Global Is Domain Owner for ERP
vor 2 Wochen
Global IS Domain Owner for ERP
:
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions:
gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
:Is the key strategic interface to the customers identifying, consolidating and managing customer demand. Is accountable for IS Domain department delivery and for the whole lifecycle of solutions resulting from business demands. Leads a global team of IS Service Owners in the GBS-IS ERP Domain Department.
This position reports to
:
Head of GBS IS Domains
Your responsibilities
:
- Build Services: Partners with the IS Business Function/Process and Product Owners and all other IS organization leaders in order to assure the delivery of the supply services based on the deliverables agreed in the Service Agreement as well as projects
- Is accountable for each solution and service architecture, in line with corporate standards and service model and governance defined
- Ensures multiple and crossDomain Department delivery initiatives are aligned, effectively assigned and deliver added value for the domain department services
- Provides full cost transparency and proactively enquires efficiency improvement opportunities
- Ensures demands adherence in line with agreed service level agreements (SLAs), agreed time, budget and quality specifications are met; all within the department's practice competence
- Is accountable for definition and recommendation delivery cost and oversees the definition of costs and schedules in the domain department
- Collaborates with IS Function/Business customers and service owners, manages assigned budget effectively and delivers activities within agreed schedules and costs
- Service Delivery: Is accountable for EndtoEnd effective and efficient delivery of domain services as assigned and requested across all business domains department
- Is accountable for the definition and the recommended delivery cost, overseeing the definition of costs and schedules in the domain. Provides full cost transparency, collaborating with IS functions/business customers and service owners, managing assigned budget effectively and delivers activities within agreed schedules and costs
- Delivers IS service/support of the relevant practice within ABB Group supporting execution of requirements within budgeted costs and time schedule
- Is accountable to ensure delivery of services in scope as agreed in Business SLAs, escalates systemic violations of service targets by service providers. Is accountable for endtoend service levels by reconciling supplier servicelevels and implement Operation Level Agreements (OLAs) where necessary
- Is responsible for adherence to SLAs to customers independently if service is sourced internally or externally
- Ensures escalations related to delivery in the domain are solved and corrective actions in the domain are taken
- Identifies, manages and addresses with service owner the operational domain risks and servicelevel related risks
- Is responsible to deliver valuable services to the customer and consumer, improves customer satisfaction and manage the expectation; ensuring service quality, performance and continuous improvement
- Processes: Collaborates with all relevant IS departments and other key stakeholders to create integrated, business processoriented SLAs
- Is accountable to the IS internal and crossfunctional processes are correctly applied at domain level
- Is accountable for domain service portfolio
- Is responsible to actively participate and contribute to organizational change management processes
- Strategy: Is accountable for the creation and approval of domain department and service strategies in line with Corporate and Business IS strategies
- Supports Corporate and Business IS strategy implementation
- Collaborates with relevant IS departments to implement IS sourcing strategy, provide continuous feedback and support to refine the sourcing strategy
- Applies the strategic vendor management policy and strategy
- Stakeholder Management: Leads the development of comprehensive stakeholder management strategies and plans
- Builds longterm, strategic relationships with senior stakeholders (internal and external).
- Facilitates the engagement of stakeholders and delivery of services and change projects, acting as a single point of contact for senior stakeholders, facilitating relationships between them
- Negotiates to ensure that stakeholders understand and agree what will meet their needs, and that appropriate agreements are defined
- Oversees monitoring of relationships including lessons learned and appropriate feedback
- Leads actions to improve relations a
-
Is Department Manager for Operational Technology
vor 2 Wochen
Zürich, Zürich, Schweiz ABB VollzeitIS Department Manager for Operational Technology and Business Ops Security:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...
-
Global Process Owner, Valuation
vor 2 Wochen
Zürich, Zürich, Schweiz Barry Callebaut VollzeitGlobal Process Owner, Valuation Location: Zurich, CH, 8005 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector,...
-
ERP Manager
vor 2 Wochen
Zürich, Zürich, Schweiz BearingPoint AG VollzeitWe offer consulting that combines strategy with technology and combine entrepreneurship with an innovation spirit. With us, you can look forward to exceptional career opportunities and a wide range of freedom.Management & Technology Consulting.TasksMission and Main ResponsibilitiesAs Manager, you will support customers in the digitalization and optimization...
-
Product Owner Search
vor 2 Monaten
Zürich, Zürich, Schweiz Avaloq Group AG VollzeitFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers,...
-
Product Owner Search
vor 4 Wochen
Zürich, Zürich, Schweiz Avaloq Group AG VollzeitFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers,...
-
Scientific Project Assistant for Water Protection
vor 2 Wochen
Zürich, Zürich, Schweiz Agroscope is looking for a: Vollzeitgood food, healthy environmentThe research group Water Protection and Nutrient Fluxes conducts research on nutrient management, fluxes and dynamics in agroecosystems and combines the latest scientific findings with practical and policy advice. Within the group, the Water Protection team investigates specific measures for improving water and nutrient...
