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Client Advisor

vor 3 Monaten


Zürich, Zürich, Schweiz LUXETALENT Vollzeit
Luxe Talent, eine internationale Personal
- und Ausbildungsberatung, die sich auf Stellenangebote für Führungskräfte und dem mittleren Management in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG spezialisiert hat, sucht für eine Luxusmarke **Client Advisor** (m/w/d) in **Zürich. **Es handelt sich um eine Neueröffnung.

In unserer Personal
- und Ausbildungsberatung arbeiten wir mit verschiedenen Unternehmen im Luxus-, Premium
- und High-Premium-Sektor in ganz Europa zusammen. Dabei haben wir Büros an strategischen Standorten wie Barcelona, Madrid, Paris, Mailand, Amsterdam, Lissabon und München.

**Aufgaben als Client Advisor**:
Der/die Client Advisor vertritt das Unternehmen bei den Kunden in den Boutiquen/Stores, ist Experte für den Verkauf von Luxusgütern und verantwortlich für die Zufriedenheit und Loyalität jedes Kunden. Er/Sie arbeitet, um die qualitativen und quantitativen Ziele zu erreichen, die in seiner/ihrer Abteilung und in der Filiale festgelegt wurden.
- er/sie stärkt Kundenbeziehungen und baut sie durch erstklassige Beratungen weiter aus.
- er/sie überzeugt durch individuelle CRM-Ziele, umfangreiche Produkt
- und Reparaturschulungen und glänzt in allen Kundeninteraktionen - von der Beratung über den Verkauf bis hin zu kleinen Reparaturen vor Ort.
- er/sie bleibt auch nach dem Verlassen des Ladens ein professioneller Ansprechpartner für alle Themen rund um den After-Sales.
- er/sie ist verantwortlich für eine erstklassige Abwicklung von Reklamationen, von der Entgegennahme über die Kommunikation mit dem zuständigen Team bis hin zur Rückgabe an unsere Kunden.

**Anforderungen als Client Advisor**:

- Erfahrung in der Luxusbranche gewünscht, dennoch sind auch Neueinsteiger willkommen.
- Fließend in Deutsch und Englisch, idealerweise weitere Sprachkenntnisse.
- Das Kundenerlebnis ist Ihnen wichtig - Sie haben eine Leidenschaft für das Client-Telling.
- Ausgezeichnete zwischenmenschliche Fähigkeiten, Teamarbeit und Problemlösungskompetenz
- Gutes Stressmanagement, Flexibilität und Anpassungsfähigkeit

Wir von Luxe Talent wollen Ihnen dabei helfen, Ihre Ziele zu erreichen. Deshalb bieten wir Ihnen die interessantesten Jobmöglichkeiten in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG. Folgen Sie uns in unseren sozialen Netzwerken, um über alle Neuigkeiten auf dem Laufenden zu bleiben. Luxe Talent auf LinkedIn oder Instagram. Möchten Sie gerne über Ihre Branche stets informiert sein und sich weiterbilden, bieten wir dies mit unserer Schulungsakademie, der Retail Academy, an. Zudem können Sie alle Neuigkeiten auf unserer LinkedIn-Seite oder auf Instagram verfolgen.

Art der Stelle: 100%

Arbeitszeiten:

- 8-Stunden-Schicht
- Wochenendarbeit

Sonderzahlungen:

- Bonuszahlung

Sprache:

- Deutsch (Wünschenswert)
- Englisch (Wünschenswert)

Arbeitsort: Vor Ort