Strategic Account Growth Manager
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FELFEL in Lausanne is seeking an Account Manager to own a portfolio of 200 clients from post-trial to renewal. You will build lasting relationships, ensure satisfaction, and drive retention. Collaborate with Acquisition, Product, Operations and Support to deliver a consistent client experience.
You’ll identify cross-sell opportunities, negotiate contracts, and monitor key metrics to prevent churn. We seek a proactive, bilingual (French/English) communicator who thrives in a fast-paced
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