Account Manager

vor 2 Wochen

Zürich, Zürich, Schweiz SR Technics Switzerland AG Vollzeit

At SR Technics we aspire to be the leading, most customer-centric and most innovative MRO company. To contribute to our mission, we look for an experienced Account Manager.

Headquartered at Zurich Airport in Switzerland, SR Technics is one of the world-leading MRO service providers in the civil aviation industry and works with an extensive network of partners and business development offices in Europe, America, Asia, and the Middle East. We offer comprehensive, fully customized solutions for the Maintenance, Repair & Overhaul of aircraft engines, airframe, and components including impeccable technical support to over 500 customers worldwide.

To start your talent journey with us, apply now as

Account Manager

The position holder will be responsible for the commercial management of multiple customer accounts, execution of the relevant contractual obligations for maintenance services in Zurich, starting with the coordination for an engine induction slot until finishing of the shop visit and engine serviceability, and will be responsible to achieve the company's revenue and P&L targets for the respective customer account in coordination with Product Management and Sales.
You will be responsible for an appropriate communication towards the customer for any commercial, engine TAT, and parts exchange related topics occurring during an engine shop visit, and triggering internal and external escalation in case required.
By doing so, the position holder will maintain, develop, and expand the customer relationship, the preparation and coordination of customer visits, be it on site in ZRH or at the customer's facilities, being also part of the responsibilities.

Your tasks
  • Take P&L responsibility of assigned customer accounts, providing recommendations to the Head of Account Management, VP Commercial and Head of Business Unit
  • Participate in contract handover meetings with Product Management and identify and analyze contractual risks and initiate mitigation actions accordingly
  • Be the main point of contact for the customer, handle and process customer feedback, and organize and coordinate customer review meetings
  • Lead kick-off meetings for a new engine shop visit, attended by the Ops Project Lead, Engineering, and Purchasing and provide accurate engine delivery information to the induction slot planning
  • Organize and coordinate Table Inspection's with the customer
  • Communicate any commercial and TAT related topics during a shop visit and ensure OTD of an engine
  • Offer to the customer part replacements and exchanges, and communicate on the financial aspects of such replacements/exchanges to the customer
  • Initiate and coordinate Closing-the-Loop review meetings after engine shop visits have been performed and feedback back into the Organization
  • Ensure profitability of the shop visit within the boundaries of the contractual clauses
  • Issue Preliminary Invoice(s) based on shop visit price estimation and perform invoice review for Main/Final Invoice at the end of a shop visit
  • Build and release accruals for any volume discounts/incentives, marketing/agency fee's, TAT penalties, warranty risks, and potential invoice disputes
  • Resolve and settle invoice disputes with customers
  • Lead and support the cash collection process with involvement of Sales
Your profile
  • Commercial or Technical degree in relevant discipline or equivalent experience
  • Minimum 3 years of commercial or/and technical experience, preferably in the MRO industry
  • Minimum 3 years of experience in a customer facing position, preferably in the MRO industry
  • Strong understanding of the MRO or related Aerospace business
  • Strong business acumen and contract understanding
  • Strong communications, negotiations and intercultural awareness skills
  • Fluency in English, knowledge of Chinese is a plus
Your chance
  • An attractive position in a global and dynamic company
  • Competitive employment conditions
  • Opportunity for professional and personal development
Thank you for your interest.
By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.
Please note that only candidates who meet the listed requirements will be contactedDirect applications will be treated with priority. Please note that due to Swiss immigration regulations, we currently only consider applicants holding a EU Passport, Swiss Passport or a Swiss working permit. Ref: ESCA/ 8347
Contact:
Nikola Parkic

  • Enterprise Account Manager

    vor 2 Monaten

    Zürich, Zürich, Schweiz Nutanix Switzerland GmbH Vollzeit

    Hungry, Humble, Honest, with Heart. The OpportunityNutanix is looking for a (Swiss-) German speaking Enterprise Account Manager to join our team in Switzerland to manage a mixed account set. As an Enterprise Account Manager, you are responsible for selling Nutanix's Products and Solutions directly to large Enterprise customers and prospects. You will also be...

  • Enterprise Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz Nutanix Switzerland GmbH Vollzeit

    Hungry, Humble, Honest, with Heart. The OpportunityNutanix is looking for a (Swiss-) German speaking Enterprise Account Manager to join our team in Switzerland to manage a mixed account set. As an Enterprise Account Manager, you are responsible for selling Nutanix's Products and Solutions directly to large Enterprise customers and prospects. You will also be...

  • Account Manager

    vor 3 Wochen

    Zürich, Zürich, Schweiz nexoya ag Vollzeit

    Job descriptionLocation: Zürich Languages: German, English, ideally Italian OUR COMMON VISIONEmpowering marketers to make data-driven decisions with a copilot—transparent, independent, and powered by artificial intelligence (AI). YOUR MISSIONDerive effective growth strategies and establish customer satisfaction by building and nurturing sustainable,...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz nexoya ag Vollzeit

    Job descriptionLocation: Zürich Languages: German, English, ideally Italian OUR COMMON VISIONEmpowering marketers to make data-driven decisions with a copilot—transparent, independent, and powered by artificial intelligence (AI). YOUR MISSIONDerive effective growth strategies and establish customer satisfaction by building and nurturing sustainable,...

  • Account Manager

    vor 3 Wochen

    Zürich, Zürich, Schweiz ecoinvent Association Vollzeit

    Account ManagerWe are looking for an Account Manager to develop deep insights into our clients' organizational goals and establish strong personal connections to identify growth opportunities and lead contract renewals.EmploymentFull-timeJob locationZürich, SwitzerlandExperienceMid-senior levelOn-siteHybridTeamSalesApply nowJob descriptionYou are driven to...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz ecoinvent Association Vollzeit

    Account ManagerWe are looking for an Account Manager to develop deep insights into our clients' organizational goals and establish strong personal connections to identify growth opportunities and lead contract renewals.EmploymentFull-timeJob locationZürich, SwitzerlandExperienceMid-senior levelOn-siteHybridTeamSalesApply nowJob descriptionYou are driven to...

  • Account Manager

    vor 1 Monat

    Zürich, Zürich, Schweiz Beekeeper AG Vollzeit

    The Account Manager is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers with a...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz Beekeeper AG Vollzeit

    The Account Manager is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers with a...

  • Account Manager

    vor 2 Monaten

    Zürich, Zürich, Schweiz Beekeeper AG Vollzeit

    The Account Manager is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers with a...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz Beekeeper AG Vollzeit

    The Account Manager is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers with a...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz Beekeeper AG Vollzeit

    The Account Manager is equal parts relationship management, sales, and client satisfaction. You will be responsible for owning a portfolio of accounts, executing renewals contracts, and upsell opportunities. We believe that keeping our existing customers is equally as important as acquiring new ones. This role will manage an assigned set of customers with a...

  • Global Account Manager

    vor 3 Wochen

    Zürich, Zürich, Schweiz SAS Institute AG Vollzeit

    Global Account Manager Life Sciences – Hybrid Nice to meet you We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025. About...

  • Global Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz SAS Institute AG Vollzeit

    Global Account Manager Life Sciences – Hybrid Nice to meet you We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025. About...

  • Account Manager im Aussendienst

    vor 3 Wochen

    Zürich, Zürich, Schweiz Takeaway Vollzeit

    Hungry for a challenge?Das ist gut, denn bei Just Eat (JET) haben wir reichlich Möglichkeiten, oder wie wir sagen, alles liegt auf dem Tisch. Wir sind ein weltweit führender Online-Marktplatz für Lebensmittellieferungen. Unser Technologie-Ökosystem verbindet Millionen aktiver Kunden und Kundinnen mit Hunderttausenden verbundenen Partnern in Ländern auf...

  • Account Manager im Aussendienst

    vor 2 Wochen

    Zürich, Zürich, Schweiz Takeaway Vollzeit

    Hungry for a challenge?Das ist gut, denn bei Just Eat (JET) haben wir reichlich Möglichkeiten, oder wie wir sagen, alles liegt auf dem Tisch. Wir sind ein weltweit führender Online-Marktplatz für Lebensmittellieferungen. Unser Technologie-Ökosystem verbindet Millionen aktiver Kunden und Kundinnen mit Hunderttausenden verbundenen Partnern in Ländern auf...

  • Account Manager

    vor 3 Wochen

    Zürich, Zürich, Schweiz Infogate AG Vollzeit

    Wer braucht Deine Verstärkung?1991 waren wir die Ersten. Die ersten Schweizer Softwareentwickler, die mit ihren Produkten das Sozialwesen revolutionierten. Inzwischen setzen fast 300 Organisationen in ihrer täglichen Arbeit auf unsere Standardsoftware.Innovation und Austausch ist uns wichtig. Deshalb sind wir Teil der VOLARIS Group – welche weltweit...

  • Account Manager

    vor 2 Wochen

    Zürich, Zürich, Schweiz Infogate AG Vollzeit

    Wer braucht Deine Verstärkung?1991 waren wir die Ersten. Die ersten Schweizer Softwareentwickler, die mit ihren Produkten das Sozialwesen revolutionierten. Inzwischen setzen fast 300 Organisationen in ihrer täglichen Arbeit auf unsere Standardsoftware.Innovation und Austausch ist uns wichtig. Deshalb sind wir Teil der VOLARIS Group – welche weltweit...

  • Account Manager im Aussendienst

    vor 3 Wochen

    Zürich, Zürich, Schweiz Takeaway Vollzeit

    Hungry for a challenge?Das ist gut, denn bei Just Eat (JET) haben wir reichlich Möglichkeiten, oder wie wir sagen, alles liegt auf dem Tisch. Wir sind ein weltweit führender Online-Marktplatz für Lebensmittellieferungen. Unser Technologie-Ökosystem verbindet Millionen aktiver Kunden und Kundinnen mit Hunderttausenden verbundenen Partnern in Ländern auf...

  • Account Manager im Aussendienst

    vor 2 Wochen

    Zürich, Zürich, Schweiz Takeaway Vollzeit

    Hungry for a challenge?Das ist gut, denn bei Just Eat (JET) haben wir reichlich Möglichkeiten, oder wie wir sagen, alles liegt auf dem Tisch. Wir sind ein weltweit führender Online-Marktplatz für Lebensmittellieferungen. Unser Technologie-Ökosystem verbindet Millionen aktiver Kunden und Kundinnen mit Hunderttausenden verbundenen Partnern in Ländern auf...

  • Technical Account Manager

    vor 2 Monaten

    Zürich, Zürich, Schweiz ti&m AG Vollzeit

    Technical Account ManagerWerde Teil unserer Organisation und bereichere uns mit deiner Expertise. Wir leben die flache Hierarchie – deine Stimme und Passion zählen.StandortZürich Google Maps Erfahrung+5 JahreBeschäftigungsgradUnbefristetSenioritätSeniorFolge unsWir suchen dich – werde Teil unseres Teams Banking, Insurance, Public oder Transportation...