Client Advisory Specialist Day-Team

vor 1 Woche


Lugano, Tessin, Schweiz UBS Vollzeit
Your role

• telefonische Beratung unserer Kundinnen und Kunden weltweit (nur Inbound)

• Beantwortung von Kundenanfragen zu Rechnungen, Zahlungen und Verfügbarkeit der Kreditkarte

• Unterstützung unserer Kundinnen und Kunden bei Fragen zu allen e-Services

• Aufbau eines umfassenden Wissens über unsere Produkte, Prozesse und Dienstleistungen

• bei einem unerwarteten Ereignis / Notfall wie z.B. Kartenverlust oder Betrug stehen Sie unseren Kunden unterstützend zur Seite

Your team
Sie suchen eine neue Herausforderung? Bei uns sind Sie genau richtig Themen wie Innovation, Digitalisierung, neue mobile Zahlungsmethoden oder Customer Experience gehören zu unserem Alltag. Zur Verstärkung unseres Day-Teams im Contact Center in Manno TI suchen wir ab Juli/August 2024 motivierte Sprachtalente mit Freude am telefonischen Kundenkontakt. Zur Sicherstellung einer professionellen Einarbeitung ist im ersten Monat ein 100% Pensum erforderlich. Zudem bieten wir Ihnen folgendes;

• eine interessante und abwechslungsreiche Aufgabe in einem modernen Arbeitsumfeld

• spannende Weiterentwicklungsmöglichkeiten

• Bekanntgabe des persönlichen Einsatzplans jeweils 4-5 Wochen im Voraus dank frühzeitiger Planung

• attraktive Sozialleistungen und lukrative Benefits

• die Möglichkeit, hybrid zu arbeiten

Your expertise

• sehr gute mündliche Deutsch- und Französischkenntnisse

• gute Italienisch- oder Englischkenntnisse sind von Vorteil

• Sie erfassen rasch das Kundenanliegen und arbeiten lösungsorientiert

• Sie arbeiten zuverlässig, selbstständig und besitzen ein grosses Verantwortungs- und Qualitätsbewusstsein

• Sie kennen die Möglichkeiten der digitalen Bankprodukte

• Sie sind eine kommunikative Persönlichkeit, haben eine angenehme Stimme und überzeugen durch gute Argumentation und Einfühlungsvermögen

• Sie verfügen über eine abgeschlossene Lehre oder Matura

Join us
Bei UBS unterstützen wir flexible Arbeitsmodelle, wenn die Rolle es zulässt. Das beinhaltet unterschiedliche Arbeitsmodelle, wie Teilzeit, Job Sharing oder hybrides Arbeiten (im Büro und von zu Hause). Unser Purpose, unsere Unternehmenskultur sowie unsere globale Infrastruktur unterstützen uns dabei, auf agile Weise zusammenzuarbeiten und gleichzeitig alle Kundenbedürfnisse zu erfüllen

Neue Erfahrungen in verschiedenen Rollen sammeln oder sich neue Kenntnisse und Fähigkeiten aneignen - wir wissen, dass grossartige Arbeit niemals alleine geleistet wird. Wir wissen, dass es unsere Mitarbeitenden mit ihren einzigartigen Hintergründen, Fähigkeiten, Erfahrungen und Interessen sind, die unseren Erfolg vorantreiben. Gemeinsam bewirken wir so viel mehr

  • Lugano, Tessin, Schweiz UBS Vollzeit

    Your role Vi piace lavorare in un ambiente dinamico e orientato al futuro? Vi piace il contatto con i clienti, affrontare le questioni normative e allo stesso tempo cercare di combinare la flessibilità della famiglia o degli studi con un lavoro entusiasmante? Allora siete nel posto giusto Stiamo cercando una persona motivata e ottimista per la nostra task...


  • Lugano, Tessin, Schweiz UBS Vollzeit

    Switzerland - Ticino Client advisory / Relationship management Global Wealth ManagementJob Reference #BRCity LuganoType Graduate GTP/Full-Time AnalystYour role Are you interested in corporate finance and M&A? Are you an Italian speaker ready to gain expertise in both specific business industries and a variety of financial products? We're looking for someone...


  • Lugano, Tessin, Schweiz ERServices Vollzeit

    Regulatory Affairs SpecialistPosizioneRegulatory Affairs SpecialistLocationLugano (CH)DettaglioER Services Sagl ricerca Regulatory Affairs Specialist per azienda farmaceutica cliente di Lugano.ResponsabilitàGestire le procedure e gli adempimenti regolatori relativi alla registrazione ed alla commercializzazione di prodotti aziendali presso Autorità...


  • Lugano, Tessin, Schweiz ER Services Sagl Vollzeit

    ER Services SaglER Services Sagl ricerca REGULATORY AFFAIRS SPECIALIST per azienda farmaceutica cliente di Lugano.Responsabilità· Gestire le procedure e gli adempimenti regolatori relativi alla registrazione ed alla commercializzazione di prodotti aziendali presso Autorità Regolatorie Internazionali.Requisiti· Laurea in materie scientifiche (es. CTF,...

  • Marketing Specialist

    vor 1 Woche


    Lugano, Tessin, Schweiz Gi Group Ticino Vollzeit

    Per importante azienda cliente del mendrisiotto ricerchiamo un/a: MARKETING SPECIALIST Mansioni:Marketing strategicoAnalisi di mercatoDefinizione e analisi tipologia di clientiDefinizione delle aree geograficheAnalisi competitorAnalisi SWOTDefinizione KSFBenchmarking dei prezziCreazione roadmap per sviluppo aziendalePianificazione delle attività di...


