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Ict Supporter 2nd Level
vor 1 Woche
EQUANS soutient les entreprises dans la conception, la réalisation et l'exploitation de leurs bâtiments, sites et infrastructures de façon efficiente et prévoyante. Grâce à nos compétences en techniques et automation du bâtiment (CVCR, froid industriel et électricité), facility management, transformation énergétique, numérisation et maintenance & exploitation industrielle nous proposons des solutions sur l'ensemble du cycle de vie des bâtiments. Nous permettons ainsi une exploitation fiable 24 heures sur 24 et relevons avec nos clients les enjeux de la transition énergétique.
En Suisse, plus de 6'500 employés travaillent sur 140 sites. Dans le monde entier, le groupe EQUANS emploie 74'000 personnes dans 17 pays.
Equans Switzerland (groupe Bouygues) propose de suite ou à convenir un poste de ICT Supporter 2nd Level en Romandie.
- Vous installez, prenez en charge et entretenez des postes de travail, des périphériques, des serveurs et des systèmes de communication ainsi que les logiciels y relatifs. Le conseil et le soutien aux utilisateurs font partie de votre quotidien.
ICT Supporter 2nd Level
- Vos missions
- Mise en œuvre des consignes d'installation et de configuration (structure de répertoire, système de menus, interface utilisateur, sauvegarde et restauration des données)
- Réceptionner et traiter les problèmes de matériel, de logiciels, de réseau et de communication ; localiser, limiter et résoudre les dysfonctionnements ou engager des procédures d'escalade
- Coordonner les activités des fournisseurs, des consultants et des partenaires de soutien
- Surveiller la disponibilité du matériel, des logiciels et du réseau ; tenir à jour les inventaires du matériel, des logiciels et des composants du réseau
- Mise à jour des manuels d'exploitation, des instructions et des listes de contrôle
- Assurer des tâches de coordination entre les utilisateurs et les services informatique
- Votre profil
- Formation professionnelle achevée, formation continue en informatique indispensable- Expérience de 3-5 ans au moins dans un poste similaire- Expérience en gestion de projets un atout- Orientation clients très marquée- Parfaite maîtrise de MS Office, Windows 10, Skype, des connaissances de SAP sont un grand plus- Français langue maternelle et de très bonnes connaissances orales et écrites en anglais Vos perspectives
**Carrière**
- Des opportunités de carrière diversifiées
- Opportunités internationales
**Formation continue**
- Programme de formation interne polyvalent
- Financement de diverses formations externes
**Formation professionnelle**
- "Topentreprise formatrice" certifiée dans le domaine de la technique du bâtiment
**Questions sociales**
- Bonnes prestations sociales (caisse de retraite, maladie, accident, etc.)
**Global**
- Présent dans 70 pays et sur plus de 30 sites en Suisse
**Transition énergétique**
- Leader mondial de la transition énergétique
Vous trouverez plus d'information sur EQUANS en tant qu'employeur ici.
Votre lieu de travail
En cas d'intérêt, nous vous invitons à postuler en envoyant votre dossier complet.
Rejoignez nos équipes et devenez un acteur de l'aventure EQUANS Switzerland
Postuler en ligne Agence de placement
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