IT Ops 1st level support analyst for Windows and Mac

vor 1 Woche

Zug, Zug, Schweiz AMINA Bank AG Vollzeit
Print / save as PDF
IT Ops 1st level support analyst for Windows and MacJetzt bewerben

Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry providing a seamless, secure and easy-to-use bridge between digital and traditional assets. As a smart bank AMINA Bank offers a fully universal suite of regulated banking services in the emerging digital economy. In August 2019, AMINA Bank received a Swiss banking and securities dealer licence – the first time a reputed, regulatory authority such as FINMA has granted a licence to a financial services provider with a core capability in digital assets. The broad, vertically integrated spectrum of services combined with the highest security standards, make AMINA Bank's value proposition unique - this is why Banque de France selected AMINA Bank to test the integration of Central Bank Digital Currency (CBDC). CVVC Global Report and CB Insights names AMINA Bank as Top 50 Companies within the blockchain ecosystem.

We are bringing a new financial services paradigm to the blockchain and finance economy. In scope of our growth plans we are looking for a IT Support Analyst (E). In this role you will be reporting to our Head IT Operations.

In this function you will be responsible for the following:

  • Cover the AMINA's Service Desk, triaging and handling incoming service requests, end-user support issues as well as incidents
  • Provide direct user support for Windows and OSX desktops and laptops including required administrative tasks on related server applications
  • Participate in additionally remunerated on-call rotations to support 24/7 operation
  • Perform configuration tasks on Office365, Intune, Active Directory and other systems
  • Get involved in project activities as needed such as migrations or new initiatives
  • Ensure systems are regularly patched as well as respond to urgent patching requests in case of newly discovered vulnerabilities
  • Provide 1st level support for select business applications operated in-house
  • Maintain high quality documentation and accurate information within the configuration management database
  • Actively automate repetitive tasks through scripting or workflow automation tools

For you to become part of AMINA's journey, we require the following set of experience:

  • Strong Microsoft Windows Operating system know-how
  • Strong OSX Operating system know-how
  • Proven track-record of support of Windows and Mac corporate laptops in a regulated environment
  • Understanding of Windows based Server infrastructure the Azure cloud
  • Proven track-record of experience with Office365 and Intune on Windows and OSX (Mac)
  • Working knowledge of IT networking and security
  • Dynamic, proactive attitude; able to work independently and hit the ground running

Join our skilled team and together redefine finance.

We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE (E) is welcome

We very much look forward to receiving your full application and hearing about your motivation to join us (CV, Motivation Letter, Reference Letters and Diplomas).

Zusätzliche Informationen Stadt Zug Art der Stelle Vollzeit Eintrittsdatum Jan 1, 2024
Verantwortlich Adhishtha Parmar Jetzt bewerben

  • Professional 1st Level Supporter

    vor 1 Woche

    Zug, Zug, Schweiz ROCKEN Vollzeit

    **Lohn - 80' '000**:ROCKEN ist in der digitalen Rekrutierung von Talenten und Experten in der Informatik spezialisiert und zählt etablierte Unternehmungen zu den Partnern.Diese Partner bieten spannende Tätigkeiten in vielfältigen Branchen.Profitiere als Bewerber von unserer breiten Vernetzung und lass dir unverbindlich eine Marktübersicht der...

  • Vip Executive 1st/2nd Level Supporter 30-100%

    vor 1 Woche

    Zug, Zug, Schweiz BdU Consulting Vollzeit

    BdU Consulting AG provides various services in the IT sector in cooperation with medium sized as well as large and established companies. We have been prospering since 1998, and have been active in the French-speaking part of Switzerland as well since 2010.For a position at one of our customers, in canton Zug we are looking for aVIP Executive 1st/2nd Level...

  • 1st/2nd Level Ict Supporter

    vor 1 Woche

    Zug, Zug, Schweiz ROCKEN Vollzeit

    **Deine Verantwortung**:- Zuständig für den 1st- / 2nd Level Support Verwaltung und Gewährleistung der reibungslosen Funktion von Hard- und Software in der IT-Infrastruktur- Persönliche und Remote-Beantwortung von Anfragen sowie Lösung von IT-Problemen- Verwaltung von Benutzerkonten und Zugriffsrechten- Überwachung der Netzwerkleistung und Behebung von...

  • 1st & 2nd Level Support (M/w/d)

    vor 1 Woche

    Zug, Zug, Schweiz ROCKEN Vollzeit

    **Lohn - 65' '000**:**Deine Verantwortung**:- Du bist die Ansprechperson bei Kundenanfragen- Du kümmerst dich um Incident Management, Events und Störungsanfragen- Du wartest und installierst die IT-Infrastruktur (Gebäude, LAN/WAN, Arbeitsplätze, Telefonie und div. Dienstleistungen)- Du löst die IT-Probleme für Kundinnen und Kunden- Dir obliegt der 1st...

  • IT Business Analyst

    vor 1 Woche

    Zug, Zug, Schweiz Infront Sports & Media AG Vollzeit

    We are committed to bringing passion and customer focus to the business. Job Summary Building the big moments - we deliver unforgettable sporting events Infront is all about sports. Active in more than 25 sports, we cover all aspects of a successful sporting event from the distribution of media rights, sponsorship, media production, event...

  • It Business Analyst 80-100%

    vor 1 Woche

    Zug, Zug, Schweiz Infront Sports & Media AG Vollzeit

    Job RequirementsWe are seeking an ambitious and passionate IT Business Analyst to join our Group IT-Team as soon as possible, on an 80-100% workload.Are you an experienced and engaged person who is passionate about taking responsibility for the support, adaptation, optimization and enhancement of the Infront Application-Landscape, with focus on the Group...

