Head of ERP Support and Development

vor 1 Woche

Genf, Genf, Schweiz Médecins Sans Frontières Suisse Vollzeit

Context & Mission:


Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).


Médecins sans Frontières (MSF) has developed its own ERP system named UniField to cover its Finance and Supply activities and processes in the field (operations in 60 countries).


UniField's first deployments started in January 2015 and is now deployed on more than 400 locations and is used by more than 3800 active users.

UniField is a fully functional ERP relying on both:

  • Local autonomous installations allowing for offline use
  • A central synchronisation server allowing for data exchange between installations whenever internet connection is available


Reporting to the UniField Board, the Head of ERP Support and Development UniField is responsible for the management of the Intersection Application Management Team and the services provided to the MSF client sections.


Responsibilities:

  • Ensure an effective service delivery to all MSF client sections related to the support, maintenance and development of the customized UniField ERP tool regarding Finance, Supply Chain and IT business domains _
  • Define the overall support and development strategy_
  • Define the support and development methodology and organisation
  • Ensure coherence between client expectations and development of the tool
  • Define clear SLA regarding the Application Management Team services
  • Represent the Application Management Team in all intersectional platforms_
  • Answer, participate and work with the UniField Board of directors to define UniField scope and strategic vision. Execute any tasks assigned by the Board.
  • Participate and work with the Finance, Supply and IT intersectional Business Requirements Committees to define the tactical plan and guarantee the overall coherence of the UniField developments and their alignment with the business processes
  • Ensure the operational plan is implemented by the Core Team Business Analysts within their related intersectional Business Requirements Managers working groups
  • Coordinate with the business the regular production of an enduser satisfaction survey
  • Deliver progress / activity reports to all stakeholders
  • Promote UniField to all other relevant actors / potential stakeholders
  • Manage and support projects_
  • Manage and coordinate all UniField internal projects related to new functionalities from the design phase to the release into production with the support of the Business Analysts
  • Support any external projects related to UniField such as being a member of projects' Steering Committees, projects' Core team, projects' task forces, RFPs team
  • Manage the UniField Application Management Team_
  • Manage the Core Team composed of Business Analysts, Support Officers, Data Analysts and Developers in their daily activities and from their remote places
  • Act as an operational Manager, advise, follow, support and back up Finance, Supply and IT team members
  • Review tickets with the team, ensure relevancy of the functional requirements and their management into release
  • Challenge the business/clients requirements when necessary
  • Act as the IT Manager_
  • Coordinate the Intersectional IT working group
  • Manage all IT requirements and IT functions to be developed in UniField
  • Manage all IT incident tickets with the support of the ERP Support Officer
  • Ensure the running of UniField Data warehouse and Business Intelligence services with the support of the Data Analyst
  • Is responsible of the administration of all internal tools (Ticketing system, Teams workspaces, Password tools )
  • Budget Management_
  • Establish and follow up the Application Management Team budget
  • Validate and follow up invoices
  • Calculate and validate the cost rebilling to all MSF client sections
  • Documentation knowledge management _
  • Ensure UniField documentation remains up to date for the Board, Breqs, BRM and Core team
  • Be the guarantor of the knowledge retention within the team
  • Note_


This position implicates the capacity to analyse, synthetise and model the requirements of a large IS project, to coordinate the needs of the 4 MSF operational centers (OC) at an organisational and functional level, to design and develop complex information systems, to develop an innovative vision and anticipate future needs.


This project is particularly important for the MSF movement: the 4 Operational Centers (Amsterdam, Brussels, Geneva and Paris) cooperate intersectionally in order to develop common IS tools to support their operations.

These new generation tools will be designed to have a life expectancy of over 15 years.

The situation requires a particular engagement from the person in charge, given the complexity of the project, the expectancy of the various MSF Inte

  • Head of ERP Support and Development

    vor 1 Woche

    Genf, Genf, Schweiz médecins sans frontières suisse Vollzeit

    médecins sans frontières suisseContext & MissionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation...

  • Human Rights and Development Specialist

    vor 2 Monaten

    Genf, Genf, Schweiz United Nations Development Programme Vollzeit

    Job DescriptionDescription –>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...

  • Human Rights and Development Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz United Nations Development Programme Vollzeit

    Job DescriptionDescription –>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...

  • Human Rights and Development Specialist

    vor 1 Monat

    Genf, Genf, Schweiz United Nations Development Programme Vollzeit

    Job DescriptionDescription –>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...

  • Human Rights and Development Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz United Nations Development Programme Vollzeit

    Job DescriptionDescription –>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...

  • Consultant, Support Development of Funding

    vor 1 Woche

    Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S06537Contract TypeConsultantApplication Deadline16-Jun-2024Job Posted on10-Jun-2024CountryGLOBAL Different LocationsDuty StationGlobalDuration30% FTE in 2024 and 2025GradeConsultant, Not ApplicableOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization,...