  • Lugano, Tessin, Schweiz UBS Vollzeit

    Switzerland - Ticino Client advisory / Relationship management Global Wealth ManagementJob Reference #BRCity LuganoType Graduate GTP/Full-Time AnalystYour role Do you have any interest in Financial Markets, ideally in Cash products, Structured Products or Private markets? Are you passionate working in a dynamic environment following complex Family's needs?...


  • Lugano, Tessin, Schweiz PHILIPP PLEIN Vollzeit

    Do you question the norm and constantly search for solutions? Are you passionate about luxury fashion and sport&lifestyle? Then, this opportunity is tailor-made for you!The fashion industry is ripe for change and we are ready to make a difference. We are seeking a dedicated, skilled, and enthusiastic Specialist Marketplaces to join our E-Commerce Team at our...


  • Lugano, Tessin, Schweiz UBS Vollzeit

    Switzerland - Ticino Client advisory / Relationship management Global Wealth ManagementJob Reference #BRCity LuganoJob Type Full TimeYour role Are you a true networker who loves to talk to potential clients? Do you have a strong track record in advising and sales? Can you close a deal? Then the Wealth Management Associate Program could be for you. The...


  • Lugano, Tessin, Schweiz PHILIPP PLEIN Vollzeit

    Are you ready to challenge the norms and constantly seek out solutions? If you have a keen interest in luxury fashion and sport&lifestyle, then this opportunity is tailored for you!The fashion industry is ripe for change and we are on the lookout for a Specialist Marketplaces to join our E-Commerce Team at our HQ in Lugano, Switzerland. We need someone...

  • Client Advisor

    vor 1 Woche


    Lugano, Tessin, Schweiz RIMOWA GmbH Vollzeit

    Company: Louis Vuitton Malletier Country / Region : Switzerland City : Lugano Business group: Fashion & Leather Goods Contract type: Temporary Job Function: Retail Experience required: Minimum 3 years Reference No: LVM13621 Date of publication:POSITIONThe Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of...


  • Lugano, Tessin, Schweiz Work & Work SA Vollzeit

    Our client, based in the Lugano area and operating in the cosmetics industry, is on the lookout for a skilled individual to join their team as an E-COMMERCE MARKETING SPECIALIST.Main Responsibilities:Elevate brand presence across digital platforms and implement effective online marketing strategies for increased conversionsUtilize data analytics and market...

  • Team Head Reception

    vor 1 Woche


    Lugano, Tessin, Schweiz Julius Baer Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.YOUR CHALLENGE:Head Reception and Switchboard: duties and responsibilities Management of the Reception and Switchboard Team...

  • Team Lead, Watches

    vor 1 Woche


    Lugano, Tessin, Schweiz Louis Vuitton Vollzeit

    POSTEThe Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be...


  • Lugano, Tessin, Schweiz UBS Vollzeit

    Your role Would you like to work in a dynamic team in contact with local and international corporate clients? We are looking for a person to support our consultants and in particular to deal with:• financial analysis (creditor perspective) • market analysis (acquisition potential) • offering banking products and services tailored to the specific...

  • Contabile Fiduciaria

    vor 1 Woche


    Lugano, Tessin, Schweiz Team Personnel Solutions Vollzeit

    Per stimata fiduciaria nostra cliente con sede a Lugano siamo alla ricerca di una:**CONTABILE di FIDUCIARIA JUNIOR**Siamo alla ricerca di un profilo junior da inserire nel team contabilità del nostro cliente. Si richiede una breve pregressa esperienza come contabile all'interno di una fiduciaria. La figura verrà poi formata alle mansioni e,...


  • Lugano, Tessin, Schweiz IBSA Group Vollzeit

    Posizione aperta Regulatory Affairs Specialist La nuova risorsa verrà inserita all'interno dell'area di registrazione Extra-EU (tutti i paesi del mondo esclusi EU-CH-USA-Canada). Il profilo ricercato si occuperà di: Allestimento della documentazione necessaria per i nuovi processi registrativi nei paesi extra-Europei: raccolta documenti in...

  • Personal Assistant

    vor 1 Woche


    Lugano, Tessin, Schweiz Forfirm Vollzeit

    FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions - we listen to our clients and solve their unique problems.At FORFIRM, we are creating a culture where each person can define their own...


  • Lugano, Tessin, Schweiz Team Personnel Solutions Vollzeit

    Per stimato cliente attivo nel Luganese siamo alla ricerca di figure di questi due profili:- **IBM AS400 System Administrator**:- **IBM AIX System Administrator**Le figure, inserite nei rispettivi team di lavoro, si occuperanno della gestione del sistema IBM nei rispettivi applicativi.Le figure saranno dedicate a un grande cliente del settore bancario, dal...


  • Lugano, Tessin, Schweiz UBS Vollzeit

    Your role Sei alla ricerca di una nuova entusiasmante esperienza nel mondo della finanza? Ti piace consigliare i clienti al telefono? Vuoi far parte di una nuova era nel settore bancario? Questa posizione non solo offre un'eccellente opportunità per entrare a far parte della nostra banca, ma fornisce anche una solida base per sviluppare la tua carriera in...


  • Lugano, Tessin, Schweiz Richemont Vollzeit

    HAVE YOU EVER WONDERED WHAT IS LIKE TO BE PART OF THE CARTIER FAMILY?A UNIQUE RETAIL EXPERIENCE IS WAITING FOR YOU IN OUR SWISS BOUTIQUESWE ARE LOOKING FOR OUR NEXT SUPER INTERNS WE WELCOME Passionate and enthusiastic students curious about seeing & participation in the day-to-day retail operations and projects of high-end luxury brands in the jewelry,...