Technical Support Intern

vor 2 Wochen

Zürich, Zürich, Schweiz EF Education First Vollzeit

Salary: 3000 CHF per Month. (Gross)

Onsite: 100%

Duration: 4 Months with the chance to extend another four depending on performance.

Starting:

ASAP
Are you a technical whiz who is great at finding solutions to complex problems? Do you thrive on the satisfaction of helping people use technology to make their jobs easier? If you answered yes to these questions, this could be your perfect role

EF Education First is the world leader in international education.

With more than 70,000 staff and teachers working in 53 countries worldwide, our mission is simple:
opening the world through education.

Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language or earn an academic degree.

As a Technical Support Intern, you will join a small team based in Switzerland.

The team plays a key technology support role for a major division of EF, comprising over a thousand employees in different locations worldwide.

Our mission is to ensure that technology works for the betterment of the organization.

That can mean everything from diving in and fixing problems to taking a step back and looking at the big picture—whatever it takes is what we do.


The Details
This is an entry-level IT support position.

The main task is to support local and remote EF staff and help the WWIT Support team with different tasks.

You'll be a technical resource for the Office and the team. You will also be involved in supporting senior managers and will share ideas or input on technology strategy.

You will collaborate with technology experts throughout EF as they attempt to reproduce recurring issues in a test environment and resolve them.

Finally, you'll be able to assist with various technology-related projects and other IT support responsibilities and learn from them.

Your skill set should look something like this**:

  • Experience working in an IT environment
  • Basicknowledge of Windows 10,11 and Macs
  • Basic understanding of TCP/IP networks
  • A nothing is impossible attitude, backed by creativity and execution
  • English fluency

You get**:

  • A unique chance to work for a global company but still enjoy the atmosphere of a small team
  • An environment that thrives on innovation
  • The chance to influence standards and procedures while shaping your role and breaking down technological barriers for your EF colleagues
  • To feel great about your product and the impact it makes on your customers' lives and spent the best time with our fun IT team.

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