Business Support Coordinator

vor 2 Wochen

Lausanne, Waadt, Schweiz Nexthink Vollzeit

Company Description
Hi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category.

Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work.

Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees' experience, making them more productive, efficient, and happy at work.

We have millions of endpoints deployed, we've surpassed $100M in ARR, and we've recently secured $180M in Series D financing for a company valuation of $1.1B, but we're just getting started.


Responsibilities:

  • Manage the AVP's/GM calendar, including scheduling meetings, appointments, and travel arrangements.
  • Prepare and edit correspondence, communications, presentations, and other documents.
  • Organize and maintain files and records, both electronic and physical.
  • Coordinate and assist with sales meetings, events, and conferences, including preparing agendas, taking minutes, and following up on action items.
  • Assist in the preparation of sales proposals, contracts, and other documents.
  • Liaise with internal departments and external clients on behalf of the AVP's/GM.
  • Educate and support regional sales team on corporate policy
  • On occasion will need to cover some wider responsibilities when it directly relates to Sales business success
  • Track and help drive completion of key deliverables and follow up on outstanding items.
  • Assist in the planning and execution of sales projects and initiatives.
  • Coordinate and manage special projects as assigned by the AVP's/GM.
  • Build and maintain strong relationships with internal teams, clients, and partners.
  • Serve as a point of contact for the AVP's/GM, providing excellent customer service and support.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • 3+ years of experience as an Executive Assistant, preferably within a sales environment in the software or tech industry.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (e.g., Salesforce).
  • Strong organizational, project management, and problemsolving skills with impeccable multitasking abilities.
  • Excellent verbal and written communication skills.
  • High level of integrity and discretion in handling confidential information.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and clients.
  • Experience in the software industry, particularly with cloud solutions.
  • Familiarity with project management tools and methodologies.
  • Knowledge of sales processes and terminology.
  • Ability to adapt to a fastpaced work environment and manage competing priorities.
  • Fluid in English (both in writing and verbal abilities), with French and German abilities very much appreciated/preferred.

Additional Information
We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life.

We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you
Check what we offer:

  • Permanent Contract and a competitive compensation package (including stock options).
  • Very good location next to the Prilly-Malley train station.
  • Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
- Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.

  • Free access to a fitness centre inside the building.
  • Reimbursement of the halffare travel card for public transport.
- ‍ Reimbursement up to 50% of the cost of French classes.

  • Fresh fruit, cookies, and soft drinks as well.
  • Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more
  • Bonuses for referring successful hires after three months of continuous employment.
  • We offer a relocation package to people who are coming from another country.
  • Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most uptodate information, we recommend checking with your Rec

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