Customer Relationship Manager Intern Lausanne

vor 2 Wochen

Lausanne, Waadt, Schweiz Philip Morris International Vollzeit
Be a part of a revolutionary change

Times are changing at PMI. We've chosen to do something big. The world expects us to act responsibly.

And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

This transformation will revolutionise every area of our business. The products we sell. Where we sell them. How they're manufactured and delivered. The way we talk to our customers and engage with society.

It's the perfect setting place to start your career.

As you take your first steps, you'll have the backing of a multinational business combined with the freedom of a start-up.

You'll bring a positive mindset and fresh perspective to projects that can make a huge difference to so many.

About the Customer Relationship Management Internship program

This internship program will give students the opportunity to learn about the world of CRM automation communication with consumers.

Who we're looking for

Essential experience and qualifications

Currently studying Bachelors/Masters degree in Business, Marketing, Digital Marketing

Intermediate knowledge of CRM, Content Creation and Digital Marketing concepts

Fluent in English & German. Other Swiss languages would be a plus.

Familiarity with tools like Google Analytics and PowerBI

Knowledge of Microsoft Office

Strong work ethic and interpersonal skills

An eye for detail - ability to proof one's own work and catch errors

Has a desire to learn and grow

Highly organized, can multi-task in high-pressure situations

Dependable and punctual

Ability to work within a team environment

Proactive, sense of initiative, self-motivated

Description

Roles & Objectives

Collaborate within the CRM and Content teams on top of other marketing teams for supporting the quality assurance (testing) process

Gather data from different sources to create reports on all 1-to-1 communications

Generate insights and recommend action steps to improve future campaigns

Contribute to the content development and translation of online communications

Learn about industry best practices and share ways to incorporate those learnings in our communications

Demonstrate excellent written and verbal communication skills, proven relationship builder

Ensure projects are completed with the highest quality and within the designated timeline

What we offer


Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress.


Join PMI and you too can:
Seize the freedom to shape your future and ours. We'll empower you to take risks, experiment and explore.


Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.


Pursue your ambitions and develop your skills with a global business -our staggering size and scale provides endless opportunities to progress.

Take pride in delivering our promise to society: to deliver a smoke-free future.

PMI is an Equal Opportunity Employer.

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