Onboarding Business Partner

vor 1 Monat


Geneva, Schweiz Barclays Bank (Suisse) SA Vollzeit

Overall purpose of role

The role holder will:-

·Be in charge of the end to end client Onboarding into Barclays Switzerland.

·Deal direct with clients in a personable and professional manner from prospect stage through to the opening of accounts.

·Work in close co-ordination with Front Office, Operations and the relevant Risk and Financial Crime departments across the business.

·Provide tailored, accurate and swift assistance to the client, ensuring a timely, smooth and positive onboarding experience.

·Have responsibility for ensuring that client onboarding files meet the required Barclays policy and regulatory standards.

·Act as a role model in respect of procedural requirements and have input into the Client Due Diligence policy and procedure development.

Key Accountabilities

The role provides both an onboarding advisory and control function that is key to the success of the business unit by ensuring that key policy and regulatory requirements are met while facilitating an excellent client experience.

(1)40%– Risk & Governance

The role holder will ensure an acceptable standard of Onboarding cases are submitted onto our Platform. They will need to understand multi-layered and complex cases (including PEP & Special Focus clients), as well as be able to interpret complex regulation and legislation and apply this knowledge to each onboarding. The principle that we will not do business we do not understand must be applied. Responsibility must be taken to ensure the accuracy and completeness of all data that they encounter and that no substantive data integrity issues are found. They will drive consistency by ensuring policies and procedures are being applied consistently across all centres.. The role holder will ensure that referrals are made to the Risk & Financial Crime teams whenever necessary.

(2)40% Client Interaction

The role holder will engage with clients to understand their background and assist the Private Banker in the completion of Source of Wealth documentation. The role holder will be the primary point of contact for all new onboarding queries and referrals. They will ensure that interaction with clients is a positive experience and that client expectations are managed and met at all times. Quality measures must be met ⁄ exceeded to evidence contribution to the end to end processing of onboarding within agreed service levels. They will provide guidance and coaching to clients in order to support the client experience. 

(3)20% Process/ Journey/ Personal Improvement

The successful candidate will work closely with the Head of Onboarding and their Support Manager to identify training gaps, process improvement and implement and maintain training and development plans on the back of this. The suitable role holder will be trained and proficient in the use of our various Onboarding systems and will ensure continuous learning and development is undertaken proactively throughout the year. They will use all opportunities to raise levels of awareness and competence of Client Due Diligence requirements for themselves and across the wider Onboarding Business Partner Team. Where necessary they may act as mentors to junior colleagues to improve their skills, knowledge and capabilities.

Stakeholder Management and Leadership 

The successful individual will be aware of how to tailor their approach to the needs of different situations. These situations will range from formal meetings with colleagues, clients or management, to less formal one-to-one coaching where you still require a high degree of influencing ability and confidence. The candidate will possess good interpersonal and communication skills and have an ability to develop trust and co-operation to gain information and get other people to want to give their support. They will be responsible for using their skills to adapt to different and challenging situations that arise in their day to day operations when dealing with both external Senior Directors/Executives and internal Senior Managers

From time to time the role holder may assume some of the responsibilities of the Team Leader in their absence and continue to drive excellence in the team to achieve agreed SLA’s and standards.

Risk and Control Objective

The role holder will ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. The right candidate will have experience in Customer Due Diligence/KYC procedures and must have an awareness of Financial Crime policy and procedures and be familiar with cross border activities which impact account opening regulations. The preferred candidate will be responsible for driving the end to end processing of all new client onboarding and account applications within appropriate service levels. A detailed knowledge of the regulatory requirements covering money laundering and criminal activity is essential.

Person Specification

·To be successful in this role, the right candidate will have excellent communication and diplomacy skills, including the ability to convey technical requirements to a non-specialist. They have the ability and polish required to engage with clients of the Private Bank, and ensuring that conversations can be tailored to the level of the client. They will also have the confidence to communicate effectively with internal staff.

·Demonstrate excellent time-management, self-planning and organisational skills, and the ability to manage deadlines and work under pressure

·Understanding of regulatory issues/ procedures, with comprehensive and extensive knowledge of Anti-Money Laundering and Know Your Customer regulations and standards

·Ability to make evaluative judgements based on the analysis of factual and qualitative information relating to Source of Wealth, adverse media etc, including analysis of external information such as third party Enhanced Due Diligence reports and reports in global media - A good understanding of the role of private bankers and private banking products, with the ability to empathise and appreciate the relevance of the private bankers’ role in supporting the Onboarding process

·The ability to make clear presentation of information both written and orally

·Good understanding of Microsoft standard packages, such as Word and Excel

Purpose, Values and Mindset 

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.



  • Geneva, Schweiz WEF - World Economic Forum Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. **Why are we hiring?** The Forum is currently searching for a senior Financial Planner &...


  • Geneva, Schweiz World Economic Forum Vollzeit

    Senior Financial Planner & Business Partner The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why are we hiring? The Forum is...

  • KYC Specialist

    vor 3 Wochen


    Geneva, Schweiz CH10 - BJB Bank Julius Baer & Co. Ltd. Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. For our Client Onboarding Team part of the Front Risk Management Department (1st line of defense) based in Geneva - we are...


  • Geneva, Schweiz FORUM MONDIAL DE L'ECONOMIE Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why are we hiring? The Forum is currently searching for a senior Financial Planner & Business...

