Printing and Distribution Administrator

Grade: P3

Vacancy no.: RAPS/2/2024/INTSERV/01
Publication date: 20th May 2024
Application deadline (midnight Geneva time): 20th June 2024

Job ID: 11989
Department:INTSERV
Organization Unit: PRODOC
Location:Geneva
Contract type: Fixed Term

The following are eligible to apply:

• ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the ILO Staff Regulations.
• External candidates.

Staff members with at least five years of continuous service with the Office are encouraged to apply.

Applications from candidates who have already separated from ILO service upon retirement or early retirement, will not be considered.

The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to

The ILO welcomes applicants with experience in working within ILO constituents (governments, employers' and business membership organizations, and workers' organizations).

Applicants from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future would be particularly welcome. A list of these countries can be found here: ILO Jobs: Non- and under-represented Member States

In addition to the interviews and tests that any candidate may be required to take, successful completion of the ILO Assessment Centre is required for all external candidates and any internal candidate applying to a higher category.

Notwithstanding the general considerations set out in the ILO Staff Regulations, this vacancy announcement is the only authoritative document pertaining to the qualifications required for this position. The minimum required qualifications were determined in view of the specific duties and responsibilities of this position.

The specific language requirements for this position are detailed hereunder. However, candidates applying for the professional category vacancies who have not already successfully completed their probationary period within the ILO and whose mother tongue is not one of the working languages of the Office (English, French and Spanish), shall be required to possess a fully satisfactory working knowledge of at least one of the ILO working languages. If appointed they may be required to acquire a knowledge of a second working language of the Office during their initial years of service.

The position is located in the Production Management Services (PMSERV) within the Publications and Documents Production, Printing and Distribution Unit (PRODOC), of the Internal Services and Administration Department (INTSERV). INTSERV is responsible for the general management of facilities, property and inventory; safety and security; printing, publishing and distribution; diplomatic privileges; travel and transport, use of public spaces and general internal services. PRODOC is responsible for all aspects of publishing, including open access, copyright, design, editing/proofreading/quality control, digital production, and internal and external printing. The unit produces and distributes ILO official documents as well as most publications issued at ILO headquarters.
PMSERV is responsible for the printing, storage and distribution of ILO official documents and publications and for defining the related standards and good practices.
The incumbent is responsible for administering and overseeing activities relating to printing, distribution of ILO documents and publications to be distributed and printed internally and externally.

The position will report to the PMSERV lead.

1. Responsible for the production and the distribution of all printing requests received from ILO headquarters departments and units.
2. Process all printing orders, ensure quality control of the final products, coordinate and oversee the delivery of documents and follow up with client. Decide on print requests to be outsourced based on workload and technical constraints. Depending on the availability of the selected production partner, coordinate and organise print production and delivery with the administrative and purchasing support from the Publications Project Management Services in PRODOC.
3. Responsible for coordinating and overseeing the services provided by the external printing service provider. Plan and coordinate the service delivery, overall workflow and administrative arrangements.
4. Monitor, track and report on supplier performance. Monitor performance requirements in terms of quality, schedule, budget and invoicing.
5. Prepare periodic analysis and statistics of the financial and production situation with regard to printing and distribution operations. Adjust and update publications information in the publications asset management system once production is finalised.
6. Oversee financial and administrative arrangements related to the production and distribution of documentation for official meetings, in liaison with other departments.
7. Plan and oversee the operations of internal printing, including staff, equipment acquisition and licensing. Ensure staff development according to Human Resources recommendations.
8. Provide input on improving work processes and make proposals to the head of unit.
9. Develop and maintain relations with key industry players, monitor industry trends. Develop and maintain relations with relevant ILO managers. Liaise with UN agencies, contacts in networks and other relevant entities.
10. Provide backup for sales and distribution service operations as well as daily operations with distributors.
11. Perform other relevant duties as assigned.

These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:

1. Oversee financial, administrative, and personnel matters and prepare plan of operations for the relevant work unit.
2. Draft text and prepare budget for Programme and Budget proposals. Participate in the preparation of project documents submitted for external funding and prepare final budgetary reports on approved projects. Prepare other reports and documents related to programme and financial matters. Prepare correspondence related to finance, personnel or administration.
3. Control income and expenditure and prepare periodic analyses of the financial situation. Verify monthly accounts and take corrective action, examine requests to incur obligations in light of availability of funds. Verify invoices and approve payments. Issue various documents related to financial transactions.
4. Supervise financial and administrative arrangements for official meetings.
5. Liaise with other departments to settle financial and administrative arrangements.
6. Administer staff movements. Liaise with Human Resources Development Department on recruitment. Administer contractual agreements, especially external collaboration.
7. Control purchase, inventory and maintenance of furniture, equipment and supplies.
8. Make travel arrangements and do calculations for missions. May undertake missions to review financial and administrative matters of projects or to participate in the organization of seminars.
9. Review and analyse project implementation and progress reports to ensure outputs are in line with objectives and to judge need for reassigning material or personnel or suggest other measures to strengthen delivery.
10. Coordinate and organise workshops and meetings.
11. Supervise the work of administrative support staff.
12. Respond to programming and administrative questions and ensure necessary follow up.

Advanced university degree (Master's or equivalent) in the graphic arts, publishing, distribution, publications management or related field. A first-level university degree (Bachelor's or equivalent) in one of the afore-mentioned fields or a related field with an additional two years of relevant experience, in addition to the experience required below, will be accepted in lieu of the advanced university degree.

At least five years of experience in digital printing, publishing and distribution, including in a supervisory or coordination role. Experience in supplier management required including with external service providers.

Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.

In addition to the ILO core competencies, this position requires:

Solid knowledge of financial rules and regulations. Knowledge of administrative procedures and practices in an international environment. Ability to research and interpret various guidelines and policies for application to address difficult administrative related issues.
Sound knowledge of the printing, publishing and distribution industry. Strong skills in the production of printed and digital documents and publications. Ability to prioritize printing jobs, allocate machine capacity and production resources to conflicting projects under considerable pressure in particular during conferences and meetings. Ability to plan, organize and oversee the implementation of effective and rational workflows.
Solid experience in service externalisation and supplier management required.
Good knowledge in distribution, storage and inventory management
Excellent communication and interpersonal skills, ability to build and maintain relationships with key stakeholders.
Strong analytical and problem-solving skills as well as managing change.
Ability to manage multiple projects and priorities, work under pressure. Strong organisational skills.
Ability to work independently and as part of a team.
Computer skills - good understanding of pre-press software, Adobe Acrobat, Quite imposing and Publishing Management Asset systems
Ability to foster a productive work environment, together with a teamwork mindset to establish and maintain effective communication with colleagues and external partners.
The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

Conditions of employment

• Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
• The first contract will be issued for a twenty-four month period.
• A successful external candidate will be on probation for the first two years of assignment.
• Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit the ILO Jobs International Recruitment page.

Important Information

Any officials of the General Service category interested in applying to this position are hereby informed that, if selected, they will be offered the salary and allowances applicable to the grade of the position applied for, which may result in substantial changes in their take-home remuneration. In accordance with Article 3.4 of the Staff Regulations, the salary of an official, upon promotion, shall in no case be greater than the maximum salary of the grade to which he or she was promoted. For any questions or clarifications, please contact your HR partner at

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.

Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc. for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

The ILO has zero tolerance for acts of sexual exploitation and abuse (SEA) and is determined to ensure that all staff members and all beneficiaries of ILO assistance do not suffer, directly or indirectly, from sexual exploitation and abuse.
To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organisation, the ILO may conduct a background verification of candidates under consideration.

Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.