Medical Information Manager
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- Initial 12-month contract /b. /ppThe bMedical Information Specialist /bwill be responsible for providing accurate and timely medical information to healthcare professionals, patients, and internal stakeholders, the creation of global scientific response documents, and the medical review of medical and promotional materials. /ph3Main
responsibilities:
/h3ulliRespond to unsolicited inquiries received by Healthcare Professionals (HCPs), patients, and caregivers via phone, e-mail, medical information request form (MIRF), live chat, and field medical or field sales with accurate, fair-balanced, and relevant medical information for all approved products and pipeline products /liliResponsible for handling escalated complex global HCP inquiries /liliLead standard response letters (SRLs), Frequently Asked Questions (FAQs), and other medical information documents to ensure the Medical Information database remains up to date /liliParticipate in the medical review of promotional materials, ensuring medical/scientific accuracy and adherence to local regulations /liliCollaborate with cross-functional stakeholders across the organization such as Clinical RD, Pharmacovigilance, Quality, Marketing, Global Market Access/HCS, Heads of Medical Affairs in the US and International, TA Heads and global medical operations functions /liliContribute to planning and staffing of Medical Affairs Booth in collaboration with Medical Affairs colleagues for conferences to support the information needs of customers /liliAdopt and adhere to harmonized global medical information processes /liliUtilize established systems for documentation and customer/inquiry insights generation and facilitate communication of new medical insights periodically /li /ulh3Qualifications and
experience:
/h3ullibRelevant working/residency permit or Swiss/EU-Citizenship required /b /liliSuccessful track record in a medical information role regionally and/or globally /liliMinimum of 3 years of experience in the pharmaceutical industry, predominantly in the medical information function /liliA collaborative, hands-on approach with the agility to operate in a dynamic, science-driven environment /liliCustomer-focused, quality-driven mindset, innovation-driven approach, and the ability to build bridges within the wider business /liliProven track record of delivering high-quality Medical Information assets and operating within various cross-functional projects to improve functional capabilities /liliStrong communication (oral and written) skills and ability to effectively work within a multicultural environment /li /ul
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