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Senior Operations Director
vor 1 Woche
Sophos Hotels est une entreprise spécialisée dans le développement et la gestion d'hôtels, passionnée par l'excellence du secteur hôtelier et dévouée à offrir à ses clients une expertise reconnue sur différents marchés tels que l'Europe, l'Asie centrale, la Turquie, l'Afrique du Nord et le Moyen-Orient.
Dans le cadre de sa croissance continue, l'entreprise est à la recherche d'un.e professionnel.le pour superviser ses opérations avec expertise, en tant que :
CONTRAT : CDI à temps plein, basé à Lausanne.
RESPONSABILITÉS :
- Support opérationnel sur les ouvertures et reprises d'hôtels : vous piloterez le processus d'ouverture ou de reprise de nouveaux établissements pour garantir une transition fluide et une intégration réussie dans le réseau.
- Suivi opérationnel de plusieurs établissements : supervision active des opérations pour assurer le dépassement constant des normes de qualité et de service.
- Contrôle de la qualité : mise en place de processus de contrôle rigoureux pour garantir une expérience client irréprochable.
- Analyse, statistiques et budgétisation : utilisation de données pour des décisions éclairées et optimisation des performances opérationnelles et budgétaires.
- Intégration des marques, formation du personnel : formation du personnel aux standards de l'industrie et intégration transparente des marques dans les opérations.
- Développement de concept et suivi de projets : implication active dans le développement de nouveaux concepts et gestion de projets dans les délais et les normes requises.
- Audit financier, analyse de performance : responsabilité de l'audit financier et optimisation des performances opérationnelles par des analyses approfondies.
Exigences :
- Expérience internationale dans le secteur hôtelier, dont au moins 5 ans en tant que directeur d'hôtel.
- Connaissances du marché suisse souhaitées.
- Expérience au sein d'une chaîne hôtelière internationale serait un atout.
- Maitrise des logiciels Word, Excel et PowerPoint.
- Connaissances solides en comptabilité et en système USALI.
- Esprit analytique, capacité à résoudre des problèmes complexes et à prendre des décisions stratégiques.
- Maitrise de l'allemand et de l'anglais, le français serait un avantage supplémentaire.
Poste : Senior Operations Director
Type de contrat : Permanent à temps plein
Localisation : Lausanne
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