contract: a long-term fixed-term contract, renewable every year.
Working hours: full-time (40h/week)
Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040 € gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help with paperwork, opening a bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths (team lead, supervisor etc.). There's a program that lets you grow within the company after 6 months
(*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paid
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