Head of Global Travel Retail Center of Excellence

vor 1 Woche

Zürich, Zürich, Schweiz Swarovski Vollzeit
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create.

We are looking for a Head of Global Travel Retail Center of Excellence where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries.

Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

  • Reestablish our Global Travel Retail Center of Excellence
  • Develop and increase our travel retail footprint globally, ensuring 360° orchestration and consistent channel management in close collaboration with our local Market and global Omnichannel Customer Management teams
  • Build and implement an effective roadmap, track progress thereof and ensure the achievement of our ambitious brand and financial targets
  • Brief channelspecific requirements to central channel team, drive the 360° alignment of the Travel Retail marketing activation and commercial plans across all partners to ensure a consistent implementation and customer experience
  • Responsible for the strategic partnership and account management of our Travel Retail Global Key Accounts
  • Set up, lead and develop a lean, high performing team
About you

We are looking for a unique and amazing talent, who brings along the following:

  • University degree or similar education within retail
  • 10+ years of professional experience in a similar role within an international environment
  • Strong leadership skills and the ability to influence and create an impact in a matrix structured organization
  • Excellent negotiation skills and commercial mindset
  • Team orientation, and ability to work effectively with all levels of the organization
  • Innovative and creative approach combined with a can-do attitude
  • Excellent English proficiency, presentation, and communication skills
About Swarovski


Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski's heritage.

This manifests today in the company's well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski is an equal opportunity employer.

We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.

A place where anyone/everyone belongs.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

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