  • L1 Cyber Security Analyst

    Vor 3 Tagen

    Zug, Zug, Schweiz Sphynx Technology Solutions AG Vollzeit

    L1 Cyber Security AnalystThe Cyber Security Analyst performs real time event and incident management processes of SOC, as well as internal security incidents evaluation and response following the event management guidelines and policies of SOC.Real-Time Event & Log monitoring and analysis using leading SIEM Technology Security Incidents identification and...

  • Procurement Analyst

    vor 1 Woche

    Zug, Zug, Schweiz AB InBev Vollzeit

    Seniority Level: Associate #Ownership Procurement Analyst We are currently looking for a Procurement Analyst to join our team at AmBev (part of the AB InBev family) in Risch-Rotkreuz, Switzerland. At AB InBev, dreaming big is what we do. Brewing the world's most loved beers, building iconic brands, and crafting meaningful moments are what inspire us. ...

  • 1st Level Support

    vor 1 Woche

    Zug, Zug, Schweiz WWZ Vollzeit

    Datum: Standort: Zug, CH- Erfahrungslevel: Berufserfahrene- Anstellungsart: Unbefristet - VollzeitWWZ - die innovative Anbieterin von Energiedienstleistungen und Versorgungsinfrastruktur - arbeitet daran, eine CO2-freie, digitale Energiewelt aufzubauen. Die Leistungen und Services für unsere Kundinnen und Kunden sind nicht nur nützlich, sondern auch...

  • Custody Product Owner and Business Analyst

    vor 1 Woche

    Zug, Zug, Schweiz Bitcoin Suisse AG Vollzeit

    Bitcoin Suisse is the Swiss crypto-native pioneer and trusted gateway to crypto asset investing. As a crypto broker, we operate across the most relevant crypto exchanges and provide brokerage, custody, staking and other crypto-related services at the forefront of technical innovation. We are as dedicated to our clients as we are passionate about...

  • Custody Product Owner and Business Analyst

    vor 1 Monat

    Zug, Zug, Schweiz Bitcoin Suisse AG Vollzeit

    Bitcoin Suisse is the Swiss crypto-native pioneer and trusted gateway to crypto asset investing. As a crypto broker, we operate across the most relevant crypto exchanges and provide brokerage, custody, staking and other crypto-related services at the forefront of technical innovation. We are as dedicated to our clients as we are passionate about...

  • Design Ops Manager

    vor 1 Woche

    Zug, Zug, Schweiz Talentor Sweden AB Vollzeit

    Tasks & Responsibilities: Develop and grow the DesignOps capabilities within the chapter Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices Develop and continuously improve a strategic framework for design services by inhouse and external agencies (managed services and RFP's)...

  • Technical Platform Lead for Biologics and

    vor 1 Woche

    Zug, Zug, Schweiz Galderma Vollzeit

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Consolidation and Financial Reporting Controller(100%)

    vor 1 Woche

    Zug, Zug, Schweiz Holcim Technology and Services Vollzeit

    Your tasksFor our Consolidation & Reporting department based in Zug, Switzerland, we are looking for a Consolidation & Financial Reporting Controller. You will support the preparation of the Group consolidated accounts on a monthly basis for internal purposes and quarterly for external purposes including the contribution to the Half year and Annual reports,...

  • Sr. Manager, Field OPS, PLK, EMEA

    vor 1 Woche

    Zug, Zug, Schweiz Restaurant Brands International Inc Vollzeit

    About the Company: Restaurant Brands International Inc. is a global powerhouse in the quick service restaurant industry, boasting a whopping $40 billion in annual system-wide sales and a presence in over 100 countries with more than 30,000 restaurants. Owning renowned brands like TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS, each brand holds its...

  • Sr. Manager, Field OPS, PLK, EMEA

    vor 4 Wochen

    Zug, Zug, Schweiz Restaurant Brands Vollzeit

    About Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...

  • Executive IT Support Technician

    vor 1 Woche

    Zug, Zug, Schweiz Galderma Vollzeit

    Description As Executive Information Technology Support Technician you will be Implementing IT user support plans and processes to provide technical support for hardware and software related systems through effective and timely resolution of users' problems, queries, or complaints in line with Galderma's guidelines and policies. The role reports to...

  • Application Support Team Lead

    vor 1 Woche

    Zug, Zug, Schweiz Swisslinx Vollzeit

    As the premier supplier to our client, a leading commodities company based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as an Application Support Team Led who will join and lead the IT Support Function.Key responsibilities: Oversee and manage the Metals Marketing Business Application Support Team,...

  • Systems Engineer-130kchf

    vor 1 Woche

    Zug, Zug, Schweiz Stone Sourcing AG Vollzeit

    Stone Sourcing proudly present this opportunity as a German-speaking Senior Systems Engineer in Zug.Our client is a local IT Service provider supporting local SMEs with modern office infrastructure.This role is perfect for Systems Engineers with experience in Windows Server, Hyper V, and Citrix experience.Tasks Operating the cloud solutions in the data...

  • Ict- Allrounder/in

    vor 1 Woche

    Zug, Zug, Schweiz Evergreen Human Resources Vollzeit

    In dieser Position sind Sie vor Ort beim Kunden und übernehmen alle anfallenden Aufgaben in der IT, dazu gehören: 1st und 2nd Level Support, User und Lizenzmanagement, Server Support und Administration (Windows Server), Client Administration und Neuinstallationen, etc. Weiter sind Sie das Bindeglied zwischen den internen Mitarbeiter und unserer Mandantin...