Global Head of Omnichannel

Vor 7 Tagen

Zug, Zug, Schweiz StudySmarter Vollzeit CHF 85’000 - CHF 104’000 Vertrag

Biogen is seeking a Head of Customer Engagement to lead global omnichannel and digital transformation, elevating the customer experience. You’ll manage a cross-functional team and collaborate with Global CE O, iCoE, and PDC to implement a measurable, test-and-learn approach.

You will shape social media governance, KPIs, and learning programs to build future-ready capabilities, influence strategy, drive continuous improvement, and keep Biogen at the forefront of customer engagement.