Senior Operations Director

vor 1 Woche


Lausanne, Waadt, Schweiz Sophos Hotels Vollzeit

Sophos Hotels est une entreprise spécialisée dans le développement et la gestion d'hôtels, passionnée par l'excellence du secteur hôtelier et dévouée à offrir à ses clients une expertise reconnue sur différents marchés tels que l'Europe, l'Asie centrale, la Turquie, l'Afrique du Nord et le Moyen-Orient.

Dans le cadre de sa croissance continue, l'entreprise est à la recherche d'un.e professionnel.le pour superviser ses opérations avec expertise, en tant que :



CONTRAT : CDI à temps plein, basé à Lausanne.

RESPONSABILITÉS :

  • Support opérationnel sur les ouvertures et reprises d'hôtels : vous piloterez le processus d'ouverture ou de reprise de nouveaux établissements pour garantir une transition fluide et une intégration réussie dans le réseau.
  • Suivi opérationnel de plusieurs établissements : supervision active des opérations pour assurer le dépassement constant des normes de qualité et de service.
  • Contrôle de la qualité : mise en place de processus de contrôle rigoureux pour garantir une expérience client irréprochable.
  • Analyse, statistiques et budgétisation : utilisation de données pour des décisions éclairées et optimisation des performances opérationnelles et budgétaires.
  • Intégration des marques, formation du personnel : formation du personnel aux standards de l'industrie et intégration transparente des marques dans les opérations.
  • Développement de concept et suivi de projets : implication active dans le développement de nouveaux concepts et gestion de projets dans les délais et les normes requises.
  • Audit financier, analyse de performance : responsabilité de l'audit financier et optimisation des performances opérationnelles par des analyses approfondies.

Exigences :

  • Expérience internationale dans le secteur hôtelier, dont au moins 5 ans en tant que directeur d'hôtel.
  • Connaissances du marché suisse souhaitées.
  • Expérience au sein d'une chaîne hôtelière internationale serait un atout.
  • Maitrise des logiciels Word, Excel et PowerPoint.
  • Connaissances solides en comptabilité et en système USALI.
  • Esprit analytique, capacité à résoudre des problèmes complexes et à prendre des décisions stratégiques.
  • Maitrise de l'allemand et de l'anglais, le français serait un avantage supplémentaire.

Poste : Senior Operations Director

Type de contrat : Permanent à temps plein

Localisation : Lausanne



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