Smart Device Testing

vor 2 Wochen


Zürich, Zürich, Schweiz Applause Vollzeit

Are you a tech savvy individual comfortable using new gear & apps (wearables, smartphones, voice-enabled tech like Siri/Alexa/FB Portal)? Do you feel comfortable learning new tech and instructing/guiding others in their usage? If so and you're ready to get started ASAP please review these high level qualifications.


Terms:

  • Role: Smart Device Testing Moderator
  • Type: Independent Contractor
  • Location: Onsite office at
    Giesshübelstrasse 30, 8045 Zürich, Switzerland:
  • Duration: Thru December 31, 2023 with potential renewal
  • Capacity: Up to 8 hours daily, Monday to Friday; may include offhours and weekends
  • Language: Bilingual German native and English professional fluency

Responsibilities:

  • Checkin and checkout smart device testers
  • Instruct, guide and assist testers through the smart device testing session
  • Perform basic troubleshooting on smart devices; set up, clean smart devices
  • Escalate smart device problems or tester reported issues to the designated Lead
  • Collaborate with team members and communicate updates across the team
  • Attend related trainings, status and related team meetings

Qualifications:

  • Strong communications skills


Customer service experience
  • IT/hardware/wearables a plus
  • Can follow detailed technical documentation & instructions
  • Problem solving capabilities
  • Be a quick learner
  • Must be dependable

Pay:
CHF28.00 per hour

Schedule:

  • 8 Hour Shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Zürich, ZH: Reliably commute or planning to relocate before starting work (required)

Education:

  • High school or equivalent (required)

Experience:

- wearables technology: 1 year (preferred)

  • IT: 1 year (preferred)
  • Customer service: 1 year (required)

Language:

  • German (required)
  • English (preferred)

Work Location:
In person

Expected Start Date: 10/04/2023
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