Boutique Manager
Gefunden in: beBee S CH - vor 4 Wochen
Genève, GE, CH
PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen
Mission:
The IWC Boutique Manager is responsible of leading all activities to achieve business objectives and to build a supreme service culture. He/She will be an inspiring leader with high passion in networking and community building. He/She can run the business in a self-dependent way performing high integrity. He/She can drive and manage the boutique sales, staff, clients and operations. The IWC Boutique Manager will play a critical role in the organization and representation of the brand by promoting its values within the market.
Responsibilities:
Business Performance & Operations
Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
Analyse performance to identify business needs and turn them into individual actions and objectives
Lead the team to successfully implement and achieve business growth in new retail channels
Ensure operations comply with company policy while consistently improving the functioning of the boutique.
Maintain boutique image according to the brand’s standards
Build and maintain strong collaboration with stakeholders as well as office team
Client Experience & Development
Demonstrate leadership by playing an active role inside and outside the boutique through hosting clients, and ensure best personalized client experience is provided
Lead the team to host clients with the ability to establish strong relationships
Execute service excellence to increase client satisfaction and retain customer loyalty
Establish brand and boutique presence in the market, propose local events through continuous networking, capture competitive market share through community outreach
Influence team to strengthen Client Relationship Management (CRM) mindset, utilize CRM tools and analysis to enhance client experience
Manage client database by applying IWC’s guidelines
People Development
Identify and recruit new talents, compose and retain a high performing team
Lead by example demonstrating passion towards IWC, know our brand’s products, mission and value
Conduct in-store training, coaching and daily briefs
Build individual objectives and development plans
Conduct one-to-one coaching sessions to review performance and provide constructive feedback
Oversee annual review process for boutique staff, assess team and individual performances
Profile:
Strong entrepreneurial spirit, leadership skills and sales skills
Excellent communicator who is passionate in building relationship and networking, with strong social skills
High emotional intelligence and general education
Ability to positively lead, coach and develop talents / team members from different backgrounds
Ability to analyse selling reports, identify business trends, and react quickly to the needs of the business
Strong sense for client satisfaction, luxury experience, etiquette and human behaviour
Manifest customer centricity mindset in all aspects of the business
Open and outgoing personality
Team player with good interpersonal competences and empathy
Fluent in French and English and ideally one more relevant tourist language
4-5 years of boutique management experience or equivalent experience in hospitality
Applicants with background in luxury retail sales or hospitality preferred
-
Boutique Manager
Gefunden in: beBee S CH - vor 4 Wochen
Genève, Schweiz Richemont VollzeitMission: The IWC Boutique Manager is responsible of leading all activities to achieve business objectives and to build a supreme service culture. He/She will be an inspiring leader with high passion in networking and community building. He/She can run the business in a self-dependent way performing high integrity. He/She can drive and manage the boutique...
-
Boutique Manager
Gefunden in: beBee S CH - vor 3 Wochen
Genève, Schweiz Richemont VollzeitMission: The IWC Boutique Manager is responsible of leading all activities to achieve business objectives and to build a supreme service culture. He/She will be an inspiring leader with high passion in networking and community building. He/She can run the business in a self-dependent way performing high integrity. He/She can drive and manage the boutique...
-
Boutique Manager
Gefunden in: beBee S CH - vor 4 Wochen
CH-8604 Volketswil La Prairie Group AG VollzeitABOUT LA PRAIRIE LA PRAIRIE - The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A...
-
Sales Associate
vor 21 Stunden
Genève, Schweiz ALBEDIS - GENEVE VollzeitNous accompagnons notre client, maison de luxe en matière d'artisanat et de design, dans leur recherche pour leur boutique Genevoise un/e :Sales Associate& Customer Service Manager Sales Associate & Administrative Support BoutiqueDESCRIPTION DE LA MISSIONMission:Fournir un accueil chaleureux et professionnel à chaque client entrant dans la...
-
Responsable Boutique Multi-site
vor 2 Wochen
Genève, Schweiz SAMSIC EMPLOI SA VollzeitResponsable Boutique Multi-site (H/F)Description de poste:Ensemble, préparons votre avenir.SAMSIC-Emploi SA, leader dans son domaine d'activité, est aujourd'hui la solution pour votre recherche d'emploi dans le domaine de de la vente Mandatés par un de nos clients, nous recherchons pour un poste fixe un/e Responsable Boutique Multi-site Gérer et...
-
Regional Store Planning Senior Manager
Gefunden in: beBee S CH - vor 4 Wochen
Genève, GE, CH Van Cleef & Arpels SA VollzeitApply now »Reference Code: 100283 Regional Store Planning Senior Manager - Europe & CIS Genève, GE, CHPermanent Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their...
