Saisonstelle Rooftop Manager

Vor 7 Tagen

Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit
THE ROLE

We are looking for a Rooftop Manager to join our Team at Mandarin Oriental Savoy, Zurich

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department in Zurich, the Rooftop Manager is responsible for leading the Rooftop Team and ensuring exceptional service for guests. The Rooftop Manager reports to the Assistant Director of Food & Beverage and Hotel Manager.

TLNT1_CH

YOUR TASKS

As Rooftop Manager, you will be responsible for the following tasks:

  • Seasonal management of our rooftop bar from April to September
  • Creating and monitoring staff schedules and vacation planning for your team
  • Ensuring smooth and guest-oriented operations on the rooftop floor
  • Providing personalized service and advice to guests to create an unforgettable experience
  • Leading, motivating, and developing the team, including feedback and evaluation meetings
  • Ensuring compliance with quality standards and professionally handling guest complaints
  • Developing innovative strategies to enhance guest service and revenue potential
  • Collaborating closely with other departments to optimize the overall guest experience
  • Taking on seasonal projects and administrative tasks
YOUR PROFILE

As Rooftop Manager, we expect from you:

  • Completed training in upscale hospitality or gastronomy, ideally with 2–3 years of experience in a similar role
  • Strong leadership skills and organizational talent, combined with the ability to manage a multicultural team
  • High flexibility and resilience – weekend and holiday shifts are part of the job
  • Excellent communication skills, both written and verbal, for interactions with guests and team members
  • Confidence and a well-groomed, professional appearance
  • Passion for exceptional service and a keen sense of trends in the hospitality industry
  • Strong IT skills and experience with POS systems
  • Excellent knowledge of German and English. Further foreign language skills are an advantage
  • Successful applicants must have the right to work in Switzerland
YOUR BENEFITS

Our commitment to you:

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Swiss Deluxe Rates.

We're Fans. Are you?

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