Customer Relationship Manager

vor 2 Wochen


Freiburg, Freiburg, Schweiz Origin Swiss Sàrl Vollzeit

The CRM Manager will be responsible for company's Customer Relationship Management in order to build customer satisfaction, loyalty and participate in offering the most luxurious experience.


Main Responsibilities:

  • Keeping up to date with market trends and competitor activity, adapting strategy to reflect market conditions, when necessary
  • Developing business by following up on existing leads
  • Identifying new business opportunities to further increase sales volume, generating a pipeline of prospects and new leads locally and internationally
  • Taking part in sales launches / events when required
  • Maximize the top client's potential on high value items, special orders and preselling.

Profile:

  • Bachelors degree / Diploma in Business Administration/Marketing.
  • English and French fluency required, other languages (Russian, Chinese, Arabic) are a bonus.
  • Minimum of 3 years' experience in a relevant position in CRM/Marketing.
  • Strong analytical skills.
  • Outstanding communication skills.
  • Can work on his own and within a team.
  • Inspiring and legitimate.
  • Good customer service skills.
  • Accurate and pays attention to details.
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks.
  • Identifies new and better approaches to work processes and incorporates same in own work.

Salary:
From CHF82,000.00 per year

Benefits:

  • Insurance services

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Geneva, GE: Reliably commute or planning to relocate before starting work (required)


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