-
Boutique Manager Assistant
Gefunden in: beBee S CH - vor 3 Wochen
Crans-Montana, CH Manufacture d'Horlogerie Audemars Piguet SA VollzeitLe présent et le futur d’Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l’idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l’avenir et en quête continue d’excellence dans tous nos métiers. Si notre...
-
Omnichannel Operations Manager
Gefunden in: beBee S CH - vor 3 Wochen
Meyrin, GE, CH Cartier International AG VollzeitPostuler »Code de référence: 98825 Omnichannel Operations Manager Meyrin, GE, CHPermanent L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170...
-
Omnichannel Operations Manager
Gefunden in: beBee S CH - vor 3 Wochen
Meyrin, GE, CH Cartier International AG VollzeitPostuler »Code de référence: 98825 Omnichannel Operations Manager Meyrin, GE, CHPermanent L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170...
-
Responsable Boutique Multi-site
vor 21 Stunden
Genève, Schweiz SAMSIC EMPLOI SA VollzeitResponsable Boutique Multi-site (H/F)Description de poste:Ensemble, préparons votre avenir.SAMSIC-Emploi SA, leader dans son domaine d'activité, est aujourd'hui la solution pour votre recherche d'emploi dans le domaine de de la vente Mandatés par un de nos clients, nous recherchons pour un poste fixe un/e Responsable Boutique Multi-site Gérer et...
-
Compliance Project Manager
Gefunden in: beBee S CH - vor 3 Wochen
Genève, Schweiz Richemont VollzeitCOMPLIANCE PROJECT MANAGER Cartier, Switzerland Reporting to the Business Transformation Manager, the Compliance Project Manager will be the relay to all departments, office and boutiques, of the market regarding the Compliance topic. KEY RESPONSIBILITIES He/she will provide support into defining, implementing and following the...
-
Market Client Project Manager
Gefunden in: beBee S CH - Vor 3 Tagen
Genève, Schweiz Richemont VollzeitMarket Client Project Manager (M/F) Permanent position based in Geneva Are you a good match? You possess in-depth knowledge of local clientele and demonstrate the ability to craft and execute targeted action plans to cultivate our client portfolio. Proficiency in data management and a keen eye for identifying client satisfaction...
-
Marketing Intern
Gefunden in: beBee S CH - vor 3 Wochen
Genève, GE, CH Van Cleef & Arpels SA VollzeitApply now »Reference Code: 100479 Marketing Intern Genève, GE, CHTrainee/Intern Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no...
-
Clienteling Intern
Gefunden in: beBee S CH - vor 4 Wochen
Genève, GE, CH Cartier International AG VollzeitApply now »Reference Code: 100359 Clienteling Intern Genève, GE, CHTrainee/Intern The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of...
-
Un(e) Responsable de Boutique
Gefunden in: beBee S CH - vor 3 Wochen
CH-1700 Fribourg Les boutiques Angéloz SA TeilzeitA la recherche d’un nouveau challenge professionnel? Pour compléter notre équipe de Fribourg, nous recherchons: Un(e) Responsable de Boutique (Store Manager) 80-100% – Secteur hommes VOTRE MISSION • Conduite et gestion de l’équipe de vente et des apprenti(e)s • Collaboration à l’exécution de la gestion avec la direction • Gestion des...
-
Regional Store Planning Senior Manager
Gefunden in: beBee S CH - vor 3 Wochen
Genève, Schweiz Richemont VollzeitWho are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will...
-
CDD 6 months
Gefunden in: beBee S CH - vor 4 Wochen
Meyrin, GE, CH Cartier International AG VollzeitPostuler »Code de référence: 100133 CDD 6 months - Client Marketing Data & Knowledge Project Manager Meyrin, GE, CHFixed Term L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos...
-
VM Project Manager
Gefunden in: beBee S CH - vor 4 Wochen
Plan-les-Ouates, GE, CH Piaget SA VollzeitPostuler »Code de référence: 99506 VM Project Manager Plan-les-Ouates, GE, CHPermanent Depuis 1874, Piaget cultive l'esprit du luxe grâce à une créativité incessante, une innovation sans limite, un souci d’excellence et un savoir-faire horloger et joaillier totalement intégré. Piaget excelle dans tout ce qui est rare, précieux et...
-
Customer Service Intern
Gefunden in: beBee S CH - Vor 3 Tagen
Genève, Schweiz Richemont VollzeitAu sein du Département Commercial, et de l’équipe Client Expérience and Programming, vous accompagnerez la Client Services & Care Project Manager dans la mise en place et le pilotage des opérations Care Services sur le Marché Suisse. RESPONSABILITÉS Soutien opérationnel du CS Être en support des Boutiques et des...
-
International Compliance Analyst
Gefunden in: beBee S CH - vor 3 Wochen
Meyrin, GE, CH Cartier International AG VollzeitPostuler »Code de référence: 100565 International Compliance Analyst - 18 months Meyrin, GE, CHFixed Term L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis...