Client Database Manager

vor 2 Wochen

Genf, Genf, Schweiz Van Cleef & Arpels Vollzeit

Corresponds to the profile?

  • You have a strong experience in customer data management.
  • You have a comprehensive understanding of business and technical challenges.
  • You possess solid analytical skills.
  • You have a strong interest in management and have previously supervised a team.
  • You act as an ambassador and are able to rally teams around projects.
  • You interact easily with different teams.
  • You are project-oriented and bring a fresh perspective to your recommendations.
  • You have solid skills regarding Salesforce.
  • Finally, you speak fluent English.

What do we expect from you?

  • Reporting to the Senior Client Data & Insight Manager, you are responsible for ensuring proper customer data management within the Maison and driving the deployment of our database management tools.
  • In your role:
  • You define the customer data strategy of the Maison: improving data qualification for a better understanding of the customer portfolio, establishing business rules related to this data...
  • You support the deployment of client database management tools. In this sense, you participate in all project phases (design, US, testing, deployment, training...)
  • You ensure a good understanding of the rules and correct usage of the tools.
  • You support teams in projects to enhance our customer databases and ensure alignment with the Maison's strategy.
  • You are responsible for the use, dissemination, and confidentiality of the data.
  • You manage and support your teams in project implementation.

More than just a position... we are recruiting for a career

Joining Maison Van Cleef & Arpels means joining a team where employee development is at the core of our ambition. You will have the opportunity for comprehensive integration with training on our history, expertise, creations, and daily support.

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