SPA Manager

vor 5 Monaten

Geneva, Schweiz MSC CRUISES Vollzeit

JOB PURPOSE

In line with MSC Cruises policies and procedures and under the supervision of the Onboard Revenue Director, the SPA Manager is responsible for the operation and performance of the SPA, Gym and facilities as well as managing and motivating the Onboard SPA Team to maximise SPA revenue and achieve the highest levels of guest satisfaction.

KEY ACCOUNTABILITIES

•Oversees SPA, Gym and facilities and day-to-day operations;

•Ensures professional and customer-oriented services are consistently delivered by the On-board Spa Team;

•Identifies revenue opportunities and develops revenue driving strategies;

•Ensures exceptional guest service is consistently delivered throughout the entire SPA journey;

•Coaches, develops and trains the Onboard SPA Team;

•Evaluate SPA operations and revenue strategies on an on-going basis for continued improvement and growth;

•Collaborates with onboard departments to develop and implement revenue focused activities;

•Maintains standards and procedures for all aspects of the SPA operation;

•Completes all administrative duties in a timely manner: required reporting, inventory control, financial accounting.

QUALIFICATIONS (skills, competencies, experience)

•Proficient speaking, reading, and writing skills in English, a fluent level in 1 or more of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered a plus;

•High School Graduate or equivalent;

•At least 3 years’ as a Spa Manager onboard Cruise Ships;

•Keen business acumen;

•Committed to continually exceeding guest expectations;

•Strong interpersonal, organizational and problem-solving skills.

•Excellent listening, oral, and written communication skills;

•Strong PC Skills using Microsoft applications such as Word and Excel and a basic understanding of Microsoft Outlook or equivalent mail client application.

VISA REQUIREMENTS (if any)

•Possess a valid passport and when possible a seaman book copy.



  • Assistant SPA Manager

    vor 5 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA manager, the Assistant SPA Manager is responsible for helping ensure the smooth running of the SPA and Gym by supporting the SPA Manager with all aspects of the SPA operation and providing assistance to the On-board SPA Team to maximise SPA revenue and...

  • Spa manager

    vor 1 Woche

    Geneva, Schweiz Snow Group Vollzeit

    SNOW GROUP, leader européen du spa, regroupe les marques Cinq Mondes, Deep Nature et Algotherm.Nous sommes aujourd’hui présents dans 35 pays à travers plusieurs canaux de distribution (spas en propre, spas agréés, etc.), et nous proposons des solutions sur-mesure dans les domaines de la cosmétique et du spa.Mais, SNOW GROUP c’est avant tout des...

  • SPA Sales Associate

    vor 7 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Spa Sales Associate is responsible for driving service and retail sales in order to maximise SPA revenue and achieve the highest levels of guest satisfaction. KEY ACCOUNTABILITIES -To ensure Spa retail and service sales by guest...

  • SPA Trainer

    vor 5 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with corporate guidelines, the Spa Fleet Supervisor & Trainer is responsible for helping improve the performance of the onboard Spa Teams across the fleet; delivering training, driving the revenue strategy, and ensuring the implementation of all Company policies and procedures in order to increase our guest satisfaction. KEY...

  • Spa Planning

    vor 6 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE Inline with the company strategy the Spa Planning & Purchasing Specialist carries out the forecasting and the procurement and logistics processes to ensure, in the correct time order, availability of stock in the Spas onboard to satisfy the customer demand and to significantly improve the onboard revenue. KEY ACCOUNTABILITIES •...

  • Spa Praticien

    vor 1 Woche

    Geneva, Schweiz SNOW Group Vollzeit

    Entreprise :SNOW GROUP, leader européen du spa, regroupe les marques Cinq Mondes, Deep Nature et Algotherm.Nous sommes aujourd'hui présents dans 35 pays à travers plusieurs canaux de distribution (spas en propre, spas agréés, etc.), et nous proposons des solutions sur-mesure dans les domaines de la cosmétique et du spa.Mais, SNOW GROUP c'est avant tout...

  • Beauty Therapist

    vor 2 Monaten

    Geneva, Schweiz Dfbooking Recruitment Services Vollzeit

    BUSINESS AREA: Hotel LINE MANAGER: SPA ManagerJOB PURPOSE In line with our policies and procedures and under the supervision of the SPA Manager, the Beauty Therapist is responsible for delivering an exceptional guest experience by providing professional facial, body and beauty services as well as wellness education in order to maximise SPA revenue and...

  • Responsable Il Lago

    vor 5 Monaten

    Geneva, Schweiz Four Seasons Hotels and Resorts Vollzeit

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Directeur F&B

    vor 5 Monaten

    Geneva, Schweiz Four Seasons Hotels and Resorts Vollzeit

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Expert Thai Masseur/Masseuse

    vor 6 Monaten

    Geneva, Schweiz RITUAL MASSAGE SARL Vollzeit

    As an expert Thai masseur/masseuse, you will be a key element of our team of dedicated professionals. You will be tasked with providing top-level authentic Thai therapeutic massages to our clients, adhering to the quality standards and excellence that our salons are renowned for. Tasks As an expert Thai masseur/masseuse, you will be a key element of our team...

  • Senior Store Designer

    Vor 6 Tagen

    Geneva, Schweiz L'OCCITANE Vollzeit

    The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE...

  • Expert Thai Masseur/Masseuse

    vor 5 Monaten

    Geneva, Schweiz RITUAL MASSAGE SARL Vollzeit

    As an expert Thai masseur/masseuse, you will be a key element of our team of dedicated professionals. You will be tasked with providing top-level authentic Thai therapeutic massages to our clients, adhering to the quality standards and excellence that our salons are renowned for. Tasks As an expert Thai masseur/masseuse, you will be a key element of our team...

  • Expert Thai Masseur/Masseuse

    vor 5 Monaten

    Geneva, Schweiz RITUAL MASSAGE SARL Vollzeit

    As an expert Thai masseur/masseuse, you will be a key element of our team of dedicated professionals. You will be tasked with providing top-level authentic Thai therapeutic massages to our clients, adhering to the quality standards and excellence that our salons are renowned for.TasksAs an expert Thai masseur/masseuse, you will be a key element of our team...

  • Director of Finance

    vor 5 Monaten

    Geneva, Schweiz Four Seasons Hotels and Resorts Vollzeit

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...