-
Mose Global Is Governance and PMO Manager
vor 2 Wochen
Zürich, Zürich, Schweiz ABB VollzeitMOSE Global IS Governance and PMO Manager (location: EU):Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...
-
Global Is Security Strategy and Resilience Lead
vor 2 Wochen
Zürich, Zürich, Schweiz ABB VollzeitGlobal IS Security Strategy and Resilience Lead:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Product Owner for Tailored Digital Content
vor 2 Wochen
Zürich, Zürich, Schweiz Experis VollzeitProduct Owner for Tailored Digital Content (CWEB)Experis is the global leader in professional resourcing and project-based workforce solutions.Overview of contractOn behalf of our client, a large bank in Zürich, we are looking for a Product Owner for Tailored Digital Content.Location: Zürich, AltstettenStart date:End date:Main responsibilities Deliver...
-
Senior Consultant for ERP Microsoft Dynamics 365 SCM
vor 2 Wochen
Zürich, Zürich, Schweiz Avanade VollzeitBridge business and technology within the world of D365 ERP, fostering innovation and delivering solutions that matter.Embark on a journey where your expertise in business process analysis transforms into innovative ERP solutions. You'll lead the charge in configuring, prototyping, and aligning business requirements with technical capabilities, ensuring our...
-
Global Customer Service Coaching
vor 2 Wochen
Zürich, Zürich, Schweiz On AG VollzeitIn short:We are excited to offer a full time role in our Global Customer Service team to a highly motivated and experienced professional who is strategic and passionate about coaching and who has had success at delivering creative training frameworks and tools. In this position you own the holistic overview of the training initiatives used in our global...
-
Product Owner
vor 2 Wochen
Zürich, Zürich, Schweiz UBS VollzeitSwitzerland Zürich Information Technology (IT) Group FunctionsJob Reference #BRCity ZürichJob Type Full TimeYour role Are you passionate about cybersecurity? Do you want to be at the forefront of key management and take ownership of crypto key inventory products? If the answer is "yes", then you might find this role interesting. We're looking for a...
-
Global Customer Service Coaching
vor 4 Wochen
Zürich, Zürich, Schweiz On VollzeitTeam for Career SiteCustomer ServiceIn shortWe are excited to offer a full time role in our Global Customer Service team to a highly motivated and experienced professional who is strategic and passionate about coaching and who has had success at delivering creative training frameworks and tools. In this position you own the holistic overview of the training...
-
Global Customer Service Coaching
vor 1 Monat
Zürich, Zürich, Schweiz On VollzeitTeam for Career SiteCustomer ServiceIn shortWe are excited to offer a full time role in our Global Customer Service team to a highly motivated and experienced professional who is strategic and passionate about coaching and who has had success at delivering creative training frameworks and tools. In this position you own the holistic overview of the training...
-
Global Customer Service Coaching
vor 2 Wochen
Zürich, Zürich, Schweiz On VollzeitTeam for Career SiteCustomer ServiceIn shortWe are excited to offer a full time role in our Global Customer Service team to a highly motivated and experienced professional who is both strategic and passionate about coaching and quality and who has had success at delivering creative training frameworks and tools. In this position you own the holistic overview...
-
Global Project Operations Manager
vor 2 Wochen
Zürich, Zürich, Schweiz Global Personal Partner VollzeitEINFÜHRUNG:Our profession and our passion "HR Management."Global Personal is an independent company of the Interiman Group SA with over 100 employees offering a complete range of human resources services at 21 locations in German-speaking Switzerland.For our client, an international orientated company in Zürich we are looking for a reliable and...
-
Product Owner
vor 2 Wochen
Zürich, Zürich, Schweiz UBS VollzeitSwitzerland Zürich Process, project and program management, Product Management and Development Personal & Corporate BankingJob Reference #BRCity ZürichJob Type Full Time, Part TimeYour role At UBS we want to utilize insights from data in realtime and scale the adoption of Advanced Analytics in our business processes. Therefore, we are seeking for a tech-...
-
Global Process Owner Valuation
vor 2 Wochen
Zürich, Zürich, Schweiz Michael Page VollzeitDeveloping and maintaining a global framework for fair valuation processes in line with IFRS 9 and regulatory requirements, collaborating with the Group Accounting function.Enhancing a standardized valuation model across the organization, supporting various stakeholders.Managing the fair valuation process, ensuring accurate mark-to-market valuations and...
-
Head of ERP
vor 2 Monaten
Zürich, Zürich, Schweiz On VollzeitTeam for Career SiteTechnologyIn shortAt On, the most exciting and fastest-growing global sports brand, we are seeking a highly skilled and experienced Head of ERP to join our team. The ideal candidate will have a strong background in D365 F&O and Azure Integration Services with a deep understanding of how these systems can be used to drive operational...
-
Head of ERP
vor 2 Wochen
Zürich, Zürich, Schweiz On VollzeitTeam for Career SiteTechnologyIn shortAt On, the most exciting and fastest-growing global sports brand, we are seeking a highly skilled and experienced Head of ERP to join our team. The ideal candidate will have a strong background in D365 F&O and Azure Integration Services with a deep understanding of how these systems can be used to drive operational...