  • HR Business Partner

    Vor 3 Tagen


    Geneva, Schweiz LHH Vollzeit

    HR Business PartnerPour notre client, une société industrielle basée à proximité de Genève, nous recherchons un/e :HRBPEn tant que HRBP, vous serez le partenaire privilégié des opérations et des équipes de gestion pour toutes les questions liées aux ressources humaines. Vous serez responsable de fournir des solutions adaptées pour soutenir les...


  • Geneva, Schweiz STMicroelectronics Vollzeit

    Job description Reporting to the Group HR, the HR Business Partner will be providing support to Finance, Procurement, Legal, Intellectual Property and Italy Public Affairs. The incumbent will be responsible for aligning HR strategies and initiatives with business objectives and goals. The role involves working closely with managers to identify and...

  • HR Business Partner

    vor 3 Wochen


    Geneva, Schweiz Michael Page Vollzeit

    Provide guidance, coaching and support to managers on all HR and Employee Relations issuesSupport managers in implementing HR policies and practices effectivelyManage complex HR issues, as well as escalated ER cases to ensure that employees and managers are supported, and any performance issues are resolvedBuild and manage relationships with Senior Site...


  • Geneva, Schweiz Implenia Vollzeit

    Leader suisse de la prestation de services dans les domaines de la construction et de l'immobilier, Implenia développe, réalise et gère des espaces de vie, des univers de travail et des infrastructures pour les générations futures en Suisse et en Allemagne. Sur d'autres marchés, Implenia propose en outre des activités de construction de tunnels ainsi...


  • Geneva, Schweiz Michael Page Vollzeit

    Partner with senior leadership to develop and execute HR strategies aligned with international business objectives.Lead organizational development initiatives, including talent management, leadership development, and succession planning to build a high-performance culture.Drive the HR operational agenda, including performance management, compensation and...


  • Geneva, Schweiz Union Bancaire Privee Vollzeit

    Head of Institutional Client Onboarding & Rebate Management Description This position offers growth opportunities towards a role overseeing wholesales & Institutional clients onboarding. Union Bancaire Privée, UBP SA is a global, independent Swiss private bank, founded in 1969 with a professional workforce of over 2’008 people (as at...


  • Geneva, Schweiz World Economic Forum Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why we are recruiting The Regional Partner Services team focuses on structuring and...


  • Geneva, Schweiz FORUM MONDIAL DE L'ECONOMIE Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why we are recruiting The Regional Partner Services team focuses on structuring and...

  • Business Risk Manager

    vor 3 Wochen


    Geneva, Schweiz Union Bancaire Privee Vollzeit

    Business Risk Manager - EAM desk Description Wealth Management (WM) plays a major part in our strategy, we are investing significantly in Wealth Management to fuel our growth, particularly in Europe (onshore), the Middle East, Latin America and Asia. We provide a complete range of private banking products and services, including a variety of...

  • Business Risk Manager

    vor 3 Wochen


    Geneva, Schweiz Union Bancaire Privee Vollzeit

    Business Risk Manager - Latam desk Description Wealth Management (WM) plays a major part in our strategy, we are investing significantly in Wealth Management to fuel our growth, particularly in Europe (onshore), the Middle East, Latin America and Asia. We provide a complete range of private banking products and services, including a variety of...


  • Geneva, Schweiz World Economic Forum Vollzeit

    The World Economic Forum is an international organization that brings together leaders from business, government, academia, and civil society to build industry, regional and global agendas, address systemic issues, and improve the state of the world. Why we are recruiting The World Economic Forum Business Strategy and Partner Services is a central unit...


  • Geneva, Schweiz World Economic Forum Vollzeit

    People and Culture Partner The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business, and other leaders of society to shape global, regional, and industry agendas. Why we are recruiting: People and Culture gives...

  • HR Business Partner

    Vor 6 Tagen


    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    Pour notre client, une société industrielle basée à proximité de Genève, nous recherchons un/e :HRBPEn tant que HRBP, vous serez le partenaire privilégié des opérations et des équipes de gestion pour toutes les questions liées aux ressources humaines. Vous serez responsable de fournir des solutions adaptées pour soutenir les employés et...

  • HR Business Partner

    Vor 3 Tagen


    Geneva, Schweiz LHH Vollzeit

    Pour notre client, une société industrielle basée à proximité de Genève, nous recherchons un/e :HRBPEn tant que HRBP, vous serez le partenaire privilégié des opérations et des équipes de gestion pour toutes les questions liées aux ressources humaines. Vous serez responsable de fournir des solutions adaptées pour soutenir les employés et...

  • HR Business Partner

    Vor 4 Tagen


    Geneva, Schweiz LHH Vollzeit

    Pour notre client, une société industrielle basée à proximité de Genève, nous recherchons un/e : HRBP En tant que HRBP, vous serez le partenaire privilégié des opérations et des équipes de gestion pour toutes les questions liées aux ressources humaines. Vous serez responsable de fournir des solutions adaptées pour soutenir les employés et...

  • HR Business Partner

    Vor 4 Tagen


    Geneva, Schweiz LHH Vollzeit

    Pour notre client, une société industrielle basée à proximité de Genève, nous recherchons un/e : HRBP En tant que HRBP, vous serez le partenaire privilégié des opérations et des équipes de gestion pour toutes les questions liées aux ressources humaines. Vous serez responsable de fournir des solutions adaptées pour soutenir les employés et...