Sales Support Specialist

vor 2 Wochen


Genf, Genf, Schweiz MSC CRUISES Vollzeit

Job Title: Sales Support Specialist

Company: Not Specified


The Sales Support Specialist's primary objective is to boost sales volume, acquire new customers, and establish partnerships. Additionally, they offer assistance to tourism distribution partners in specific regions via phone and explore new distribution channels.


Key Responsibilities:


  • Assisting key accounts and travel agencies with topic-related inquiries
  • Developing strategies to enhance sales in collaboration with the pricing department
  • Managing tasks and workflows using the company's JIRA and BEE systems
  • Engaging in email, chat, and phone communications with the headquarters in Geneva and the office in Naples
  • Working closely with the marketing department on newsletter layouts, website content, and catalog design
  • Supporting the reservation team in Salzburg with professional queries
  • Assisting the sales team in the field with sales-related issues and events such as sales fairs and FAM trips

Qualifications:


  • Educational background in tourism or business
  • Experience in a travel agency, tourism sector, or customer service is advantageous
  • Proficient in both spoken and written German (C-level) and English
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Strong interpersonal and communication skills
  • Ability to work well in a team
  • Self-reliant, flexible, and highly organized

Visa Requirements: EU Passport or right to work in Austria



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