Lead Operation Services
vor 1 Woche
**Deine Verantwortung**:
- Unterstützung der Kunden bei Projekten, Support
- und Wartungs-Einsätzen vor Ort oder per Fernwartung
- Problem Analyse, Störungsbeseitigung und Dokumentation von On-Premise und Cloud IT-Systeme
- Enge Zusammenarbeit mit dem Engineering und den hoch qualifizierten Projektleitern
- Teamleiter mit Fokus Kundenzufriedenheit und Serviceverfügbarkeit, mit optimaler Einsatzabstimmung
- Fachverantwortung für das Team Operation Services
- Verantwortlich für Incident-Management
- Koordination und Sicherstellung von bereichsübergreifenden Supportfällen und Serviceaufträgen
- Managen, organisieren und kontinuierliches Weiterentwickeln des Operation Services Teams
**Deine Skills**:
- Abgeschlossene ICT-Grundausbildung mit Berufserfahrung im IT-Support oder abgeschlossenes Studium Fachrichtung Informatik
- Vertiefte Kenntnisse im Umgang mit ITSM, ITIL und Microsoft-Produkten
- Analytische Denkweise mit Führungsqualitäten
- Leistungs-/Lernbereitschaft, mit rascher Auffassungsgabe und Begeisterung
- Starke Kundenorientierung mit unternehmerischem Denken
- gute Englischkenntnisse
**Benefits**:
- ** Überdurchschnittliche Ferien
- und Freitage**:
- ** Attraktive Weiterbildungs
- und Entwicklungsmöglichkeiten**:
- ** Interessante und abwechslungsreiche Tätigkeiten/Projekte**:
- ** Eingespieltes und dynamisches Team**:
- **Offene Unternehmenskultur**
**ROCKEN Jobs**:
**Profil erstellen**:
2 - 5 years
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Lead Operation Services
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Senior Operations Change Lead
vor 4 Wochen
Zürich, Zürich, Schweiz Cognizant Technology Solutions VollzeitCognizant has an exciting opportunity for a Senior Operations Change Lead to join our inclusive and collaborative team in Switzerland. This full-time Operations Analyst role is based in Zürich and offers an attractive salary and benefits package. You'll be part of a leading bank executing a cross-border merger strategy from an old entity to a new entity....
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Senior Operations Change Lead
vor 2 Monaten
Zürich, Zürich, Schweiz Cognizant Technology Solutions VollzeitCognizant has an exciting opportunity for a Senior Operations Change Lead to join our inclusive and collaborative team in Switzerland. This full-time Operations Analyst role is based in Zürich and offers an attractive salary and benefits package. You'll be part of a leading bank executing a cross-border merger strategy from an old entity to a new entity....
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Senior Operations Change Lead
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Zürich, Zürich, Schweiz Cognizant Technology Solutions AG VollzeitCognizant has an exciting opportunity for a Senior Operations Change Lead to join our inclusive and collaborative team in Switzerland. This full-time Operations Analyst role is based in Zürich and offers an attractive salary and benefits package. You'll be part of a leading bank executing a cross-border merger strategy from an old entity to a new entity.The...
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Senior Operations Change Lead
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