  • Head of Digitalization

    vor 2 Monaten

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextAt the end of 2023, the ICRC deployed its Institutional Strategy for 2024 – 2027, which provides a contemporary view of its mandate. Digital is an essential component of this strategy with a dedicated specific objective to " enhance operational capacities, support a leaner, more agile and cost-efficient organisational model and increase...

  • Head of Digitalization

    vor 3 Wochen

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextAt the end of 2023, the ICRC deployed its Institutional Strategy for 2024 – 2027, which provides a contemporary view of its mandate. Digital is an essential component of this strategy with a dedicated specific objective to " enhance operational capacities, support a leaner, more agile and cost-efficient organisational model and increase...

  • Un Women: Head of Women's Peace and Humanitarian

    vor 1 Woche

    Genf, Genf, Schweiz United Nations Development Programme (UNDP) Vollzeit

    LOCATION:Geneva, SWITZERLANDTYPE OF CONTRACT:FTA InternationalSTARTING DATE:APPLICATION DEADLINE:22-Apr-24 (Midnight New York, USA)POST LEVEL:P-5DURATION OF INITIAL CONTRACT:1 yearTIME LEFT:7d 7h 53mLANGUAGES REQUIRED:EnglishEXPECTED DURATION OF ASSIGNMENT:Background:Re-Advertised: Those who previously applied are still under consideration and do not need to...

  • Head of Finance and Administration

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    About Our Client Our client is a non-profit organization based in Geneva. Job Description The Head of Finance and Administration provides leadership to key organisational functions, including financial management, donor compliance, administration, HR and governance, working towards a collaborative and positive culture for the smooth functioning of the...

  • Head of Development Trading IT

    vor 1 Woche

    Genf, Genf, Schweiz Trafigura Group Vollzeit

    Head of Development Trading IT page is loaded Head of Development Trading IT Apply locations Geneva, Switzerland time type Full time posted on Posted Yesterday job requisition id R Main Purpose:As the Head of Development of Trading IT, you will be responsible for overseeing the successful planning, execution, and delivery of technology initiatives to...

  • Head of Cross-Media

    vor 2 Monaten

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextThe Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing the [ICRC's Communication Strategy]) and in ensuring communications activities dovetail closely with the priorities of the Institutional...

  • Head of Cross-Media

    vor 3 Wochen

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextThe Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing the [ICRC's Communication Strategy]) and in ensuring communications activities dovetail closely with the priorities of the Institutional...

  • Head, Development and Planning

    vor 1 Woche

    Genf, Genf, Schweiz World Economic Forum LLC Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business, cultural and other leaders of society to shape global, regional and industry agendas.The Global Communications Group is the central Forum team dedicated to...

  • Head, Operations and Support Section

    vor 2 Monaten

    Genf, Genf, Schweiz World Intellectual Property Organization Vollzeit

    Job DescriptionDescription –>The post is located in the Operations and Support Section, PCT Information Systems (PCTIS) Division. The Division implements the ICT management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Division comprises four Section, of which the Operations and...

  • Head of Support

    vor 1 Woche

    Genf, Genf, Schweiz ICRC Vollzeit

    Requisition ID: 20708Region: Global Deployment OptionContract type: Open-ended contractWhat we doThe International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for...

  • Head of Philanthropy Diversification and Impact

    vor 1 Woche

    Genf, Genf, Schweiz Médecins Sans Frontières Suisse Vollzeit

    **Context & Mission***: Médecins sans Frontières (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics and endemics. Its Operational Centre in Geneva is responsible for medical assistance programmes in 24 countries.The Head of Philanthropy Diversification and Impact is a central...

  • Head of Policy, Research and Legal

    vor 1 Woche

    Genf, Genf, Schweiz Geneva Call Vollzeit

    Mission: In situations of armed conflict, Geneva Call, as a neutral, impartial and independent international humanitarian organization, endeavors to strengthen the respect of humanitarian norms and principles by Armed Groups and De facto Authorities (AGDA), in order to improve the protection of civilians, while supporting local communities in their efforts...

  • Head of Application Support

    vor 1 Woche

    Genf, Genf, Schweiz Mercuria Vollzeit

    Mercuria is one of the world's leading independent energy and commodity groups. Our purpose is to connect markets and to advance the energy transition. We bring markets together to support the world's energy needs of today by trading, structuring finance, and investing into strategic assets, whilst generating over $170 billion in turnover. We are committed...

  • Head of Accounting and Financial Reporting

    vor 1 Woche

    Genf, Genf, Schweiz MSC Cruises Vollzeit

    In this position you will support the Group's expansion through the development and oversight of the external and internal accounting and reporting functions. Responsibilities include leading the group internal and external reporting, developing and implementing group accounting policies and related control procedures, as well as overseeing the group...